Category Archives: Food

I like it. I write about it. I eat too much of it.

Ask Your Senator to Support the School Access to Emergency Epinephrine Act

Posted on by Standard 4

Got this email from FAAN, thought I’d share.  This is your call to action:

From: Food Allergy & Anaphylaxis Network (FAAN)
To: <me>
Sent: Thursday, November 17, 2011 3:40 PM
Subject: Ask Your Senator to Support the School Access to Emergency Epinephrine Act

The Food Allergy & Anaphylaxis Network (FAAN)

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Dear Eric,The Food Allergy & Anaphylaxis Network (FAAN™) has been working with U.S. Senators Dick Durbin (D-IL) and Mark Kirk (R-IL) on federal legislation that would encourage states to adopt laws requiring schools to have on hand “stock” epinephrine auto-injectors – meaning epinephrine that is not prescribed specifically to a single student but can be used for any student and staff member in an anaphylactic emergency.

Today this bill (S. 1884), the School Access to Emergency Epinephrine Act, was introduced in the Senate.

Adkins, Maria, and Sen. Kirk 2Sen. Kirk with Brianna and Rhonda Adkins, and FAAN CEO Maria Acebal on Capitol Hill Tuesday, Nov. 15.

Earlier this week, FAAN CEO Maria L. Acebal, joined by Rhonda Adkins, wife of country music superstar and Celebrity Ambassador Who Cares Trace Adkins, and Adkins’s young daughter Brianna, visited lawmakers on Capitol Hill to urge them to support this lifesaving legislation.

Now we need your help to get your senators’ support! Please download our sample letter of support, personalize it, and send it to their senators.

You can look up your local senators at www.senate.gov.

In addition to protecting those whose epinephrine auto-injector isn’t immediately accessible during a reaction, this legislation will help save the lives of those who experience an anaphylactic reaction and don’t have a prescribed epinephrine auto-injector. Data shows that up to 25% of all epinephrine administrations that occur in the school setting involve students and adult staffers whose allergy was unknown at the time of the event.

Only a handful of states have laws related to stock epinephrine. S. 1884, however, will provide an incentive for states to enact their own laws allowing school personnel to keep and administer a non-student specific epinephrine auto-injector in case of an emergency. (The state laws would be similar to the ones enacted in Illinois and Georgia in 2011.)

Thank you for your help gathering support for S. 1884. We will keep you posted as FAAN continues to work to secure passage of this important legislation. Together, we can save the lives of those with potentially life-threatening food allergies.

Sincerely,
The Food Allergy & Anaphylaxis Network

 

FAAN (The Food Allergy & Anaphylaxis Network)
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11781 Lee Jackson Highway, Suite 160 | Fairfax, VA 22033-3309
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Here’s that sample letter:

MODEL Letter of Support for the School Access to Emergency Epinephrine Act

Note:  Please paraphrase.  It is important that Senators do not receive duplicates of the same letter from different individuals. You can look up your local senators at www.senate.gov.

 

The Honorable (insert Senator’s name)

United States Senate

Washington, DC  20510

Dear Senator (insert name):

I am writing to ask you to co-sponsor S. 1884, the School Access to Emergency Epinephrine Act, introduced by Senators Dick Durbin and Mark Kirk. I am the parent of a child with severe food allergies.  (Personalize here by inserting a brief description of your child’s allergies.)

Children with food allergies are at risk for anaphylaxis, a serious allergic reaction that is rapid in onset and may cause death. To prevent death, anaphylaxis must be treated promptly with an injection of epinephrine. The Durbin-Kirk bill would encourage states to ensure that epinephrine is available in schools and that school personnel are trained to administer it in an emergency. Epinephrine is safe and easy to administer. Children are able to self-administer the medication, and any adult working in a school would be capable of learning how to administer epinephrine in a matter of minutes.

Nearly 6 million American children have potentially life-threatening food allergies. Schools need to be prepared to treat allergic reactions in the event a student’s personal epinephrine auto-injector isn’t available or the student is having a reaction for the first time.

The School Access to Emergency Epinephrine Act is not a controversial bill. It is endorsed by the Food Allergy & Anaphylaxis Network, the American Academy of Allergy, Asthma & Immunology, the American Academy of Pediatrics, and the National Association of School Nurses. On average it will cost a school just over $100 to have epinephrine available to prevent a fatality from anaphylaxis. This is a small price to pay to save the life of a child.

I hope you will co-sponsor the Durbin-Kirk bill and work to assure passage of this legislation. Thank you for considering my views.

Sincerely,

Now, get to work!

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Boston Market ups the pressure… (a.k.a. What now, Panera Bread?)

Posted on by Standard 9

Insanity.

http://twitter.com/#!/W_a_L_D/status/136910586947715072

That’s right.  Boston Market not only reached out via my contact form thanks to Facebook, but also had the cojones to do this…

Boston Market RT!

Boston Market RT!

I still haven’t received a reply to my email to Mr. Wakabayashi, but what now Panera Bread? What now?  Clearly, this will pan out to be a bigger rivalry than Neil Young vs. Skynrd, or East Coast Rap vs. West Coast Rap.  Maybe even bigger than me vs. the people that think I’m McDonald’s.  (At Least Mr. Wakabayashi used my contact form correctly!)

http://twitter.com/#!/W_a_L_D/status/137169033266077696

http://twitter.com/#!/bostonmarket/status/137212008138424321

If you have no idea what’s going on, or if you work for Panera Bread.  You can catch up here…

In other news, did you know that they both cater?  I wish someone would have told me.

Panera Bread (Scott Twp. Greentree Road) on UrbanspoonI actually stopped at the local Panera the other night because the wife was sick and wanted some of that cheese-broccoli soup.  I went in to get some to go, and got myself a half of a turkey sandwich and a cup of the chicken noodle.

The employee (a young girl, of course) at the counter was quite friendly, asked if I wanted lettuce tomato or onion on the sandwich, and even asked if I wanted mustard and/or mayo.  Clearly, someone went over new procedures.  Sadly, I asked for lettuce & tomato… and got neither, but I did get mustard and mayo.  I applaud the effort, and shame on me for not checking before I left the store.

I have to say, after my initial complaint, they have totally stepped it up service-wise.  I still call shenanigans on the new soup.  They ought to let sales do the talking… OFFER BOTH.  It’s certainly a popular item.  Let the consumers decide if they want a great-tasting soup… or the crappy flat-noodled healthy soup.  Clearly, as a leader in the Fast Casual industry, you can afford to test the proverbial waters?  I think more changes have been made, but it’s still not the old soup.  Shenanigans.

Also, I counted 3 signs within  a span of about 8 feet on the counter where you wait for your order advertising the catering… and the pop machine still does it too.  I think the receipt may have even said something about it.

I spend far too much time contemplating fast food & fast casual dining.  If only I could save time buy purchasing already prepared meals.  Does anyone out there do that?

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Epi Pen Bill! (The School Access to Emergency Epinephrine Act)

Posted on by Standard 6

I haven’t written about food allergies in a while.  I would think that Epi-Man would be pleased with this post.  Check out this article about legislation being brought forth to give easier access to epinephrine auto-injectors and their administration by school staff.

EpiPens are portable epinephrine-dispensing de...

Image via Wikipedia

Read all about the The School Access to Emergency Epinephrine Act at the FAAN website.

IMGP3289

Image by raindrift via Flickr

I’m not big on the gub’ment micro-managing… but how can I not get behind this?  I’d like to see something like this eventually passed for restaurants too.  Why not have one more step in keeping kids & adults safe?

Yes, the act is aimed at kids with food allergies… but us adults are out there too.  What if a teacher, administrator, janitor, nurse, or anyone else on site has a life-threatening food allergy?  This kind of thing could come in handy for all of us out there.

Keep watching the news, I hope this gets passed soon and without any political shenanigans.

Epi-men!

Epi-men!

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Get Stuffed.

Posted on by Standard 2

I can’t wait to make stuffing again. It’s ridiculously tasty. I love the carb overload. Maybe I will get those goggles, and I need to pick up some Yuengling.  A week from tonight, I should be in the process of creating this awesomeness.

I’ll show you my stuffing recipe if you show me yours.

How do you do it?

Maybe this year, I’ll try to make some Potato Filling too.  There are a bunch of recipes for it out there.  Maybe stuffing balls would be good…  Now I’m hungry.

STUFFING!

STUFFING!

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Yuengling Lager

Beer

New Catering Advertisement Opportunities! (for Boston Market & Panera Bread)

Posted on by Standard 4

I’m just sayin’.

Panera Bread - vs. - Boston Market

Panera Bread - vs. - Boston Market

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Fri, Nov 4, 2011
Subject: New Catering Advertisement Opportunities!
To: & Cc:  A bunch of Panera & Boston Market Employees

Hello friends at Boston Market & Panera Bread,

I assume that the lack of response to my last email about an all-out catering battle at my house was ill-received.  I didn’t get any interest from either camp, or even any kind of acknowledgement of my email.  Not even a coupon.  Isn’t that the typical response?  “Throw ’em a coupon!”  Color me disappointed.

No reply is rather rude, don’t you think?  Batman movie night has come & gone.  We dutifully provided a favorable dining experience to our guests thanks to an incredible local pizza shop.  Roasted red peppers as a pizza topping?  A hit all around, I tell you!  Subs with a homemade feel cut in to bite-size appetizers were also quite delicious.

I’m not sure why neither Panera Bread or Boston Market was willing to enter my catering battle royale.  It would have been an exciting opportunity for both of you.  I realize now… that you need help with forward thinking.  You missed this opportunity to advertise your catering and fight for my dollar.

I believe that I may have come around to your way of thinking.  Perhaps I need to fight for your dollar.  I previously saw advertisements on the pop machine and all over the windows as borderline obscene… but why stop at the border, friends?  Let’s trample the border, deface it on our way through, and not look back!  I have some ideas that you may find attractive.  I really look forward to your feedback.  (Don’t give me any shenanigans about unsolicited ideas and what-not, we’re all friends here.)

  • Advertising on the napkins.  You already do it on the receipts, walls, & windows.  Subway uses their napkins for nutrition information.  Show them up, advertise!  Think of all that clean wasted ad space ripe for the slinging of your delicious wares.  Were one ambitious, this could extend to the “to go” sandwich wrappings, the fancy new plates that you’re both using, and even the trays.  Hell, why not the drink cups?
  • Guerrilla advertising. You could have employees go into your parking lot at regular intervals, and put flyers under the windshield wipers of cars.  If you really wanna get crazy, try bumper stickers!  People would love decorations on their autos.
  • Me.  Send me a T-shirt that advertises your catering services.  I play in a band.  I’ll wear it to shows.  The throngs of bar patrons who rock out with me on a regular basis will be sure to flock to the nearest Panera Bread or Boston Market location.  I might be able to convince my band-mates to do the same.  If we’d like to get really crazy, may I offer to sell my forehead as a billboard?
  • Paystubs.  Your employees get paid right?  Get that money back!  Advertise your catering services on their pay-stubs, and any communications that you need to send.  There’s room on that W2 envelope for a 10% off catering coupon.
  • Right on the food itself.  This is the one that excites me the most!  You’ve seen the toasters that produce an image of Darth Vader, and the irons that brand your initials on to a steak, right?  There are also printers that print right on things like rice paper & cakes.  Why not take advantage of this technology?  Think about it.  Full color printing on wraps?  Toasty images on buns, bread, & bagels?  Delicious meat branded with confidence, demanding that you pick up a catering menu.  It’s never been done.  It’s opulent.  It’s genius.  (If I do say so myself.)

So, what do you think?  Can I help in this new advertising adventure?  These are the next steps in the evolution of promulgation.  Let’s move onward and upward, into uncharted catering promotional territory.  It will be an onslaught to the senses, and an influx in revenue for all involved.  I’m excited for this venture, and especially excited to get some feedback from everyone involved.

Excelsoir!
-Waldo Lunar
[ -YOUR AD COULD BE HERE- ]

incessant emails / incessant advertising

incessant emails / incessant advertising

Further Reading:

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Stay Classy, Panera Bread.

Posted on by Standard 3

Sure, it’s probably nothing more than a public pissing contest and a case of “hey, look over here!”, but it sure is amusing:

Panera Bread

Just stand behind this sign, please.

There’s more to the story, but the headline is all that people will remember.  They say it happened in Mt. Lebanon, so not sure if it was the Galleria location, or the Greentree one (sometimes surrounding communities pretend to be Mt. Lebanon).

If you stick with the article to the end, it looks like the guy was stretching his time out on disability & got fired for it… then he pulled the “they made me hide the black guy” thing.  It sure as hell worked.  It may even be true.  Doesn’t matter though, because it’s now the main issue.

I do have to say, I’ve never seen a dude working the cash register at any Panera Bread.  I don’t think it has as much to do with race as age & gender.  The worst (best?) offender of this is Dairy Queen.  Not too many dudes work at dairy queen.  Then again, probably not many dudes put in an application at DQ.

You already know what I think of Panera Bread.

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How tweet it is to get snubbed by you.

Posted on by Standard 1

These guys are proving to be more fun than McDonald’s.  I present to you a Twitter play in 5 acts, as presented by Boston Market, Panera Bread, some innocent tweeter, and W(aL)D.

http://twitter.com/#!/W_a_L_D/status/132090788963287040

http://twitter.com/#!/panerabread/status/132099108910534659

http://twitter.com/#!/bostonmarket/status/131823222076354561

http://twitter.com/#!/W_a_L_D/status/132091440221265920

http://twitter.com/#!/bostonmarket/status/132142083619295232

Heh.  In other news…  Maybe McDonald’s in Atlanta is more fun:

https://twitter.com/#!/McDonaldsATL/status/132085874212085760

https://twitter.com/#!/W_a_L_D/status/132090024530419713

https://twitter.com/#!/McDonaldsATL/status/132171232266305536

https://twitter.com/#!/W_a_L_D/status/132176153325735936

advertising saturation

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So, Pepto-Chili may not be a good idea…

Posted on by Standard 6

pepto

Pepto!

Made some chili the other day.  I don’t think I’ve ever made it the same twice, but I dig that.  This time, I puréed some fresh & roasted peppers, and added hominy.  Next time, I’ll try less tomato stuff.  Maybe less spices.

This batch caused some absolutely ridiculous gastrointestinal distress.  I had to employ both Vernor’s & Pepto.  Serving leftovers over some creamy buttermilk mashed potatoes helped a little, but not much.

http://twitter.com/#!/AiXeLsyD13/status/129282429755199488

http://twitter.com/#!/Pepto/status/129283865704542208

http://twitter.com/#!/AiXeLsyD13/status/129542926496829441

Chili à la AiXeLsyD over mashed potatoes... topped with shredded triple cheddar.

Chili à la AiXeLsyD over mashed potatoes... topped with shredded triple cheddar.

Anyone ever use anything in your chili to cut down on heartburn or any other side-effects?  I rinsed the beans (black & kidney here).  My grandma said baking soda may help, but I think that’s for gas from the other end.

Classic Vernor's logo with "Woody", ...

Vernor's Ginger Soda

I think the peppers or spices are what got me here… maybe the garlic.  I burped so much after drinking a little Vernor’s that I actually amazed myself.  Where did all that air come from?  Surely some spectacular chemical reactions where going on inside my stomach.  SCIENCE!

Can;t wait for that coal-black Pepto poop.

Think Vernor’s would be a good ingredient in the chili?  What about Pepto?  How about some Tums?

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Bob Evans Follow-Up Bob Evans Follow-Up Bob Evans Follow-Up

Posted on by Standard 3

Jelly! Jelly! Jelly!

Jelly! Jelly! Jelly!

You read about the Bob Evans fallout and follow-up, right?  In the interest of fully full disclosure, we went back, got a free meal, and had a nice normal dining out experience.  It went well.  LeAnn from Bob Evans wrote to check on me, and I thought I’d share the dialogue.

From: “Purdy, Leann D”
To: [Me]
Sent: Tuesday, October 25, 2011
Subject: RE: Bob Evans – Reference # 720520 / Blog post about Bob Evans

Hi Eric!

 I wanted to follow up with you to see if you had been back, if not I understand.  I do hope that you do at least use your gift certificates to get some of our amazing Wildfire BBQ sauce!

I know you had concerns with what action was taken after your call/email, I can assure you that all of your feedback is used for training purposes, we did forward your comments to the area coach and general manager so that we can ensure that we are providing excellent service.

Have a great day!

Jelly Jelly Jelly!

bef.gif

LeAnn Purdy
Representative, Guest and Consumer Relations
Supporting Bob Evans Restaurants, Bob Evans Food Products & Mimi’s Café Restaurants
3776 South High Street
Columbus, OH 43207
Bob Evans Guest and Consumer Relations: (800) 939-2338
Mimi’s Café Guest Relations: (866) 616-6464
Fax: (614) 492-4971
Bobevans.com

And, my response:

From: [-mE.]
To: “Purdy, Leann D” ; Riggs A.
Cc: [The Wife]
Sent: Wednesday, October 26, 2011
Subject: Re: Bob Evans – Reference # 720520 / Blog post about Bob Evans

Hello LeAnn,

Thank you very much for the follow up!  We actually did get the opportunity to take advantage of a free meal last Thursday night, at the same Bridgeville location.  It was a wonderful experience.  It wasn’t too busy when we arrived… and we seemed to get there right at a shift change, but the service was smooth nonetheless, and we only had to ask once for jelly!

Asking once for jelly & receiving it struck me as a possible bad omen.  Upon arrival, the first thing we heard as we were seated was the waitress at the table next to us (oddly not our waitress) telling her customers that something had been comped or removed from their bill… and the customer was spouting off about something unintelligible.

We had an excellent waitress then waiter, there was no shouting from the kitchen, the food was prepared well.  Some of the carrots with my turkey dinner were dry/cracked, but you’ll get that anywhere.  I didn’t see a manager on duty or patrolling the dining room, but things were running quite smoothly without their presence.

If you talk to the area coach/general manager/managers/team there again, please pass on our thanks for another great meal that was back to what we would call a normal Bob Evans experience.  I didn’t present my BE gift money until the end of the meal, but it didn’t produce any speed bumps and we still have one left!

Thank you for the gift, and both you & Nate for your time, and sincere follow-up!  (Follow-ups?  Follows-up?)

“Jelly! Jelly! Jelly!” may be a good ad campaign.  “Pizza! Pizza!” worked for Little Caesar’s.

Thanks again,
-Eric

Bob Evans Restaurant on Urbanspoon

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Bob Evans’ Follow Up

Posted on by Standard 11

A Bob Evans Restaurant

random BOB EVANS image from the web

Bob Evans Restaurant on Urbanspoon

After posting my recent tale of insanity during a Bob Evans visit, I received some almost immediate follow-up from Nate Riggs via Twitter DM:

nateriggs
– Eric – I work with Bob Evans. Saw your blog post. Would you shoot me your email so I can help make this right? 🙂

nateriggs
Thanks. Ill email you in a few and make sure we make this right By the way – love your blog and your writing style. 🙂

Twitter is awesome.  Instant responses.  These were followed up with another quick flurry of emails:

From: “Riggs, Nathaniel A.” <Nate_Riggs@BobEvans.Com>
To: <me@my.email.addre.ss>
Sent: Thursday, September 22, 2011 1:52 PM
Subject: Blog post about Bob Evans

Eric,

Thanks so much for your email address and for your post. We always try to deliver the best guest experience that we can, but sometimes we mess up. We’re truly sorry for the wait time and hassle that you and your wife experienced in our restaurant.

On a personal note, I dig your blog and was just in Pittsburgh yesterday. This is week 3 for me at Bob Evans leading digital and social so I’m working through some on boarding before I can really work on tightening up our digital presence.  I’m a blogger as well – http://nateriggs.com – and I always appreciate when bloggers are so respectful, even when we messed up. J

The next email from me will refer you to Leeann Purdy in our guest relations department. She will email you and take it from there.

Again, thank you!

BEFarmslogoemal

Nate Riggs
@nateriggs
Digital Marketing Strategist, Restaurant Marketing
3700 South High Street
Columbus, Ohio 43207
Phone: (614) 497-7447
Droid: (614) 348-2646
www.bobevans.com
We like you. Like us on Facebook!

and…

From: “Riggs, Nathaniel A.” <Nate_Riggs@BobEvans.Com>
To: “Purdy, Leann D”
Cc: <me@my.email.addre.ss>
Sent: Thursday, September 22, 2011 1:55 PM
Subject: Contact information for Eric Carroll – Pittsburgh Blogger from this morning

Leann,

Hi there.

I’ve copied Eric Carroll on this message. He is the Pittsburgh blogger who posted on our Facebook page this morning as we discussed. Would you please reach out to him when you have a moment?

Thank you!

BEFarmslogoemal

Nate Riggs
@nateriggs
Digital Marketing Strategist, Restaurant Marketing
3700 South High Street
Columbus, Ohio 43207
Phone: (614) 497-7447
Droid: (614) 348-2646
www.bobevans.com
We like you. Like us on Facebook!

and…

From: “Purdy, Leann D”
To: <me@my.email.addre.ss>
Sent: Thursday, September 22, 2011 2:32 PM
Subject: Bob Evans – Reference # 720520

Mr. Carroll,

I would like to first, thank you for taking the time to share your experience regarding your visit to our Bridgeville location, and also sincerely apologize for the overall unacceptable food and service you received.  I also appreciate that you were so candid as most people will not complain, the will just not go back, and we would not have the opportunity to try to make it up to you.

Our company places great emphasis on training our employees to satisfy our guests, so we appreciate that you have brought this to our attention.  We expect our servers to be attentive, timely, and attend to all of our guests needs, and I am very sorry that we let you down.

I would like the opportunity follow up with you by mail to invite you back to our restaurant, and if you are willing, I would like your address so that I can formally apologize to you by mail.  I also have shared your comments with the general manager and area coach of this location also so they can ensure that any necessary action is taken.

Again, Mr. Carroll, we appreciate your comments.  We value your patronage and appreciate your interest in Bob Evans Farms Inc.

LeAnn Purdy
Guest Relations
Bob Evans Farms, Inc.

and…

From: “Purdy, Leann D”
To: <me@my.email.addre.ss>
Sent: Thursday, September 22, 2011 3:24 PM
Subject: RE: Bob Evans – Reference # 720520

Mr. Carroll,

I wanted to send a follow up because I researched our records and did find where you had sent us these comments on our website with your mailing address included.

I have updated our records and a letter will be going out to you tomorrow.

Have a great day!

bef.gif

LeAnn Purdy
Representative, Guest and Consumer Relations
Supporting Bob Evans Restaurants, Bob Evans Food Products & Mimi’s Café Restaurants
3776 South High Street
Columbus, OH 43207
Bob Evans Guest and Consumer Relations: (800) 939-2338
Mimi’s Café Guest Relations: (866) 616-6464
Fax: (614) 492-4971
Bobevans.com

Then a week or so later, I got this in the mail…

Bob Evans Letter

Bob Evans Letter

Bob Evans Coupons

Bob Evans Coupons

How cool is that?  That’s enough for a meal & a half for the wife & I.  I have to say, I applaud their quick followup, perceived excitement, blatant flattery, and sincerity.  I do have to say, I’m a little afraid of returning to the Bridgeville location if someone was reamed by a regional manager as slyly implied by the emails and letter.  I mean “I also have shared your comments with the general manager and area coach of this location also so they can ensure that any necessary action is taken” seems pretty serious.  I don’t want to go back with Bob Evans bucks in hand and have them be all like “Oh, this is that butthole who wrote a blog and got me a lecture while I was just having a really bad day…”  Or do you think it was calmly presented as “OK, we obviously have some sort of breakdown, what can we as a management team do to help”?  I mean, that’s how it should have gone… right?

The didn’t comment on the asking 3 times for jelly code, so I can only assume this is a real thing.  Next time you’re at Bob Evans and you want jelly, ask for it thrice and ye shall receive thereupon the third asking.

Where’s the balance?  I’m really looking for input here.  Was I right to complain?  Am I safe in returning?  Should I just go to the Bob Evans in Robinson?  Think they have the same area coach & general manager?  How good is their Wildfire BBQ sauce?

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