Menu

Skip to content
  • Home
  • A-Maze Mug
  • About
  • Birdfy
  • Contact
  • Maze Books!
  • Maze Merch!
  • Threads

World (and Lunar) Domination

Goofy letters, food, reviews, and whatever else I feel like blogging about…

Tag Archives: déjà vu

Fun with Pizza Hut Customer Service

Posted on February 19, 2010 by AiXeLsyD13 Standard 2

Recently I received yet another message in my new found pen-pal friendship with Pizza Hut customer service.

I’m not sure where this is going, or if I’ll ever be addressed seriously… but that’s OK. It’s still entertaining.

Here’s what’s happened so far if you need to catch up…

  • Pizza Hut’s Intestinal Warfare
  • I wrote back to Pizza Hut…
  • Pizza Hut: “…and I will handle them personally.”

…And, that’s what brings us here. I have no idea if this is another response from their webform, or me using my W(aL)D Twitter account to contact the Pizza Hut and Yum! Brands Twitter accounts to try and get some answers.

from Williams, Corey
to “world.and.lunar.domination@gmail.com”
date Wed, Feb 17, 2010 at 3:00 PM
subject Pizza Hut Customer Service
mailed-by yum.com

Mr. Aixelsyd-

I understand you have some questions related to our Allergens and Sensitivities Guide as posted on www.pizzahut.com. I would very much like to speak with you on the telephone to explore this topic further. Please provide a telephone number where I may reach you. If you have a preferred time that is most convenient please indicate that also.

Thank you and I look forward to speaking with you.

Corey Williams
Customer Service
Pizza Hut

And, this is my reply…

from ERiC AiXeLsyD
to “Williams, Corey”
date Wed, Feb 17, 2010 at 3:19 PM
subject Re: Pizza Hut Customer Service
mailed-by gmail.com

Hello Mr. Williams,

Thank you for your attention to my inquiries! I have an ever-changing schedule, and I’m not really available by phone for any given length of time. I hope you are able to provide clarification via email.

Previously, I was contacted (through use of the webform) on two separate occasions by Dave Kronenwetter (Area Coach) and Ed Holt (Region Coach) with the same exact text copied & pasted into their reply. My questions are now in response to that reply. Here is the original message from Mr. Kronenwetter (the first to reply with this message):

[Click here to read Dave’s message, and click here to read Ed’s.]

Here is my response, full of questions of safety and cross-contamination all-around.

[Click here to read my reply to Mr. Kronenwetter’s original response.]

I’m excited by your reaching out to me to address these concerns. I can’t wait to read your reply, and to hopefully have some insight on these serious allergy issues.

-Eric

It’ll be interesting to see what kind of response I get, if any.

Share this:

  • Click to share on X (Opens in new window) X
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on Tumblr (Opens in new window) Tumblr
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on Reddit (Opens in new window) Reddit
  • Click to share on Telegram (Opens in new window) Telegram
  • Click to print (Opens in new window) Print
  • Click to share on WhatsApp (Opens in new window) WhatsApp
Like Loading...

Pizza Hut: “…and I will handle them personally.”

Posted on February 16, 2010 by AiXeLsyD13 Standard 2

Apparently, we have a rampant form letter problem on our hands.  There’s a certain déjà vu about the following email, because I’ve received the exact same reply before from another Pizza Hut employee.  In fact, my email to Mr. Holt was just a Cc of my reply to this very message.  I now wonder what a Region Coach and Area Coach actually are…  Do they do anything besides cut & paste email replies (very slowly I might ad)?  Why “Coach” and not manager or director or supervisor?

This is what I got…

from Ed Holt edholt@aurorahuts.com
to world.and.lunar.domination@gmail.com
cc Ed Holt edholt@aurorahuts.com
date Mon, Feb 15, 2010 at 11:47 AM
subject Guest follow-up
mailed-by aurorahuts.com

Dear Mr. Aixelsyd,

I was sorry to hear about your recent experience at the local Pizza Hut.

Let me assure you that the ingredients used here in Pennsylvania are the same quality ingredients that are used throughout the country.  In most cases, our ingredients come from the same suppliers.

The following website lists possible allergen & sensitive ingredients : http://www.pizzahut.com/Files/pdf/Updated%20PH%20Allergen%20List%2004.17.09.pdf

This website includes our nutritional information: http://www.pizzahut.com/Files/PDF/Pizza%20Hut%20Nutrition%20Info%2010.12.09.pdf .

Please feel free to contact me with any additional questions you may have and I will handle them personally.

Ed Holt
Region Coach

Again, that’s just like the message from Mr. Kronenwetter.  I replied with a copy of my last email, changing the opening paragraph to this…

Thank you Mr. Holt,

You are the second person to reply to my query with the exact same message.  Mr. Kronenwetter (Area Coach) was the first, and there was no follow up to my email below… so again, I submit this to you… hoping to get some answers that aren’t a cut-n’-paste standard from reply.  If you, as a Region Coach, are unsure… perhaps you could provide me with contact information for someone that deals with the areas below?

Wonder if I’ll get something this time?  I wonder how personally this can be handled when the standard response is a form letter reply?  This is starting to get amusing.  I’m going to have to get some other Pizza Hut or Yum! brands employee email addresses.  I’ve sent to some that I’ve found over the internet, all to no avail.

Share this:

  • Click to share on X (Opens in new window) X
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on Tumblr (Opens in new window) Tumblr
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on Reddit (Opens in new window) Reddit
  • Click to share on Telegram (Opens in new window) Telegram
  • Click to print (Opens in new window) Print
  • Click to share on WhatsApp (Opens in new window) WhatsApp
Like Loading...

Connect

  • Twitter
  • Tumblr

Hit me up on Social Media:

  • Facebook
  • Instagram
  • X
  • YouTube
  • Google
  • Yelp
  • Threads
  • Bluesky
  • TikTok
  • X

Search W(aL)D Here!

Recent Posts…

  • Crafty-Kraft Creamy Baked Mac n’ Cheese December 13, 2025
  • That one time one of my mazes was in the Fat Wreck Chords ‘Zine/Catalog… November 22, 2025
  • Culinary Anarchy | You don’t have to parboil the lasagna noodles! November 16, 2025
  • 🏴‍☠️ Curses, Cutlasses, and Cauldrons | Joel Fatal, Local Troublemaker November 15, 2025
  • Shameless Plug: Get a Turkey Maze T-shirt! 🦃✍️ November 2, 2025
  • Mushroom Meatloaf Mayhem October 26, 2025
  • Italian …Subwich? Submursible? October 25, 2025
  • Spiderweb Maze 🕷️🕸️🪰 October 24, 2025
  • Haunted House & Graveyard Mazes October 15, 2025
  • Who gets better monster songs? October 10, 2025

Enter your email address to subscribe to this blog and receive possibly annoying notifications of new posts by email.

Join 477 other subscribers

Categories…

Tweet Me:

My Tweets

Recent Comments…

AiXeLsyD13's avatarAiXeLsyD13 on That one time one of my mazes…
Unknown's avatarCulinary Anarchy | Y… on Join the Meatball Club
Unknown's avatarCulinary Anarchy | Y… on The Meatball Club
Unknown's avatarCulinary Anarchy | Y… on Chili (AiXeLsyD13 Style) …
Unknown's avatarCulinary Anarchy | Y… on Non-Italian Wedding Soup …
Unknown's avatar🏴‍☠️ Curses, Cutlass… on You Can See Yourself Out: A Co…
Unknown's avatar🏴‍☠️ Curses, Cutlass… on Check out these books! (Not…
AiXeLsyD13's avatarAiXeLsyD13 on Take me to your leader. 👽…
Unknown's avatarShameless Plug: Get… on Nostalgia & Stuffing
Unknown's avatarShameless Plug: Get… on Thanksgiving Sliders!

Are these the droids you’re looking for?

  • A-Maze Mug
  • About
  • Birdfy
  • Contact
  • Maze Books!
  • Maze Merch!
  • Threads

Goofy Tag Cloud…

@AiXeLsyD13 AiXeLsyD AiXeLsyD13 Allergies Allergy Amazon Anaphylaxis art Batman Blog Cheese Chicken Cooking customer service death-fish Deathfish dinner Dormont drawing Email Ernie & the Berts Ernie and the Berts FAAN facebook Food food allergies Food Allergy fun funny game Games Giant Eagle google Green guitar guitars Health Help humor Instagram Letter Maze Mazes McDonald's metal Misfits Music oven PA Pennsylvania pepper Pgh photo Photos Pittsburgh punk punk rock puzzle puzzles Recipe rock sauce Shellfish Social Media Star Wars TV twitter United States video W(aL)D WordPress World (and Lunar) Domination world.and.lunar.domination@gmail.com YouTube 🎸

Category Cloud:

-?- Allergies artwork Consumer Advocacy Dad Stuff Family Stuff Fast Food Fail Food Funny Stuff Good Websites Goofy News Guitars I Need Your Feedback Inspiration Letters Life Mazes Movies & TV Other Blogs Pittsburgh Political Rants in my pants Recipes Reviews Social Media Star Wars Stuff from the Internet W(aL)D Your Band \m/

Blog Stats

  • 581,147 hits
  • Subscribe Subscribed
    • World (and Lunar) Domination
    • Join 114 other subscribers
    • Already have a WordPress.com account? Log in now.
    • World (and Lunar) Domination
    • Subscribe Subscribed
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
%d