Tag Archives: CEO

Will Teriyaki Tenacity Lead to Teriyaki Triumph?

Posted on by Standard 1

This morning, I was emboldened by a comment on an old blog post where I drew a maze and sent it to Conagra to accuse them of lying to the people about discontinuing their delicious Teriyaki sauce in favor of pushing a gross one filled with seeds.

Commenter Cory told me that there is a Change.org petition to bring it back. My most-likely delusional headcanon is that I definitely got Totino’s to change their microwave instructions. So, of course, we will push this forward so I can restore my Teriyaki stuff to its former glory. Here, we double-down on things that really have no consequence or significance. This is World (and Lunar) Domination.

The closest thing I have found is the Essential Everyday brand that I got from Shop ‘n Save, and there are always rumors of them closing and becoming yet another Giant Eagle.

If you’re also a fan of inconsequential chaos and delicious Teriyaki, please follow the saga, and sign the petition!

Others have awakened:

Also, try to solve the maze, and post in the comments or post it & tag me (& Conagra) on social media!

Conagra Ruins Christmas.

Posted on by Standard 1

Well, the tweets from before were apparently incorrect. The La Choy teriyaki variety that I liked has been discontinued. I emailed Conagra via webform and found a bunch of names and tried to garner email addresses online, which worked on at least 2 counts. I also got some replies from various grocery stores.

No one tried the maze though. You read my email, right?

Here are my replies from Conagra:

From: Conagra Consumer Care consumer.care@conagra.com
Date: Tue, Dec 19, 2023 at 1:03 PM
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]
To: [me]

Hello Eric,

Thank you so much for taking the time to reach out to us regarding the La Choy Teriyaki Sauce. There was obvious passion in your correspondence, both for the former product you preferred and for the current product that does not meet your expectations. We’d like to offer some background and what we hope is a worthy alternative.

Previously we produced both the La Choy Teriyaki Marinade and Sauce that you enjoyed, and the La Choy Teriyaki Sauce and Marinade. With two similar sauces available, earlier this year we discontinued production of the La Choy Teriyaki Marinade and Sauce. We work with grocery stores and other retail partners to optimize our product assortment. Through these conversations, we often need to make decisions about discontinuing products. These are difficult decisions, as we know a discontinued product can be a disappointment to consumers.

We appreciate your candid feedback on the current La Choy Teriyaki Sauce and Marinade. This feedback was shared with our brand team and will go to our internal culinary team as well. Every piece of consumer input is valuable to us.

Within the Conagra Brands portfolio, we also offer PF Chang’s Home Menu, and we hope their Teriyaki Sauce is one that you’ll enjoy. PF Chang’s Home Menu is inspired by the tastes and high-quality ingredients of PF Chang’s bistros. The Teriyaki Sauce is part of a collection of sauces we introduced a few years ago, and if you’re interested in trying it, we’d be happy to send you a few bottles. If this would be ok, please reply to this email with your complete mailing address, and if applicable, please include the Unit or Apt. #.

Thank you again for your loyalty to the La Choy brand and the time you spent providing us feedback. Both are appreciated.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com
Conagra Brands * Chicago, IL 60654


From: Conagra Consumer Care [consumer.care@conagra.com]
Sent: 12/11/2023, 1:43 PM
To: [me]
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]

Hello Eric,

Thank you for reaching out to Ms. Schaefer’s office to let us know you were a fan of our LA CHOY TERIYAKI MARINADE AND SAUCE.

From time to time we reformulate our product recipes, this also includes how consumer preferences change over time. Unfortunately, it’s no longer available but we’ll make sure to share your comments regarding your request to bring back the older formulation with appropriate personnel.

If you have any further questions, please don’t hesitate to contact our supervisors at 1-800-722-1344, between the hours of 9:00 A.M. and 4:00 P.M. CST, Monday through Thursday, and between the hours of 9:00 A.M. and 1:00 P.M. CST, on Fridays. Please give reference number 06631637 to the supervisor who answers your phone call. If a supervisor isn’t available, please leave a voicemail with your name and reference number. A supervisor should return your call within 48 business hours.

Thanks again for taking the time to share your feedback.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com

Conagra Brands * Chicago, IL 60654

They really don’t get that I am never calling them. This is why I write goofy emails.

And updates via X:

I no tpe suh gewd.

And the only good responses from a grocery store…

From: Guest Relations guest.relations@target.com
Date: Mon, Dec 11, 2023 at 4:12 PM
Subject: Your Inquiry to Target.com Executive Offices
To: [me]

Hello Eric,

Thank you for contacting Target about your experience. I received a copy of your email from our executive offices along with a request to reach out.

Thanks for asking about this “La Choy Teriyaki Sauce and Marinade” we understand you are interested to know if we carry or plan on carrying this. I do apologize, but we do not have this item available in our assortment and at this time we do not have any additional information to share regarding future availability. To view the wide variety of other Teriyaki sauces we do carry please click here.

We appreciate you reaching out and sharing interest with this item. I’ll be sure to share your comments with our buyers.

Sincerely,

Mercedes

Target Guest Relations

Executive Contact Team
http://www.target.com

From: Melissa (Fresh Thyme) support@freshthyme.zendesk.com
Date: Sat, Dec 9, 2023 at 10:50 AM
Subject: [Fresh Thyme] Re: La Choy Teriyaki Sauce & Marinade
To: [me]

Your request (26880) has been updated. To add additional comments, reply to this email.

Melissa (Fresh Thyme)

Dec 9, 2023, 9:50 AM CST

Dear Eric,

Thanks for reaching out! The products available at our stores may differ by location. To find out if your local store carries (product name), you may visit our website http://www.freshthyme.com and search for any of your desired products.

I will forward this to the Store Director for the Bridgeville, PA store location for you as well.

Thank you for being a Fresh Thyme customer!
Melissa
Fresh Thyme Customer Care

Nothing from Giant Eagle, Walmart, or Shop’n Save.

You should try to solve the maze, & then post it & tag me on social media. I’m @AiXeLsyD on pretty much everything.

Or, you could buy my book or some merch.

Conagra Brands @ConagraBrands · Nov 20 Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you. ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Dec 18 So, I recently received an email from Comagra saying that the good version is no longer available. Who is right, them or you? Conagra Brands @ConagraBrands · Dec 19 Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product.

Seriously, what happened in a month?

ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Nov 19 And... I no longer see it on the #LaChoy website product page: https://lachoy.com/asian-cooking-products/asian-inspired-sauces Please, tell me that you DID NOT DISCONTINUE this absolutely infallible nectar of the gods? Conagra Brands @ConagraBrands · Nov 20 Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you. ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Dec 18 So, I recently received an email from Comagra saying that the good version is no longer available. Who is right, them or you? Conagra Brands @ConagraBrands · Dec 19 Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product. ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Dec 19 Thank you for the reply. I may have a memorial service for the best Teriyaki sauce ever. Perhaps I could buy the recipe from you? Did anyone at least try the maze? Conagra Brands @ConagraBrands Thank you for replying. We're unable to provide the recipe as it is proprietary but appreciate your interest in our products. Thank you again for taking the time message and enjoy your week.

La Choy Teriyaki Terror

Posted on by Standard 7

Foe several years now, I have had an increasing number of issues trying to procure my favorite teriyaki sauce. You know how it is, you find something you like, then it is gone! I have blogged about this before, but the situation is getting much more desperate as time goes by. I have written many goofy emails and letters. I have received swag from Pepto, Turner’s, & Radio Shack. I have drawn mazes and send them to call attention to supply chain issues with potatoes and cocktail rye bread. I surely am single-handedly responsible for the return of Bronco Berry Sauce, right? So, I have to try with my La Choy Teriyaki Marinade & Sauce.

I like to use it to make this Teriyaki stuff. Other brands DO NOT COMPARE. It scares me that it is no longer listed on the La Choy product page.

I drafted up this letter and maze:

Hello Friends,

I write to you today to invite you on a journey with me. The journey is the quest for the most absolute perfect Teriyaki sauce. You may find yourself wondering if it exists. I can assure you, it does… or at least it did. Over the past few years it has been increasingly difficult to find. You’re surely wondering by now, to which magical elixir I am referring? It is confusing, but I will try to explain: The original La Choy Teriyaki Marinade & Sauce is wondrous perfection, yet the La Choy Teriyaki Stir Fry Sauce & Marinade is devastatingly abhorrent.

I know that “teriyaki” may refer to a style, much like “barbecue” can denote many kinds of sauces, but it ought to be a crime to label these two sauces with the same descriptor. “Ketchup” came to describe the sugary tomato-based condiment we all know today, even though at one point it could have referred to many different things including a sauce with fermented fish.

I have seen the words on the label move around in various orders, so I’m not 100% sure exactly what to call the sauce, or how to differentiate it by descriptor… but I can tell you that the darker sauce in the bottle with the same shape as your soy sauce is fantastic, and the other stuff in the salad-dressing style bottle with seeds floating in it is terrible.

Over the years, I have written to my local grocery store, and they said the distributor discontinued it. I had one local store that carried it, and they have replaced its spot on the shelf with a similar yet inferior brand that we would have called generic in my youth. I have reached out to Conagra on social media, and was told to use the product locator. The product locator shows that no one around here sells that sauce, and seems to indicate it is not available online.

The La Choy website that lists all of the sauces does not show the good style sauce, but only the gross style. Is this an indication that you no longer manufacture the good stuff? Google searches lead to one gallon jugs or full cases. I only need a few bottles at a time. Looking closer, it shows as “out of stock” on some sites. Are you having supply chain issues? Is it being phased out? Is it available only regionally outside of my region?

I am writing to implore you to get me some answers other than the stock “Yes, we still make it. Please use our product locator.” I would like some real concrete answers. I also plan to write to all of my local grocery chains.

Please enjoy the attached maze, to help you as you contemplate a suggested resolution to my quest. Are you able to let me know the names of any of the distributors or local/national grocery chains where I can reach out to request your product, or even independent stores? I am in Bridgeville, PA, USA… just south of Pittsburgh.

I would love email addresses, or even snail mail. I am not a fan of these constraining contact forms.

I look forward to your reply, and thank you for the many tasty dinners that I have enjoyed thanks to your delicious sauce. I won’t even ask for an apology for the terribleness of the other sauce, even though you really should apologize for it.

I thank you for your time and attention, may you have a joyous and cheerful holiday season this year!

Your Hangry Fan,
-Eric
aixelsyd13(at)gmail.com

A maze, with the object to help a cartoon AiXeLsyD13 find his preferred Le Choy Teriyaki sauce.
Help me on my quest!

I sent that to Conagra’s contact form, well, what would fit, but was able to attach the maze. I also sent it through Facebook and Instagram messages, and tried to reach out via Twitter (again).

I used a google search to find their CEO’s name and their supposed email syntax, and sent the message to several variations of his address. None have bounced back yet, but I doubt they will all go through. I did also email their media relations and investor questions email which I found in a press release.

What’s my next move? Snail mail? Other executives? Board Members? I plan to email local food chains & maybe even smaller grocers. How do I find their distributors? Should I snail mail these out?

I feel like I have been getting the run-around on this for years:

Teach your kids not to be @$$holes about food allergies.

Posted on by Standard Reply

You need to read this:

Now.

Dig it?

On the “Super-Cool Food Allergy News” front, FARE has said they will not accept donations from Mylan until this Epi-Pen price-gouging shenanigans is resolved.  That makes me feel a lot better about asking for your donations for the upcoming Food Allergy walk in Pittsburgh.  It’s a little less messy.

As the linked article proves, we still need awareness.  We still need education.  We still need advocacy.  We still need research.  We still need a cure.  That is what all of your donations go to.

Don’t be ridiculous.

Posted on by Standard 1

Seriously.

Epi-Pen Shenanigans.

Posted on by Standard 1

I was going to write a blog about;

But, if you’re interested (even mildly), you have already read those things and made up your own mind.

My initial reaction was to pull out of the FARE walk for Food Allergy due to Mylan’s sponsorship.  But, that won’t do anyone any good.  We still need research.  We still need advocacy.  We still need awareness.  We still need a cure.

I have to trust that in the midst of public outcry, Bresch will be held to task.  I can hope that the rest of the good people at Mylan don’t suffer.  I currently refuse to revel in the failures of others, even if it is at their own hand.

I again would like to ask for donations to this year’s food allergy walk, and I will once again participate in the Teal Pumpkin Project this Halloween.

People like me need your help.

Epi-Pens in a Skull Glass

Don’t let Mylan’s issues prevent you from helping food allergy research, education, and advocacy.

_OOD ALLERGIES - Let's kick the F out of food allergies

First-Ever Allergy Awareness Night at PNC Park, Friday, August 10, to Raise Understanding of Life-Threatening Allergies

Posted on by Standard 2

PNC Park

PNC Park (Photo credit: Wikipedia)

I think I just got a press release.  How neat is that?  Ha ha.  I feel like an official Food Allergy news outlet.

I sure never thought I’d be blogging about baseball.

Please, feel free to pass along all of this information as soon as possible.  August 10th is quickly approaching!

From: Matthew Price <MPrice@ccapr.com>
To: me@my.email.address
Sent: Tuesday, July 31, 2012 1:53 PM
Subject: First-Ever Allergy Awareness Night at PNC Park, Friday, August 10, to Raise Understanding of Life-Threatening Allergies

Dear Eric,

I thought you and readers of your blog might be interested in this story about an upcoming peanut-free baseball game.

The Pittsburgh Pirates can add another tally to the “win” column with a victory for fans with life-threatening peanut allergies when the team hosts its first-ever Allergy Awareness game at PNC Park on August 10, 2012. The game is sponsored by Mylan Specialty L.P.

Baseball games pose a significant challenge for many families living with life-threatening allergies, because many fan-favorite foods, including peanuts, can trigger anaphylaxis, a life-threatening allergic reaction. Food allergies are the most common cause of anaphylaxis and affect about one out of 13 children in the United States. Insect venom, latex and medication can also cause a life-threatening allergic reaction.

Pittsburgh Pirates Allergy Awareness Night At-a-Glance:

WHAT: The Pittsburgh Pirates partner with Mylan Specialty L.P. to host the first-ever Allergy Awareness night at PNC Park.

WHEN: Friday, August 10, 2012 – 7:05 p.m. ET

WHERE: PNC Park, 115 Federal St, Pittsburgh, PA. Click here for directions and parking information.

WHO: Pittsburgh Pirates vs. San Diego Padres.

TICKETS: Order tickets for the peanut-controlled section through 1-800-BUY-BUCS or www.pirates.com/allergyawareness.

The full press release is copied below for your reference or is available at http://www.prnewswire.com/news-releases/mylan-specialty-lp-partners-with-the-pittsburgh-pirates-to-sponsor-pnc-parks-first-allergy-awareness-night-164421296.html.

Thank you,
Matt
Matthew Price
Chandler Chicco Agency
T. 212.462.8710
F. 212.463.6770
The Holmes Report’s “Healthcare Agency of the Decade”
www.ccapr.com

*******************

Mylan Specialty L.P. Partners with the Pittsburgh Pirates to Sponsor PNC Park’s First Allergy Awareness Night

  Fans with Life-Threatening Peanut Allergies Able to Enjoy Night Out Rooting
for Home Team

BASKING RIDGE, N.J. and PITTSBURGH — The Pittsburgh Pirates are partnering with Mylan Specialty L.P., the fully-integrated specialty pharmaceutical business of Mylan Inc. (NASDAQ: MYL), to host the first-ever Pirates Allergy Awareness night at PNC Park on Friday, August 10. The Pirates will reserve a special area of the ballpark for those who have a life-threatening allergy to peanuts, the most common food allergen among children. The Pirates also will provide tips throughout the game to help their fans be more aware of life-threatening allergic reactions, or anaphylaxis.

“Life-threatening allergies are a growing public health problem, particularly among children and teens. In fact, a recent study shows as many as one in 13 children in the U.S. suffer from a food allergy,” said Heather Bresch, CEO of Mylan Inc. “We are proud to partner with our hometown team to help the people of Pittsburgh and their family members with life-threatening peanut allergies experience the fun and excitement of a night out at the ball park.”

Mylan Specialty L.P. is the official sponsor of the Pittsburgh Pirates’ first Allergy Awareness night at PNC Park to take place at the August 10 game against the San Diego Padres. That night, like every Friday home game is a Free Shirt Friday, during which all fans get a complimentary Pirates T-Shirt, with paid admission. To purchase tickets in the peanut-controlled area for this game, please visit www.pirates.com/allergyawareness or call 1-800-BUY-BUCS.

“We are excited to work with Mylan to ensure increased awareness of this important issue, and to help provide a fun experience at PNC Park for our dedicated fans with life-threatening allergies,” said Pirates President Frank Coonelly. “Pirates baseball is one of the hottest tickets in town and we want to take steps to ensure all fans are able to enjoy the best ballpark in America.”

Throughout the evening, fans will be educated about life-threatening allergies. Because anaphylaxis can happen anywhere and at any time, it is important for everyone to be able to identify and avoid their allergic triggers, recognize anaphylaxis signs and symptoms, and understand how to act quickly and appropriately by seeking emergency care when a life-threatening allergic reaction occurs.  In addition, Pirates coach Mark Strittmatter will present a 30-second video about the risks of life-threatening allergies, and encourage fans to visit www.MyAllergySurvey.com.

Pittsburgh Pirates Allergy Awareness Night At-a-Glance:

WHAT: The Pittsburgh Pirates partner with Mylan Specialty L.P. to host the first-ever Allergy Awareness night at PNC Park.

WHEN: Friday, August 10, 2012 – 7:05 p.m. ET

WHERE: PNC Park, 115 Federal St, Pittsburgh, PA. Click here for directions and parking information.

WHO: Pittsburgh Pirates vs. San Diego Padres.

TICKETS: Order tickets for the peanut-controlled section through 1-800-BUY-BUCS or www.pirates.com/allergyawareness.

About Anaphylaxis
Anaphylaxis is a life-threatening allergic reaction that has many possible triggers, occurs quickly, without warning, and should be treated immediately with epinephrine.Symptoms may include hives or redness of the skin, tightness in the throat, nausea, dizziness, breathing problems and/or a decrease in blood pressure. Anaphylaxis can be caused by triggers such as food, stinging and biting insects, medicines, latex or even exercise.The most common food allergens that can cause anaphylaxis include cow’s milk, eggs, peanuts, tree nuts (walnuts, cashews, pistachios, pecans, etc.), fish, shellfish, soybeans and wheat. Epinephrine is the only first-line treatment for anaphylaxis. Epinephrine is a naturally-occurring hormone, also known as adrenaline, and it should be available at all times to patients at risk. Failure to administer epinephrine early in the course of treatment has been repeatedly implicated with anaphylaxis fatalities.

About Mylan Specialty
Mylan Specialty, a subsidiary of Mylan Inc. (Nasdaq: MYL), is a specialty pharmaceutical company focused on the development, manufacturing and marketing of prescription drug products for the treatment of respiratory diseases, life-threatening allergic reactions and psychiatric disorders. The company puts patients first and facilitates efficient, cost-effective partnerships with customers. For more information, please visit www.mylanspecialty.com.

About Mylan
Mylan is a global pharmaceutical company committed to setting new standards in health care. Working together around the world to provide 7 billion people access to high quality medicine, we innovate to satisfy unmet needs; make reliability and service a habit, do what’s right, not what’s easy and impact the future through passionate global leadership. We offer a growing portfolio of more than 1,100 generic pharmaceuticals and several brand medications. In addition, we offer a wide range of antiretroviral therapies, upon which approximately one-third of HIV/AIDS patients in developing countries depend. We also operate one of the largest active pharmaceutical ingredient manufacturers and currently market products in approximately 150 countries and territories. Our workforce of more than 18,000 people is dedicated to improving the customer experience and increasing pharmaceutical access to consumers around the world. But don’t take our word for it. See for yourself. See inside. mylan.com

SOURCE Mylan Inc.

Venezuelan Summer Pirates

Pittsburgh Pirates (Photo credit: Wikipedia)

Am I an official media outlet now?  Ha ha.  I will do my best to spread the word on my humble little corner of the internet.  I really appreciate Matthew’s taking the time to pass this information along.  I know other ball parks have done similar evenings.  Raising awareness is at times an uphill battle, this is an incredible effort by The Pittsburgh Pirates & PNC Park.

So, how about a no shellfish night?  Ah, I stick to Primanti Bros. inside the parks anyway.

Related Articles

FAAN & Food Allergy Guidelines

Posted on by Standard 1

Yeah, I know I just blogged about Food Allergies, & I try not to beat that subject to death, but Twitter was blowing up this morning on this subject, so I felt that I needed to say something.

Here are some tweets & re-tweets:

What does all this mean?  As far as I can tell, it’s just a coming-together of the powers that be in the food allergy world to say, “Hey, if we’re gonna get anywhere with awareness & treatment, we’re gonna all need to get on the same page so we can move forward.”

If this is of interest to you… I urge you to check out the following links to read-up on what it means for those afflicted with food allergies:

Hopefully, you’ll find the time (like I hope to) to be able to take that all in and see what it means for you & your friends or family members who may be deathly allergic to something that’s in kitchens, food processing plants, grocery stores, & other food venues all over the place.