:: AllergyEats/AllergyFreeShop :: Can Restaurants Be Made Safe For The Food Allergic? ::


I read an article this morning that I really enjoyed, so I thought I’d share.

The AllergyEats blog sums it up best…

I think it is a valuable read for those of us who live with food allergies every day, but I also believe it makes a great primer for someone not familiar with food allergies – a grandparent learning about your newly-diagnosed child’s allergies, the mom-and-pop restaurateur that just doesn’t “get it,” the school administrator who is in denial, etc.

So, without further babbling, on to the main article:

Guest post – Can restaurants be made safe for the food allergic?

Or you can check out the original article here:

Can Restaurants Be Made Safe For The Food Allergic?

The most astonishing thing for me “6.9 million – number of Americans with seafood allergies”.

Where the hell are the rest of you?

Food Allergy Buzz | Shellfish Allergies at the Beach


Just saw a cool tweet this morning, linking to an article from Food Allergy Buzz called Shellfish Allergies at the Beach.  It excites me because 95% of the time I see a food allergy related article, it involved peanuts or wheat/gluten, and the other 4% of the time it’s tree nuts or lactose intolerance.

Basically, it’s asking those of us afflicted about our beach fears.  I hope it sparks some discussion, and I’d like to find more of us out there!

I had never really thought about the possibility of swallowing a brine shrimp while in the ocean or being pinched by a crab and what might happen…  Heh.  I know I have handled hermit crabs without incident, and even went crab fishing when I was younger with no issues…  I just can’t eat the things.

My issues with going to the beach (besides being a bit overweight and a pasty/chalky white under my T-shirt line) mainly revolve around finding places to eat that don’t serve some kind of shrimp, crab, lobster, oyster, clam, mussel, or calamari dish.  It’s damn near impossible… whether it’s a bar, a road-side or boardwalk stand, or (of course) fine dining… it’s inescapable.

Anxiety over potential cross-contamination is a normal issue for me, but it goes up to 11 at the beach.

LIES ABOUT POTATO CHIPS


Today, I checked out a link on the Yahoo! site because it was simply titled “The Best Potato Chips“.  Well, I like potato chips… so I had to see what was up.  Well, the first annoying thing was that it said that there’s a list of 21 chips… but there are only 7 listen on the page… then the “Continue Reading…” link takes you to a slide show.  I hate slide show lists.  I want to see it all, right there in front of me, right away.  This isn’t a meeting, I don’t need a power point presentation.  These aren’t your vacation photos, I don’t need a slide show.

Turner Dairy | Chip DipThey did manage to recognize the awesome that is plain old ordinary Ruffles.  When I want to eat Turner’s chip dip, this is the chip that I must have.  Just ask anyone who works at the Rite Aid by my house.  I’m always there buying ruffles & Turner’s dip.  Really.  Just ask them…  “Is there a weird guy in here with crazy sideburns buying Turner’s Dip and Ruffles all the time?”  They’ll totally, be like “Yeah!”  I’m telling you.

As for the rest of this list though, it’s a lie.  Don’t believe it.  If the list had any credibility beyond being able to recognize the top of the line “ordinary” chip, it would have included Beer Chips or Snyder (of Berlin) Honey BBQ Chips.  There is just no excuse for these glaring omissions.  Shame on you, Shine From Yahoo!.  Shame on you.

BEER CHIPSI’ve written of Beer Chips before, here in my blog and at PittsburghBeat.com.  Why?  Because they’re awesome.  They’re next to impossible to put down.  I’m sure I could eat an entire bag without thinking about it, and probably have.  If we break them out when people are over, the bag disappears.  Kudos to the Beer Chips people on distribution, as I’ve seen them in places from Giant Eagle and Market District to Aldi.  You may have guessed that Beer Chips are chips somehow cooked with beer.  If you haven’t guessed this, then just stop reading, as all of this will be most likely lost on you anyway.  They’re sweet, they’re salty, and they do have a hint of a beer taste… but it’s ever so slight.  Of course, they also go great with a nice bottle of Yuengling, Straub, or Penn Pilsner in my experience.  Just writing this, I may have to stop at the store to get these next time I’m out.  They are that powerful.  I mean, I have beer in the ‘fridge, but how can I enjoy it now without Beer Chips?  I can’t.  That’s how.

Snyder of Berlin | Honey BBQ ChipsOn to the Snyder of Berlin Honey Bar-B-Q Potato Chips.  First off, I love honey BBQ in general.  Gooski’s Honey BBQ wings are one of my favorite foods ever.  You just  generally can’t go wrong with Honey BBQ.  I think my first experience with these was at camp.  They were out as a snack one night and I think I ate most of the bag.  I couldn’t stop.  Again, these have that incredible sweet/salty combination that is a win every time.  I know you can generally get them at most Sheetz locations, but it’s hit or miss if they’re there in Giant Eagle or wherever I happen to be grocery shopping.  If I see them, I just unconsciously grab them and only realize they’re in my hand or the grocery cart when I go to check out.  Now, one must beware of the Herr’s and Wise imitations.  Well, I don’t know who was really first… but for my own personal tastes, Snyder of Berlin is the standard Honey BBQ chip to which all others ought to be measured.  Actually, the Herr’s is an acceptable substitute if necessary, but the Wise ones are just inferior chips altogether.

Speaking of imitations, one of these days I need to get down to the Snyder of Berlin vs. Snyder’s of Hanover thing.  (There’s even a creepy Facebook group about the rift…) They each have that ominous and almost vindictive disclaimer on their packaging that they’re not associated with the other. Too weird.

Herr's | Ketchup ChipsThere are, of course, a few others worth mentioning…  Herr’s makes some bad-ass Ketchup flavored chips, some Salt & Pepper ones, and a bunch of other cool/weird flavors.  Utz makes a bunch of flavors and are quite decent chips.  (Is it “uhtz” or “ootz”?) Although, I see a “crab” flavor, and that scares me a little.  I may have to write to them about that.  Snyder of Berlin also has a ton of interesting varieties, another of my favorites being the kettle-cooked Sea Salt & Cracked Pepper chips.

You may thank me that you’re now more informed on the subject of the best potato chips than the average Shine From Yahoo! reader.  I’d be interested to see if you agree with me or if you’re just wrong.  Please feel free to talk about your favorites in the comments section!

Dog Turds and Toothbrushes


Amused & annoyed by the lack of formal response from Subway, I decided to reboot (again with editing help from Dave).  I sent a new message via the webform (luckily this time it fell within their character limit), and also via snail mail:

Hello Friends!

This message is less about a specific Subway location, and more about Subway practices in general.

I hear from recent news reports that Subway has their cheese tessellation issues under control and will assert a more correct cheese placement this July.  Independence for dairy goodness!

Although I was worried about the cheese triangle issue, I am still more concerned about food allergen and cross-contamination awareness in Subway Employees and Sandwich Artists.

Are you aware of how many people out there suffer from some sort of food allergy?  I believe it’s 11% of the population.  Myself, I’m affected with a severe allergy to shellfish.  I can’t eat in your fine stores unless they’re the small ones in places like Wal-Mart that don’t serve the deadly dreaded seafood death sub.

Not only does the creamy death-inducing concoction reside right beside the other meat, the cheeses, and toppings; it often spews all over the open containers when it’s scooped out with that poor miserable ice-cream scoop.

Then we have the community knife.  If one were to cut someone’s seafood sub with that knife, wipe it off, then cut my sub, there are STILL allergens on that knife, enough allergens to kill me.  Do you want me to be thrown in to an Anaphylactic fit?  I doubt it.  Well, at least, I hope not.

Think about this – do you share your toothbrush with everyone in your household?  Would you with everyone in your office?  Would you share it with everyone that you pass on the way to work in the morning or with everyone who’s eating lunch with you at the same place where you’re choosing to dine?

Yes, it sounds gross, but those potential germs that you’re no doubt currently horrified of are the same as the very real allergens that will most certainly throw me into instant death.

If that didn’t do it for you, imagine I put a giant dried dog turd on the sandwich board, cut it in half, wrapped it, wiped off the knife, and then cut your sandwich.  By Subway’s current logic, that knife is clean and contamination free.  This is most certainly not a pretty picture to you, my friend.  Is it?

I really am looking forward to your thoughts on this issue.  I hope to have a continued dialog until the issue is brought to the attention of those in charge of such things.

I thank you in advance for your time, and I hope to hear from you soon!

Blowing your mind,
-Eric

P.S. – I was wondering, when you work in an office for Subway, do you have an in-office Subway in which the employees receive (or make) their own lunch?  Or, is there a Subway nearby where you get free or discounted food?  Or, are you all too sick of Subway to eat there?

Letters to Subway

Letters to Subway

I had to resort to snail mail to see if I get a better response.  Emails are sadly all too easy to ignore.  Unless you’re persistent, I guess.  I did get a response from Paula Gomez again, this time in direct response to the above message sent via direct email, not the webform:

From: Paula Gomez gomez_p@subway.com
Date: Thu, Jun 24, 2010
Subject: Subway & Allergen Cross-Contamination
To: world.and.lunar.domination@gmail.com

Dear Mr Aixelsyd:

Thank you again for your time and sharing your comments. We value the input of our customers and take this as an opportunity to improve our business and satisfy our guests.

The Company policy directs our independent restaurant owners / operators to take all necessary precautions to prevent the possibility of cross contamination. This includes the policy of washing all utensils and containers after each use. Each restaurant is independently owned and operated and is the responsibility of the franchise owner to implement and enforce the policy.

We will ensure that this important message is reiterated with each restaurant to ensure that proper procedures are followed.

Again, I appreciate you taking the time to contact us. SUBWAY® looks forward to your continued visits.

Sincerely

Paula Gomez

***DISCLAIMER***

The information contained in this e-mail and attachments, if any, is confidential and may be subject to legal privilege. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail and its attachment, or any part of its content or take any action in reliance of it. If you have received this e-mail in error please e-mail the message back to the sender by replying and then deleting it. We cannot accept responsibility for loss or damage arising from the use of this e-mail or attachments and recommend that you subject these to your virus checking procedures prior to use. Thank you.

Well, at least she remembers that I contacted them before… but I don’t think she remembers her previous responses.  I think I was assured that they all go through training.  I asked about the training, and didn’t get any solid replies.  Now, it seems to be all on the responsibility of each individual owner/operator.

Sadly but not surprisingly, my postscript about the in-office Subway situation went unanswered.  I’m guessing that’s what puts it over the top… even though I had previously mentioned the thought of a community toothbrush and a dog turd in a food prep area.

I’ll wait for some other responses (if I get any), and try to ratchet this up a notch or two.

Food Allergies and the Food Network…


So, during Food Allergy Awareness Week, I urged others with allergies that we may want to take the focus off of the government and move it on to other titans in the food industry.  While I said it ought to be next year’s plan, I started early.  I submitted a note via contact form at the Food Network site, and this is the reply I received (my original message following);

From: Scripps Networks Customer Service <IS6061_22115@is.instantservice.com>
To: ____@_____________.___
Sent: Thu, May 20, 2010 2:57:14 PM
Subject: RE: Food Network Specials (#6563-175954277-3355)

Thank you for your email.

We appreciate the time you took to contact us and will be glad to forward your comments and suggestions to the Programming Department for review.

Scripps Networks
Customer Service

Show: Food Network Specials
Cable Company:
Last Viewed:
Type: question

Comment:
Hello Foodie Friends,

I write to you today to express my disappointment in that fact that I haven’t seen a prominent (or any) acknowledgment of this week as Food Allergy Awareness Week, either on your website or on the network itself.

According to the Food Allergy & Anaphylaxis Network:

• More than 12 million Americans have food allergies. That’s one in 25, or 4% of the population.

• The annual number of emergency room visits due to food-induced anaphylaxis in the U.S. ranges from 50,000 to 125,000, depending on the source.

• Eight foods account for 90% of all food-allergic reactions in the U.S.: milk, eggs, peanuts, tree nuts (e.g., walnuts, almonds, cashews, pistachios, pecans), wheat, soy, fish, and shellfish.

• Even trace amounts of a food allergen can cause a reaction.

These are just a few of many other interesting and informative statistics.  As a (or THE) leader in food related information and entertainment, I feel that you ought to consider yourselves somewhat responsible for informing chefs and cooks everywhere of the dangers of cross-contamination.

I love watching many of your programs, and would love to see one geared toward allergy-friendly meals, procedures, and adaptations.  Even a one-off special with several food chefs or someone intelligent/informative with impeccable cleanliness in the kitchen like Alton Brown would be awesome… but even an online article or PSA would be a great start.

Like Spider-Man’s uncle Ben said, “With great power comes great responsibility”.  You, my friends, are the great food power.

Many state governments have declared this week Food Allergy Awareness Week.  With your help, we could sway the rest of the states and perhaps the Federal Government next year!

Here are some resources for your convenience:

► Food Allergy & Anaphylaxis Network: http://www.foodallergy.org/
► Food Allergy Initiative: http://www.faiusa.org

Thank you for your time & attention, I hope to hear from you soon, and look forward to your thoughts on the issue at hand!

-Eric

____@_____________.___

Odd.  Who are the Scripps Networks Customer Service?  Is this automated.  It took over a week to get a reply, and this was it.  I’m highly disappointed.  I’m going to have to try an email onslaught, & perhaps some snail mail.

Food Allergy Awareness Week


If you follow me on Facebook or Twitter, you’re most likely already annoyed by my Food Allergy Awareness Week related updates, links, and tweets.  I would apologize, but I’m not sorry.  I rant occasionally about my deathfish troubles without the need of a week dedicated to it, and I generally get at least a good dialog going.  I thank you know for your patience and interest.  This week is set aside for just such ranting and lunacy, and as one of the afflicted, I feel it’s my duty to be vocal all week.

Again… I realize that food allergy cures and research aren’t top priority to everyone, and that there are many many other diseases and health issues that also deserve research and attention… a lot of them much higher on the “urgency” scale.  But, I refer you to the aforementioned duty to be vocal this week.

There are many food allergy stories out there this week if you’re looking for them.  You’ve heard my rant, now I invite you to hear the stories of others.

These sites have many many excellent resources for information, education, activism, & general awareness:

I encourage you to take the time and explore the sites if you’d like to know what it’s like to deal with an allergy yourself, or have a child with a severe allergy.  (You can also hit up my Allergies category.)

For my fellow Food Allergy Afflicted Friends…

While I get behind these campaigns to wrote to your local, state, & national politicians…  I just get a feeling that this needs to come form somewhere else.  Maybe it’s a political ideaology thing… I don’t want toe government to take care of me.  Perhaps I don’t want the government to force people to take care of me.  I feel that if that’s the case, it will be a bare minimum.  We need to get the food and health industries behind this movement.  Companies have to want to be allergy and cross-contamination friendly because it gives them an edge on the competition.

Instead of writing to a politician and getting a nifty gold-sealed proclamation… I’d rather see a special on the Food Network, a cooking publication that’s not allergy related already to pick up on it and do a special issue. I’d like to see Pizza Hut finally tell me where and how their sauce may come into contact with shellfish. I’d rather know why Subway uses one knife to cut all of their sandwiches.  I’d love to know why restaurants with multiple deep fryers don’t assign one for shellfish and one for other foods.

I’d like to see labels have to declare more than just the big 8 allergens, but to clearly define all ingredients. Even mollusks, which I’m allergic to (and which fall under the “shellfish” category) don’t have to be listed prominently under current FALCPA regulations.  There are many other things that people are allergic to… corn, peppers, chocolate, … it’s imperative that everything gets labeled!

We also need to stick together.  To me, it seems like the bulk of allergy literature relates to wheat/gluten and peanuts, and these are the ones people are most aware of.  You can somewhat easily get peanut butter substitutes, and on the other side of the ‘Burgh there’s even a gluten-free bakery.  I’ve never seen a place advertise “Shellfish Free!”  It makes me a little jealous.  (I always joke with the wife that if I ever win the lottery, I’m opening a restaurant called “F___ Shellfish”.)

I’d like to remind all of us in the top 8 that there are not only eight categories of us, but many many others without a name or a voice out there.

Let’s go after the Food Industry next ear, and not the government.

PA Gov. Ed Rendell mailed me a proclamation!


Food Allergy Awareness WeekI got an exciting piece of mail from the Office of the Governor of the Commonwealth of Pennsylvania today.  It looks to actually be signed in felt-tip pen by Ed Rendell himself, or at least stamped on by one of his staff.  It’s got a nifty raised gold seal, and came in an official looking (& taxpayer money wasting) blue folder.

It’s a proclamation declaring the week of May 9th-15th, 2010 as Food Allergy Awareness Week in Pennsylvania.  I believe they’ve declared it in years past, not sure why they need to re-do it every year… but I’m guessing this was sparked by an email I sent recently thanks to FAAN.  Their theme this year is to “Respect Every Bite”.

Check out some photos:

PA FAAW Proclamation - Folder PA FAAW Proclamation - Inside

Here’s a scan of the proclamation itself…

PA Governor Food Allergy Awareness Week 2010 Proclamation

And, here’s the text:

Commonwealth of Pennsylvania

Governor’s Office

PROCLAMATION

FOOD ALLERGY AWARENESS WEEK

May 9-15, 2010

WHEREAS, Twelve million Americans have food allergies; 3 million are children under the age of 18; and

WHEREAS, research shows that the prevalence of food allergy is increasing among children; and

WHEREAS, eight foods cause 90 percent of all food allergy reactions in the U.S.: shellfish, fish, milk, eggs, tree nuts, peanuts, soy, and wheat. Symptoms of a food allergic reaction can include hives, vomiting, diarrhea, respiratory distress, and swelling of the throat; and

WHEREAS, food allergy reactions cause 50,000 to 125,000 visits to the emergency room each year in the U.S., depending on the source. Reactions typically occur when an individual unknowingly eats a food containing an ingredient to which they are allergic; and

WHEREAS, there is no cure for food allergy, and scientists do not understand why. Strict avoidance of the offending food is the only way to prevent an allergic reaction; and

WHEREAS, anaphylaxis is a serious allergic reaction that is rapid in onset and may cause death; and

WHEREAS, the Food Allergy & Anaphylaxis Network (FAAN) is a national nonprofit organization dedicated to raising awareness about food allergy and anaphylaxis.

THEREFORE, I, Edward G. Rendell, Governor of the Commonwealth of Pennsylvania, do hereby proclaim May 9-15, 2010 as FOOD ALLERGY AWARENESS WEEK in Pennsylvania.

GIVEN under my hand and the Seal of the Governor, at the City of Harrisburg, on this seventh day of May in the year of our Lord two thousand and ten, and of the Commonwealth the two hundred and thirty-fourth.

EDWARD G. RENDELL
Governor

I just thought it may excite some other allergy afflicted and/or aware people out there, and wanted to share the good news!  I know it’s not much, but the proclamation is a small step in the larger awareness of the issue on the whole… and a recognition by the government may lead to further legislation.

Oddly, I think the best part of it is that I got something from the highest state office with a gold seal on it that also contains the word “diarrhea”.  If that’s not a win, then I don’t know what is.

Confused about Pizza Hut & Taco Bell?


The last post was going to have some explanation, but my dumb ass hit the “Publish” button instead of the “Save Draft” button.  Perhaps because the Publish button is blue and shiny, or perhaps because I have a problem actually reading the screen.

Some of you may have seen my blogs posts, and think I’m a little “off”.  Well, you’re right.  But, I do post these things with an odd sense of humor.  Sometimes I write serious complaint letters, sometimes I write ridiculous letters just to be ridiculous.  More often than not, the lines get blurred.  My guess is that you either get it, or you don’t.  If I have to remind you that I really don’t expect every restaurant out there to cater to my special dietary needs, it ceases being funny.  (If it ever was in the first place.)

If you’re not quite sure, or new to my insanity, I’m going to try to recap the latest ongoing saga involving Pizza Hut and Taco Bell.  I hope to intertwine this with some other chaos soon.

So, that brings us to our “what’s happening now is happening now” moment.

Pizza Hut Customer Satisfaction.


…Or not.

This recently dropped into my inbox:

from    Williams, Corey <Corey.Williams@yum.com>
to    <world.and.lunar.domination@gmail.com>
date    Tue, Apr 13, 2010 at 11:40 AM
mailed-by    yum.com

Good morning Mr. Aixelsyd-
I was hoping to have heard from you regarding a telephone number by which I can contact you to discuss your concerns. I see that you have sent your questions to other individuals within our organization as well. I assure you that I am the appropriate person to respond to your concerns and hope to have the opportunity to speak with you soon regarding this topic.
The Allergies & Sensitivities Guide, available through the Pizza Hut web site, indicates products where an ingredient or product contains one of the 8 major allergens.  We maintain strict sanitation guidelines with our suppliers to ensure that this equipment goes through the appropriate cleaning prior to being used to prepare our ingredients.  Nevertheless, out of an abundance of caution, Pizza Hut takes the additional step to inform our customers about ingredients or products that are produced at a manufacturing facility on equipment that may also be used to produce other products or ingredients (for other restaurants and food companies) that contain the allergen.
I hope this sufficiently answers your questions. If you have additional questions concerning this topic please contact me, via telephone, to discuss.
Sincerely,
Corey Williams
Customer Satisfaction
Pizza Hut
972.338.7917
Corey.Williams@yum.com

Well, it seems like I’ve ruffled a feather or two.  Not sure how much more clear I can be regarding not wanting to speak via telephone.  I’m not a phone person, I never have been… and most important of all, I wouldn’t be able to share my correspondence here.

I’m sure this is spurred by my new friend, Rob Poetsch, at Taco Bell.  What does this have to do with Taco Bell?  Yum! Brands.

Taco Bell has purchased my gratitude!


I got a letter in the mail today from Taco Bell.  You may be familiar with my emails to them concerning the death-filled tacos that they were recently peddling.  This is perhaps the best reply I’ve ever received to any of my either serious or goofy letters to any company.

I’ll dispense with the usual long-winded introduction and get right to it…

Letter form Taco Bell about Shrimp Tacos and Taco Bell Bucks!

You can see that along with the letter, I received five $5 Taco Bell Bucks certificates. That’s $25 in death-free Taco Bell food. That’s got to be the coolest thing I’ve ever received besides my T-shirt from Turner’s.  I’m not sure if they’re buying me off, rewarding me, if they make so much profit per item that it really doesn’t matter if they give this much away for free, or what.  This almost makes me want to write back to Pillsbury/Totino’s and make them feel ashamed for sending me three 35¢ coupons.  In fact, I may add that to the list.

The best, and I mean absolute best thing about this letter is that they’re forwarding my request to Pizza Hut.  Wow.  I trust you’ve seen my unanswered letters?  I can’t even express how hilarious and ridiculous and absolutely gratifying that is.