All we wanted were some crayons.


So, this past Saturday night we had an interesting experience at the local Bob Evans.  I have blogged about one of our experiences with an angry server there before, but haven’t touched upon the 3 or 4 other times that “the kitchen held up the order” while she talked to other customers at great length about slot machines at the Meadows, or the time that she rolled her eyes at me while the wife and I were discussing the seasonal shrimp on the menu in regards to where it was cooked and my allergy.  This time we were most likely doubly annoying as we had two small children with us.  The saga begins…

From: Eric Carroll <me@my.email.addre.ss>
To: Leann D. Purdy, Nathaniel A. Riggs, BE-mail

Hello Leann and Nate,

I hope this message finds you well, and that you’re both still with the Bob Evans team!  You may remember that I had contacted you in the past about the #jelly3x rule and a bad experience at the Bob Evans in Bridgeville Pennsylvania, and blogged about that alongside your enthusiastic response, and even more thorough follow-up.

We have since had a few other experiences with that waitress, including one where she rolled her eyes at me and said “well, you don’t have to order it” when I was discussing the shrimp stir-fry available seasonally.  Clearly, she has absolutely no grasp of cross-contamination.  The running theme with her seems to be that the kitchen is always late & to blame with any service issues.

Being that we have generally excellent food & service at the Bridgeville location, and it’s now even closer to home since we have moved to Bridgeville, we have gone in to dine and simply requested with the host or hostess to not be seated in her section.

Sadly this weekend, we didn’t spot her upon our arrival and did not inform the hostess of our preference.  We were quickly welcomed by the hostess, seated in her section and decided to go with it as it had been a while since we had Maleficent as our server.

Nowadays, we have a 2½ year old and a 7 month old in tow.  Bob Evans is a great place to get a full meal for a family without breaking the bank, yet another notch in the proverbial “pro’s” column.  (I mean, have you spent the same amount of money at Panera or Steak n’ Shake? It’s not even half of the food.  Maybe local heroes Eat’n Park can almost compete.)

Maleficent quickly came to the table and took our drink orders.  Our eldest ordered apple juice, I asked for an iced tea, and the wife went for water.  Our drinks were brought quickly and our waitress shot a nasty look to the table beside us as the hostess sat another family with 3 older children as she set our drinks down.  She came back a bit later to take our food order and my wife politely asked for straws which we didn’t get with our drinks and some crayons that weren’t included with our kid’s meal place-mat menu.

Maleficent Immediately huffed as she slammed down the straws and remarked that she didn’t have time to get crayons because she just had two other tables seated in her section.  We were only wanting crayons because it had taken her a while to come back and take our food order, well before anyone else had been seated in our section.

I forget exactly what the exchange was that followed.  I know my wife had mentioned that we had had several problems in the past with her service. I was pretty much shocked into jaw-agape silence at that point.  My wife ended with standing up to go speak to the manager, and Maleficent yelled (yes, yelled) “Lincoln, take tables 54 and 56!” or something to that effect.

After my wife came back from a conversation with the manager, one of the aforementioned customers beside us said “Wow. I can’t believe she told you no on the crayons.”  We gave the super-condensed version of our history with Maleficent as they continued in their wide-eyed disbelief.

Maleficent continued to serve that family, but we and another nearby table had been reassigned to a young man named Lincoln (Linkin?), on either Maleficent or the manager’s authority.  I wasn’t present for my wife’s conversation with the manager, but it was apparently full of knowing nods and angry head-shakes as she regaled the manager with tales of our past adventures with Maleficent.  I do know that my wife apparently characterized me as a madman about to lose all patience to bolster her point.  Perhaps that’s why the manager never came to the table to offer either an apology or an explanation.

Now, reading back on this, the story so far does sound like we are being absolutely ridiculous over the exclusion of two crayons for the amusement of our child who’s behavior, rearing, and amusement are wholly our responsibility.  Do you also see how the past history and an apparently poor attitude towards customers and a potential tip factor into this moment?  It must have been some serious shenanigans in order for the next table to notice.

The lesson I have learned is that we will keep crayons and a coloring book in our family vehicle for just such a purpose.  It is not Bob Evans’ responsibility to develop my child’s creativity and fine motor skills, nor to provide a means to pacifying the insatiable need for constant activity or the lack of patience to wait for a delicious prepared meal.  Despite evidence to the contrary, we were indeed prepared parents with our own plastic mess-prevention and environment-sterilizing place-mat for our son.  He can’t color yet, but he can shovel tiny bits of food into his mouth at a rate destined to require another kid’s meal sooner rather than later.

This leads us to Lincoln (Linkin?). Lincoln was certainly on top of his game after being saddled with two more tables in addition to his already presumably busy/full section.  He came through and delighted our daughter with a two-pack of pink and purple crayons. Lincoln took our order with a smile, brought the food out quickly with no conspiratorial kitchen issues, and was just all-around pleasant.  We even had to ask for a replacement fork as we had somehow lost one.  It was brought out amid a flurry of what I presume to be normal Saturday restaurant activity with no hesitation, and rather quickly.  We even got jelly on one request.

After our meal, we thanked him for being such an incredible server, and I remarked that I was glad he was so understanding because I was nervous about being labeled as some sort of problem after requesting a new server.  He indicated that it was not a surprise, happens regularly, and that he didn’t come to us with any preconceived notions.  He also added that people inexplicably (my words, not his) come in and request to be seated in Maleficent’s section and Maleficent’s section only.

We will request Lincoln’s section in the future, and barring that option we’ll just request not be seated in Maleficent’s section.  I can play that game.  We cleaned up as best we could from our inevitable child-induced mess, left close to a 50% tip, and found the errant fork before we left.  The table directly beside us (I assume the other table taken by Lincoln at the same time we were handed over) also rather audibly and publicly thanked Lincoln for being such a great server.  I’m not sure if they also had issues that we weren’t aware of?  I told the cashier how happy we were with our service upon checkout.

I don’t want to pick on a server.  I do want to illustrate the contrast between what I see as poor service as it relates to incredible service and how it didn’t seem to be any more difficult than you make it.  I do hope Lincoln is rewarded for a job well done and his overall attitude.  I’m sure it reflects in his work effort and in his gratuities.  I would hope that you can again pass this email along to all of the appropriate parties.  Area coaches and the store management, correct?  I really feel like we were nothing but polite and reasonable up until we were denied crayons, and we remained polite and reasonable immediately after that whole exchange.  That seems like an absolutely insane sentence for one adult to write to another.  Do I have a valid point, or am I just super way out of line here?

I would just drop the entire issue and move on, but Bob Evans is one of the few places that I can safely get a meal with my shellfish allergy, I can comfortably order anything on the menu (outside of the seasonal Lent-deathfish), it’s very close by, and I feel like we really get great value for a dollar when we dine at your establishment.

Last time you sent out some gift certificates.  Please save them this time.  I don’t want free food, I just want a stress-free dining experience.  If you must send gift certificates, can you direct them to a Pittsburgh charity that can give them to people who do perhaps need a free meal?  Thankfully I can put food on the table for my family while many others struggle to do so.  We need to get our butts out on a kids-eat-free promotional night if we want a free meal.

I realize that in the grand scheme of things, my complaints are trivial.  I realize that some would enjoy any meal regardless of the way in which it was delivered.  What if though, this had been that meal for someone?  What if this was one night out that they looked forward to and it was met with the kind of service that we regularly receive from one apparently disgruntled waitress?  Is this how Bob Evans wants to be perceived?

I plan to blog this adventure also.  I do less of that these days, but this seemed to be appropriately entertaining.  Of course, the names will be omitted or changed.

I also look forward to your response and insight.  Thank you once again for your time and assistance!

Just crayons?

-Eric

https://aixelsyd13.wordpress.com

me@my.emailaddre.ss

I can’t wait for a response.  Sadly, I see from the Yahoo! mailer daemon that Nate is no longer with Bob Evans.  I think I knew he outgrew them a while back.  I may try to ping it out to a few more people.  I have contacted others at Bob Evans in the past, during my pre-Wordpress days.  I even had someone send me a “safe” list of where things were cooked and what would be OK for me to eat while they had shellfish on the menu.  Overall they have stellar corporate customer service, but we just have this continual issue with a crazy server who reminds me of the mailman in the movie Funny Farm.

Bob Evans - Tuesday Night is Family Night

Tuesday Night is Family Night

Kyle Dine and Friends | DVD Review


I posted a review of Kyle Dine’s DVD on Amazon, and wanted to share it here…

Kyle Dine is an incredibly talented and extremely creative children’s entertainer.  He also wields the utmost authority on living life while coping with food allergies as he has multiple food allergies himself and is a successful world-travelled musical educator.

These expertly crafted videos are full of incredibly fun and catchy age-appropriate songs and lessons about having food allergies.  How to avoid your trigger foods, hand washing, always carrying your auto-injector, and how to quickly reach out for help if necessary are just some of the topics not only touched upon but driven home by Kyle and his puppet friends.  

As an adult with a severe food allergy I am so glad that this type of resource is available for the ever-growing “club” of the food allergic.  As a parent of a child with food allergies, this is an invaluable tool to help teach a toddler turning into a pre-schooler about the importance of not eating food unless it’s OK’d by mommy or daddy, and for her to let us know immediately if she is having a reaction.  Luckily she loves to wash her hands, so we’ve got that covered.  These lessons are delivered in the fine tradition of children’s programming like Sesame Street or Mr. Rogers, and they work.  Both of my kids were moving to the music upon our first viewing!

I not only recommend this for food allergy families, but I would say that extended family who may not understand food allergies, your child’s friends and their parents, and organizations like schools, churches, camps, & clubs could all benefit from the knowledge and entertainment provided by this set of DVD’s.  This programming ought to play on constant rotation in your family’s pediatric allergist’s office waiting room.

This can and will serve as an incredibly fun way to open the door to creating a fun, safe, and confident approach to living with food allergies.

Kyle Dine & Friends: Allergy Awareness with Songs, Puppets, and Games

Kyle Dine & Friends

 

So, have you heard of the #TealPumpkinProject?


This year, we’ll have 3 bowls of treats for Halloween.  We’ll have the traditional chocolate gooey goodness, a bowl of peanut/tree-nut free treats, and a bowl entirely made up of non-food party favor-ish goodies.

Why?  Why not?  I was able to pick up a bunch of party favors at the Dollar Tree, and my wife Bethany got some Halloween themed stuff from Target.  The no-nuts candy wasn’t a big deal either, all we had to do was read the label… which we’re used to.  Even the extra bowl was only $1.  It wasn’t a whole lot of effort or money.

Even painting a foam pumpkin teal for use for years to come wasn’t a big deal, or printing the posters from the FARE website.  Oh yeah, I forgot to mention that.  This is a movement.  It started with some of the most kick-ass people on the planet, food allergy moms in Tennessee.

FARE | The Teal Pumpkin Project

My point, I guess, is that it isn’t a lot of effort but it can be a big huge gigantic deal for a kid.  What’s a big deal?  To feel included on a holiday where you’re hyper aware that you’re different.  To know that this piece of candy doesn’t contain nuts or wasn’t “processed in a facility that may also use peanuts or tree nuts.”  To know that if you’re allergic to dairy or chocolate or just about everything that everyone else can eat or isn’t one of the top 8, but this little trinket or toy (or 2 or 3 if you’re at our house) is all yours.  To know that you don’t have to go home & “trade up” for safe candy on this one.  To know that your parents didn’t have to drop off a safe treat with all the neighbors ahead of time, and that someone else “gets” it.

I always liked getting those Little Hugs drinks (which may be a safe treat), but some people would complain about the weight.  That would have been gone by the time I got back to the road when I was a kid.  Then again, times have changed.  When I was a kid, we had to play the “guess who you are” game.  If I asked a kid his name now, the next ring of the doorbell would probably be the local police.  Also, kids… always let your parents check your candy for razor blades or syringes.

Like I said, we read labels.  Luckily shellfish is generally easy form me to avoid in packaged foods, slightly less so in restaurants.  Our little girl Molly can’t do eggs.  Well, she can do eggs baked into things, but has to avoid straight up eggs, mayonnaise, some mustards, custard, and we just noticed… Mallow Cups?  (I hate them, they are the devil’s candy.  The wife loves them though… even though it tastes like someone replaced the inside of a Reese’s Peanut Butter Cup with sunscreen.)  Will we have to avoid meringue too?  Who knows?  Hopefully she outgrow her allergy, I’ll never get over mine without some kind of cure.

There are many others out there going through the same thing.  We can stick together, and support each other.  We can ask those without any food allergies to support us too.  Spreading awareness is the key to keeping us all safe.  So, take a few minutes to learn about the #TealPumpkinProject.  Use the hashtag on social media (Twitter, Instagram, Facebook, Google+, Pinterest, Tumblr, etc.), get a pumpkin and paint it teal, and/or print out the fliers.  Get some safe treats.

Teal Pumpkin Project - Ideas for non-food treats.

💸💰💵 Go team #NoLobsterOmelettesPlease! 💸💰💵 | #FoodAllergy Walk #Pittsburgh


📣 So, I have 1,103 “friends” on Facebook, and 985 “followers” on Twitter. If everyone gave just $1 to the FARE 🚶walk for Food Allergies in Pittsburgh this year on Sept. 14th, I’d have $2088 donated. If you all gave $5, that would be $10,440. (OK, if you follow me on both social media platforms, you’d technically have to donate double.)

Please consider taking a few minutes to follow the URL, and donating a buck or two so we can raise #FoodAllergy awareness, and work towards a cure for Molly’s egg allergy and my shellfish/crustacean/mollusk/deathfish allergy. Our goal as a family is a measly $300 and we have $100 so far. I would be so grateful and proud if we could surpass that goal. Thank you for listening (reading), thank you for considering, & thank you in advance for any donations.

[Also: This involves no video-ing, no wasted water, and no whining about how not-helpful a viral campaign is even though it clearly worked. Good job #ALS people!]

http://www.foodallergywalk.org/pittsburgh2014/carrollfamily

💸💰💵 Go team #NoLobsterOmelettesPlease! 💸💰💵

Five Guys Burgers and Fries: Doing It Right


So, the other day I posted a Facebook status about Five Guys Burgers and Fries, and I thought I’d share it here and maybe even add some more thoughts.  It seemed to get a lot of comments pretty quickly.

Here it is:

I’ll tell you what, for all the customer service and food service that I do complain about… one place stands out as incredible. Every time I’m at a Five Guys Burgers and Fries no matter the location, they are fully staffed… everyone is doing a job & doing it quickly & efficiently with a rather pleasant look on their face. They communicate with each other quite well. The employees seem to be having fun while getting their job done, and they seem to take pride in what they do. I can only assume they pay much better than the average fast food joint, or just know how to delegate responsibilities evenly & know how to treat employees. I was in the one in Robinson when they got SLAMMED at lunch time today, and they put more people on registers, and worked down an ridiculously large amount of people in a short time. It helps that they only have burgers & the occasional hot dog as a menu item I’m sure, but it still is pretty impressive.

I'll tell you what, for all the customer service and food service that I do complain about... one place stands out as incredible. Every time I'm at a Five Guys Burgers and Fries no matter the location, they are fully staffed... everyone is doing a job & doing it quickly & efficiently with a rather pleasant look on their face. They communicate with each other quite well. The employees seem to be having fun while getting their job done, and they seem to take pride in what they do. I can only assume they pay much better than the average fast food joint, or just know how to delegate responsibilities evenly & know how to treat employees. I was in the one in Robinson when they got SLAMMED at lunch time today, and they put more people on registers, and worked down an ridiculously large amount of people in a short time. It helps that they only have burgers & the occasional hot dog as a menu item I'm sure, but it still is pretty impressive.

I’ll tell you what…

I should take a video of 10 minutes in a Five Guys and 10 minutes in this damn McDonald’s on West Liberty Ave. and compare how they’re run.  McDonald’s employees are slow, confused, careless, and sometimes even slovenly.  Five Guys employees seem to be the exact opposite on every front.

I’ve been to several locations, the Waterworks, Murrysville, Robinson, and Greensburg… and they’ve all been run with the same efficiency, pleasantness, and extreme cleanliness.  I just think it ought to be said that it’s noticed by the customers, and they need to keep doing what they’re doing.

Of course, I’m very aware of food allergies, and peanuts are a big thing at Five Guys.  This seems to get a bunch of flack, but they do take allergies seriously.  The peanut-allergic have to accept it just like I accept that being allergic to shellfish, I’m not going to get a safe meal at Red Lobster.  It’s OK.  There are many many places to dine & choices to make.  I’m glad that I have Five Guys as a choice.  I’ve heard that they are excellent in handling a dairy allergy.  Just check out the comments in the image above to the right.  I see the allergy warnings on the door as a very responsible thing to do.

Even after all that… the burgers are just absolutely delicious.  I tend to get a bacon cheeseburger with A1 and green peppers… sometimes even mushrooms.  The french fries are almost as awesome as Kennywood’s Potato Patch fries, and that’s hard to do.  The ingredients are always fresh, the burgers always cooked perfectly.  One of these days I want to try a hot dog… but I can never get past the burgers.  Maybe a little burger & a hot dog will have to do some day?  I don’t even know if I can handle that.  I’m glad I don’t live too close to one of these places, I’d be there way too often.

I hope to send a link to this to Five Guys, just to tell them that I appreciate what they’re doing, and to keep on doing it.  Customers can see and appreciate that the employees are enjoying what they do, and doing it well.  It does make a difference.

Five Guys Burgers and Fries on Urbanspoon Five Guys Burgers and Fries on Urbanspoon
Five Guys Burgers and Fries on Urbanspoon Five Guys Burgers and Fries on Urbanspoon

Related Articles

Last minute plea for Food Allergy Walk donations!


  • My Goal: $600.00
  • I Have Raised: $264.75

I’m 44% of the way there with 2 days left for your donations! If 34 people donate $10 each, I can exceed my goal. Help me out with my goal & help a good cause?

Even if you can’t donate, please just share the link like crazy?  Thanks for your time and your consideration.

http://www.foodallergywalk.org/goto/aixelsyd13

44%

Read more about it here:

2012 FAAN Walk for Food Allergy
2012 FAAN Walk for Food Allergy
Related Articles
Food Allergy & Anaphylaxis Network

Food Allergy & Anaphylaxis Network (Photo credit: Wikipedia)

Really, I haven’t forgotten.


Haven’t been blogging much lately, but I have a new job, am trying to get mazes done when I can, and I’ve been researching several potential purchases to help with said job online.  I will no doubt get back to blogging once things level out.

Any advice on which Epipen leg pouch I should get?  The OmaxCare™ LegBuddy™, the Allergy Essentials Epissentials™ Epipen Holder, or something else?

OxmaCare™ LegBuddy™

OxmaCare™ LegBuddy™

Epissentials™ Epipen Case

Epissentials™ Epipen Case

Medipouch Leg Wrap

Medipouch Leg Wrap

I finally got my prescription renewed, & got a double-pack. Thankfully I’ve never had to jab myself with one.  I did try the practice one a few times.  So, what do you do with your expired ones?  Does anyone take donations or recycle them?

Help Me Reach My Goal!

Help Me Reach My Goal!

Don’t forget, I’ll be doing the FAAN Walk For Food Allergy on Sept. 16th in Pittsburgh, and I could certainly always use more donations!  I’m only about a third of the way to my goal this year, so I can certainly use some help.

I’m also always trying to figure out how to come up with cash to buy more goofy guitars, and Ernie and the Berts is writing more stuff & hoping to record ASAP.  I try to catch other local & national shows when I can.

Of course, I’m also spending time with the wife, as we have some fun stuff coming up… like weddings, hopefully the Renaissance Fair soon, the Food Allergy Walk, a camp service for church, and more.

I’m still not Kmart or McDonald’s, but I do have some blog feedback that I need to address.

I might have some more stuff asking opinions in the next few days.

2012 FAAN Walk for Food Allergy in Pittsburgh


2011 Food Allergy Walk Pittsburgh - Appreciation Certificate

Can we do it again?

Well, I’m doing it again.  My wife & I had a blast last year, it was cool to see so many others out there to support their friends or family members with food allergies, or even for themselves.

Most importantly, we all helped raise money for Food Allergy research & awareness.

Last year, I exceeded my $300 goal & made over $500 & was one of the top individual earners.  This year, I’d like to break $600 or higher, and I need your help to get there.

Goal: $600.00

Goal: $600.00

So please, consider sponsoring me in the walk.  Your tax-deductible donation can be made easily online.  Just go to the following url & click the “Donate” button:

I’d also appreciate if you could spread the word by sharing that url or this blog.

I have just over a month to get these donations in, so let’s get the ball rolling!

Here’s a little bit of information about FAAN & how your donations are going to be used:

About Us

Founded in 1991, the Food Allergy & Anaphylaxis Network (FAAN) is the world leader in information, resources, and programs for food allergy, a potentially life-threatening medical condition that afflicts as many as 15 million Americans, including approximately 6 million children.

A nonprofit organization based in Fairfax, Va., FAAN has approximately 25,000 members in the U.S., Canada, and 58 other countries. FAAN provides information and educational resources about food allergy to patients, their families, schools, health professionals, pharmaceutical companies, the food industry, and government officials.

For more information about FAAN, including additional food allergy facts and statistics, please visit www.foodallergy.org.

Mission

To raise public awareness, to provide advocacy and education, and to advance research on behalf of all those affected by food allergies and anaphylaxis.

Why We Walk

  • We walk to fund food allergy awareness, advocacy, education, and research programs.
  • We walk to provide understanding, hope, and an opportunity for those affected by food allergies to network.
  • We walk to save a life!

Over the years, FAAN has been at the forefront of progress in food allergy awareness, advocacy, education, and research. Findings from research studies have been used to change federal and state laws, improve school policies, raise public awareness, improve the daily lives of individuals with food allergy, and provide education for patients, caregivers, and health professionals. Funds from programs like the FAAN Walk for Food Allergy support FAAN’s efforts to achieve these feats.

FAAN continues to lay the groundwork for a brighter future for those with food allergies.

How FAAN Uses Your Contributions

FAAN uses contributions to fund its education, advocacy, research, and awareness efforts. Eighty-one cents of every dollar is spent on innovative research and programs that help give families struggling with food allergies a fighting chance. Since 2004, FAAN has funded more than $4.6 million in research. Education remains the single most important component of staying safe while living with food allergies. Since 2006, FAAN has funded nearly $175,000 in Community Outreach Grants to local support groups throughout the country.

Got it?

You can also sign up to walk in Pittsburgh, or in your area if you’re interested. We could also use local sponsors, volunteers, and much more help.  Check out the Pittsburgh page for details!

Thank you for your time & considering a donation.

2012 FAAN Walk for Food Allergy

2012 FAAN Walk for Food Allergy

First-Ever Allergy Awareness Night at PNC Park, Friday, August 10, to Raise Understanding of Life-Threatening Allergies


PNC Park

PNC Park (Photo credit: Wikipedia)

I think I just got a press release.  How neat is that?  Ha ha.  I feel like an official Food Allergy news outlet.

I sure never thought I’d be blogging about baseball.

Please, feel free to pass along all of this information as soon as possible.  August 10th is quickly approaching!

From: Matthew Price <MPrice@ccapr.com>
To: me@my.email.address
Sent: Tuesday, July 31, 2012 1:53 PM
Subject: First-Ever Allergy Awareness Night at PNC Park, Friday, August 10, to Raise Understanding of Life-Threatening Allergies

Dear Eric,

I thought you and readers of your blog might be interested in this story about an upcoming peanut-free baseball game.

The Pittsburgh Pirates can add another tally to the “win” column with a victory for fans with life-threatening peanut allergies when the team hosts its first-ever Allergy Awareness game at PNC Park on August 10, 2012. The game is sponsored by Mylan Specialty L.P.

Baseball games pose a significant challenge for many families living with life-threatening allergies, because many fan-favorite foods, including peanuts, can trigger anaphylaxis, a life-threatening allergic reaction. Food allergies are the most common cause of anaphylaxis and affect about one out of 13 children in the United States. Insect venom, latex and medication can also cause a life-threatening allergic reaction.

Pittsburgh Pirates Allergy Awareness Night At-a-Glance:

WHAT: The Pittsburgh Pirates partner with Mylan Specialty L.P. to host the first-ever Allergy Awareness night at PNC Park.

WHEN: Friday, August 10, 2012 – 7:05 p.m. ET

WHERE: PNC Park, 115 Federal St, Pittsburgh, PA. Click here for directions and parking information.

WHO: Pittsburgh Pirates vs. San Diego Padres.

TICKETS: Order tickets for the peanut-controlled section through 1-800-BUY-BUCS or www.pirates.com/allergyawareness.

The full press release is copied below for your reference or is available at http://www.prnewswire.com/news-releases/mylan-specialty-lp-partners-with-the-pittsburgh-pirates-to-sponsor-pnc-parks-first-allergy-awareness-night-164421296.html.

Thank you,
Matt
Matthew Price
Chandler Chicco Agency
T. 212.462.8710
F. 212.463.6770
The Holmes Report’s “Healthcare Agency of the Decade”
www.ccapr.com

*******************

Mylan Specialty L.P. Partners with the Pittsburgh Pirates to Sponsor PNC Park’s First Allergy Awareness Night

  Fans with Life-Threatening Peanut Allergies Able to Enjoy Night Out Rooting
for Home Team

BASKING RIDGE, N.J. and PITTSBURGH — The Pittsburgh Pirates are partnering with Mylan Specialty L.P., the fully-integrated specialty pharmaceutical business of Mylan Inc. (NASDAQ: MYL), to host the first-ever Pirates Allergy Awareness night at PNC Park on Friday, August 10. The Pirates will reserve a special area of the ballpark for those who have a life-threatening allergy to peanuts, the most common food allergen among children. The Pirates also will provide tips throughout the game to help their fans be more aware of life-threatening allergic reactions, or anaphylaxis.

“Life-threatening allergies are a growing public health problem, particularly among children and teens. In fact, a recent study shows as many as one in 13 children in the U.S. suffer from a food allergy,” said Heather Bresch, CEO of Mylan Inc. “We are proud to partner with our hometown team to help the people of Pittsburgh and their family members with life-threatening peanut allergies experience the fun and excitement of a night out at the ball park.”

Mylan Specialty L.P. is the official sponsor of the Pittsburgh Pirates’ first Allergy Awareness night at PNC Park to take place at the August 10 game against the San Diego Padres. That night, like every Friday home game is a Free Shirt Friday, during which all fans get a complimentary Pirates T-Shirt, with paid admission. To purchase tickets in the peanut-controlled area for this game, please visit www.pirates.com/allergyawareness or call 1-800-BUY-BUCS.

“We are excited to work with Mylan to ensure increased awareness of this important issue, and to help provide a fun experience at PNC Park for our dedicated fans with life-threatening allergies,” said Pirates President Frank Coonelly. “Pirates baseball is one of the hottest tickets in town and we want to take steps to ensure all fans are able to enjoy the best ballpark in America.”

Throughout the evening, fans will be educated about life-threatening allergies. Because anaphylaxis can happen anywhere and at any time, it is important for everyone to be able to identify and avoid their allergic triggers, recognize anaphylaxis signs and symptoms, and understand how to act quickly and appropriately by seeking emergency care when a life-threatening allergic reaction occurs.  In addition, Pirates coach Mark Strittmatter will present a 30-second video about the risks of life-threatening allergies, and encourage fans to visit www.MyAllergySurvey.com.

Pittsburgh Pirates Allergy Awareness Night At-a-Glance:

WHAT: The Pittsburgh Pirates partner with Mylan Specialty L.P. to host the first-ever Allergy Awareness night at PNC Park.

WHEN: Friday, August 10, 2012 – 7:05 p.m. ET

WHERE: PNC Park, 115 Federal St, Pittsburgh, PA. Click here for directions and parking information.

WHO: Pittsburgh Pirates vs. San Diego Padres.

TICKETS: Order tickets for the peanut-controlled section through 1-800-BUY-BUCS or www.pirates.com/allergyawareness.

About Anaphylaxis
Anaphylaxis is a life-threatening allergic reaction that has many possible triggers, occurs quickly, without warning, and should be treated immediately with epinephrine.Symptoms may include hives or redness of the skin, tightness in the throat, nausea, dizziness, breathing problems and/or a decrease in blood pressure. Anaphylaxis can be caused by triggers such as food, stinging and biting insects, medicines, latex or even exercise.The most common food allergens that can cause anaphylaxis include cow’s milk, eggs, peanuts, tree nuts (walnuts, cashews, pistachios, pecans, etc.), fish, shellfish, soybeans and wheat. Epinephrine is the only first-line treatment for anaphylaxis. Epinephrine is a naturally-occurring hormone, also known as adrenaline, and it should be available at all times to patients at risk. Failure to administer epinephrine early in the course of treatment has been repeatedly implicated with anaphylaxis fatalities.

About Mylan Specialty
Mylan Specialty, a subsidiary of Mylan Inc. (Nasdaq: MYL), is a specialty pharmaceutical company focused on the development, manufacturing and marketing of prescription drug products for the treatment of respiratory diseases, life-threatening allergic reactions and psychiatric disorders. The company puts patients first and facilitates efficient, cost-effective partnerships with customers. For more information, please visit www.mylanspecialty.com.

About Mylan
Mylan is a global pharmaceutical company committed to setting new standards in health care. Working together around the world to provide 7 billion people access to high quality medicine, we innovate to satisfy unmet needs; make reliability and service a habit, do what’s right, not what’s easy and impact the future through passionate global leadership. We offer a growing portfolio of more than 1,100 generic pharmaceuticals and several brand medications. In addition, we offer a wide range of antiretroviral therapies, upon which approximately one-third of HIV/AIDS patients in developing countries depend. We also operate one of the largest active pharmaceutical ingredient manufacturers and currently market products in approximately 150 countries and territories. Our workforce of more than 18,000 people is dedicated to improving the customer experience and increasing pharmaceutical access to consumers around the world. But don’t take our word for it. See for yourself. See inside. mylan.com

SOURCE Mylan Inc.

Venezuelan Summer Pirates

Pittsburgh Pirates (Photo credit: Wikipedia)

Am I an official media outlet now?  Ha ha.  I will do my best to spread the word on my humble little corner of the internet.  I really appreciate Matthew’s taking the time to pass this information along.  I know other ball parks have done similar evenings.  Raising awareness is at times an uphill battle, this is an incredible effort by The Pittsburgh Pirates & PNC Park.

So, how about a no shellfish night?  Ah, I stick to Primanti Bros. inside the parks anyway.

Food Allergies – Check out the Blog Carnival


I haven’t blogged about food allergies in a while.  I haven’t blogged in a while.  Life has been busy, and that’s a good thing.

Food Allergy Fun | Somewhere in the middle...

July 2012 Living With Food Allergies Blog Carnival

I hope to participate in the FAAN Food Allergy Walk in Pittsburgh again this year, and in that spirit, here’s a blog you need to read:

July 2012 Living With Food Allergies Blog Carnival

You simply can’t put together a better list of resources, articles, tips, and fun related to food allergies.  I suggest you read, subscribe, bookmark, or do whatever you do.  Take the time to take a look at the stuff that interests you, and pass it along.  We all know awareness is half (if not more) of the battle.

All of this reminds me, it’s time to get my Epi-pen prescription renewed…