Tag Archives: discontinued

Will Teriyaki Tenacity Lead to Teriyaki Triumph?

Posted on by Standard 1

This morning, I was emboldened by a comment on an old blog post where I drew a maze and sent it to Conagra to accuse them of lying to the people about discontinuing their delicious Teriyaki sauce in favor of pushing a gross one filled with seeds.

Commenter Cory told me that there is a Change.org petition to bring it back. My most-likely delusional headcanon is that I definitely got Totino’s to change their microwave instructions. So, of course, we will push this forward so I can restore my Teriyaki stuff to its former glory. Here, we double-down on things that really have no consequence or significance. This is World (and Lunar) Domination.

The closest thing I have found is the Essential Everyday brand that I got from Shop ‘n Save, and there are always rumors of them closing and becoming yet another Giant Eagle.

If you’re also a fan of inconsequential chaos and delicious Teriyaki, please follow the saga, and sign the petition!

Others have awakened:

Also, try to solve the maze, and post in the comments or post it & tag me (& Conagra) on social media!

Conagra Ruins Christmas.

Posted on by Standard 1

Well, the tweets from before were apparently incorrect. The La Choy teriyaki variety that I liked has been discontinued. I emailed Conagra via webform and found a bunch of names and tried to garner email addresses online, which worked on at least 2 counts. I also got some replies from various grocery stores.

No one tried the maze though. You read my email, right?

Here are my replies from Conagra:

From: Conagra Consumer Care consumer.care@conagra.com
Date: Tue, Dec 19, 2023 at 1:03 PM
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]
To: [me]

Hello Eric,

Thank you so much for taking the time to reach out to us regarding the La Choy Teriyaki Sauce. There was obvious passion in your correspondence, both for the former product you preferred and for the current product that does not meet your expectations. We’d like to offer some background and what we hope is a worthy alternative.

Previously we produced both the La Choy Teriyaki Marinade and Sauce that you enjoyed, and the La Choy Teriyaki Sauce and Marinade. With two similar sauces available, earlier this year we discontinued production of the La Choy Teriyaki Marinade and Sauce. We work with grocery stores and other retail partners to optimize our product assortment. Through these conversations, we often need to make decisions about discontinuing products. These are difficult decisions, as we know a discontinued product can be a disappointment to consumers.

We appreciate your candid feedback on the current La Choy Teriyaki Sauce and Marinade. This feedback was shared with our brand team and will go to our internal culinary team as well. Every piece of consumer input is valuable to us.

Within the Conagra Brands portfolio, we also offer PF Chang’s Home Menu, and we hope their Teriyaki Sauce is one that you’ll enjoy. PF Chang’s Home Menu is inspired by the tastes and high-quality ingredients of PF Chang’s bistros. The Teriyaki Sauce is part of a collection of sauces we introduced a few years ago, and if you’re interested in trying it, we’d be happy to send you a few bottles. If this would be ok, please reply to this email with your complete mailing address, and if applicable, please include the Unit or Apt. #.

Thank you again for your loyalty to the La Choy brand and the time you spent providing us feedback. Both are appreciated.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com
Conagra Brands * Chicago, IL 60654


From: Conagra Consumer Care [consumer.care@conagra.com]
Sent: 12/11/2023, 1:43 PM
To: [me]
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]

Hello Eric,

Thank you for reaching out to Ms. Schaefer’s office to let us know you were a fan of our LA CHOY TERIYAKI MARINADE AND SAUCE.

From time to time we reformulate our product recipes, this also includes how consumer preferences change over time. Unfortunately, it’s no longer available but we’ll make sure to share your comments regarding your request to bring back the older formulation with appropriate personnel.

If you have any further questions, please don’t hesitate to contact our supervisors at 1-800-722-1344, between the hours of 9:00 A.M. and 4:00 P.M. CST, Monday through Thursday, and between the hours of 9:00 A.M. and 1:00 P.M. CST, on Fridays. Please give reference number 06631637 to the supervisor who answers your phone call. If a supervisor isn’t available, please leave a voicemail with your name and reference number. A supervisor should return your call within 48 business hours.

Thanks again for taking the time to share your feedback.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com

Conagra Brands * Chicago, IL 60654

They really don’t get that I am never calling them. This is why I write goofy emails.

And updates via X:

I no tpe suh gewd.

And the only good responses from a grocery store…

From: Guest Relations guest.relations@target.com
Date: Mon, Dec 11, 2023 at 4:12 PM
Subject: Your Inquiry to Target.com Executive Offices
To: [me]

Hello Eric,

Thank you for contacting Target about your experience. I received a copy of your email from our executive offices along with a request to reach out.

Thanks for asking about this “La Choy Teriyaki Sauce and Marinade” we understand you are interested to know if we carry or plan on carrying this. I do apologize, but we do not have this item available in our assortment and at this time we do not have any additional information to share regarding future availability. To view the wide variety of other Teriyaki sauces we do carry please click here.

We appreciate you reaching out and sharing interest with this item. I’ll be sure to share your comments with our buyers.

Sincerely,

Mercedes

Target Guest Relations

Executive Contact Team
http://www.target.com

From: Melissa (Fresh Thyme) support@freshthyme.zendesk.com
Date: Sat, Dec 9, 2023 at 10:50 AM
Subject: [Fresh Thyme] Re: La Choy Teriyaki Sauce & Marinade
To: [me]

Your request (26880) has been updated. To add additional comments, reply to this email.

Melissa (Fresh Thyme)

Dec 9, 2023, 9:50 AM CST

Dear Eric,

Thanks for reaching out! The products available at our stores may differ by location. To find out if your local store carries (product name), you may visit our website http://www.freshthyme.com and search for any of your desired products.

I will forward this to the Store Director for the Bridgeville, PA store location for you as well.

Thank you for being a Fresh Thyme customer!
Melissa
Fresh Thyme Customer Care

Nothing from Giant Eagle, Walmart, or Shop’n Save.

You should try to solve the maze, & then post it & tag me on social media. I’m @AiXeLsyD on pretty much everything.

Or, you could buy my book or some merch.

Conagra Brands @ConagraBrands · Nov 20 Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you. ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Dec 18 So, I recently received an email from Comagra saying that the good version is no longer available. Who is right, them or you? Conagra Brands @ConagraBrands · Dec 19 Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product.

Seriously, what happened in a month?

ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Nov 19 And... I no longer see it on the #LaChoy website product page: https://lachoy.com/asian-cooking-products/asian-inspired-sauces Please, tell me that you DID NOT DISCONTINUE this absolutely infallible nectar of the gods? Conagra Brands @ConagraBrands · Nov 20 Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you. ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Dec 18 So, I recently received an email from Comagra saying that the good version is no longer available. Who is right, them or you? Conagra Brands @ConagraBrands · Dec 19 Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product. ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸 @AiXeLsyD13 · Dec 19 Thank you for the reply. I may have a memorial service for the best Teriyaki sauce ever. Perhaps I could buy the recipe from you? Did anyone at least try the maze? Conagra Brands @ConagraBrands Thank you for replying. We're unable to provide the recipe as it is proprietary but appreciate your interest in our products. Thank you again for taking the time message and enjoy your week.

La Choy Teriyaki Terror

Posted on by Standard 7

Foe several years now, I have had an increasing number of issues trying to procure my favorite teriyaki sauce. You know how it is, you find something you like, then it is gone! I have blogged about this before, but the situation is getting much more desperate as time goes by. I have written many goofy emails and letters. I have received swag from Pepto, Turner’s, & Radio Shack. I have drawn mazes and send them to call attention to supply chain issues with potatoes and cocktail rye bread. I surely am single-handedly responsible for the return of Bronco Berry Sauce, right? So, I have to try with my La Choy Teriyaki Marinade & Sauce.

I like to use it to make this Teriyaki stuff. Other brands DO NOT COMPARE. It scares me that it is no longer listed on the La Choy product page.

I drafted up this letter and maze:

Hello Friends,

I write to you today to invite you on a journey with me. The journey is the quest for the most absolute perfect Teriyaki sauce. You may find yourself wondering if it exists. I can assure you, it does… or at least it did. Over the past few years it has been increasingly difficult to find. You’re surely wondering by now, to which magical elixir I am referring? It is confusing, but I will try to explain: The original La Choy Teriyaki Marinade & Sauce is wondrous perfection, yet the La Choy Teriyaki Stir Fry Sauce & Marinade is devastatingly abhorrent.

I know that “teriyaki” may refer to a style, much like “barbecue” can denote many kinds of sauces, but it ought to be a crime to label these two sauces with the same descriptor. “Ketchup” came to describe the sugary tomato-based condiment we all know today, even though at one point it could have referred to many different things including a sauce with fermented fish.

I have seen the words on the label move around in various orders, so I’m not 100% sure exactly what to call the sauce, or how to differentiate it by descriptor… but I can tell you that the darker sauce in the bottle with the same shape as your soy sauce is fantastic, and the other stuff in the salad-dressing style bottle with seeds floating in it is terrible.

Over the years, I have written to my local grocery store, and they said the distributor discontinued it. I had one local store that carried it, and they have replaced its spot on the shelf with a similar yet inferior brand that we would have called generic in my youth. I have reached out to Conagra on social media, and was told to use the product locator. The product locator shows that no one around here sells that sauce, and seems to indicate it is not available online.

The La Choy website that lists all of the sauces does not show the good style sauce, but only the gross style. Is this an indication that you no longer manufacture the good stuff? Google searches lead to one gallon jugs or full cases. I only need a few bottles at a time. Looking closer, it shows as “out of stock” on some sites. Are you having supply chain issues? Is it being phased out? Is it available only regionally outside of my region?

I am writing to implore you to get me some answers other than the stock “Yes, we still make it. Please use our product locator.” I would like some real concrete answers. I also plan to write to all of my local grocery chains.

Please enjoy the attached maze, to help you as you contemplate a suggested resolution to my quest. Are you able to let me know the names of any of the distributors or local/national grocery chains where I can reach out to request your product, or even independent stores? I am in Bridgeville, PA, USA… just south of Pittsburgh.

I would love email addresses, or even snail mail. I am not a fan of these constraining contact forms.

I look forward to your reply, and thank you for the many tasty dinners that I have enjoyed thanks to your delicious sauce. I won’t even ask for an apology for the terribleness of the other sauce, even though you really should apologize for it.

I thank you for your time and attention, may you have a joyous and cheerful holiday season this year!

Your Hangry Fan,
-Eric
aixelsyd13(at)gmail.com

A maze, with the object to help a cartoon AiXeLsyD13 find his preferred Le Choy Teriyaki sauce.
Help me on my quest!

I sent that to Conagra’s contact form, well, what would fit, but was able to attach the maze. I also sent it through Facebook and Instagram messages, and tried to reach out via Twitter (again).

I used a google search to find their CEO’s name and their supposed email syntax, and sent the message to several variations of his address. None have bounced back yet, but I doubt they will all go through. I did also email their media relations and investor questions email which I found in a press release.

What’s my next move? Snail mail? Other executives? Board Members? I plan to email local food chains & maybe even smaller grocers. How do I find their distributors? Should I snail mail these out?

I feel like I have been getting the run-around on this for years:

Teriyaki Stuff

Posted on by Standard 2

I absolutely love the flavors in Asian food, but because of my shellfish allergy, I rarely dine at those types of restaurants because of ingredients like oyster sauce or brine shrimp as seasoning and cross contamination. I even had friends that once ordered “vegetarian” egg rolls that contained crab meat. I think it was a perfect storm of a language issue and a culture issue.

I posted this photo of a dish we make often on social media, and was asked for the recipe. I figured I would share it here too! It’s more of a method maybe than an exact recipe. My wife usually makes it with chicken instead of beef and without the chick peas.

  1. Made 4 cups  of instant rice according to the box, instead of salt in the water I used 1 teaspoon of beef bullion, set aside.
  2. Sear the steaks on high on a flat pan that can go into the oven – coat w/ EVOO, salt & pepper… about 2 minutes a side.
  3. Place a pat of butter on each steak, place in oven at 400° for about 10 minutes.
  4. Cook the chick peas in a bit of EVOO, maybe medium-high heat.  You need to keep an eye on them as they can “pop.”
  5. Add the Teriyaki sauce to the pan and let it cook, maybe take it down to medium.  I keep stirring & scraping the bottom of the pan.
  6. Get the water boiling for under a steamer basket.  I usually add onion powder and garlic powder.
  7. Take out the steaks and let them rest on a cutting board.
  8. Steam the vegetables above the boiling water once it starts to go… I usually wait for them to turn a bright color then turn it off as I like them still to be a bit crunchy.  Carrots on bottom, broccoli in the middle, peppers on top seems to make the cook the most evenly.
  9. Cut the steaks into strips, I try to go on an angle so they’re nice & tender.
  10. Add the steak to the chick peas & Teriyaki… don’t overcook the steak.  It should still be a little pink in the middle when you add it.
  11. Fluff the rice.
  12. I use garlic powder, onion powder, season all, Mrs. Dash, salt, & pepper throughout on everything.
  13. Plate the rice, veggies, beef/chickpeas/sauce and enjoy!

It all sounds much more complicated than it is.  You can cook he steaks on a countertop grill or cut them into strips & cook in the pan… but I tend to overcook them that way. You could, of course, also use the marinade as an actual marinade.

You could just boil the veggies too, but I feel like that takes out all the flavor and turns them to mush.  Roasting them in the oven may be delicious too, but would take a bit longer… this would be good for the chickpeas too.

If I had a wok, I’d get brave and try it all like a stir-fry. Maybe like the “white people tacos” meme, this is my version of Asian food.

I’d be interested to see what other people think if you try it out. I’d like if you shared your meals like this in the comments, so I have more stuff to try.

I am stuck on this type of La Choy Teriyaki sauce & marinade. The flavor is perfect. The “stir fry sauce” has sesame seeds in it, & I’m not a fan of the texture and hate to tempt fate with diverticulitis issues. The other ones are just OK. What’s your favorite type? Have you ever made your own?

According to Wikipedia, it seems like Teriyaki is similar to Barbecue as it seems to refer to a style of cooking as well as the sauce. Maybe I am wildly misusing the term? I just like the sauce. A lot.

It has been increasingly difficult to find. I have tweeted (𝕏eeted?) Conagra and I think they are stalling. I’m going to have to have a maze-fueled letter & email wiring campaign. I was told the sauce was discontinued by a local distributor to Giant Eagle in 2009, but have definitely found it since then. The current La Choy website doesn’t list it as a product, but the Internet Wayback Machine has it.



Pepperidge Farm Adventure Maze

Posted on by Standard 4

So, right before new years, I went on adventure looking for mini cocktail rye breads from Pepperidge Farm. They used to make one called Jewish Rye, and Pumpernickel.

The Jewish Rye was cool because it contained ground caraway seeds instead of the standard whole caraway seeds. I have had bouts with Diverticulitis, so I try to stay hydrated & avoid tiny sharp seeds. Caraway absolutely ruins sauerkraut, but it is good in rye bread.

Pumpernickel is cool because it essentially is named for the devil’s farts… and if that’s not cool, I don’t know what is. This is also code in my household for “I am always right.” I told my wife the name origin behind it, she said there was no way, Googled it… and, like I said… I am always right.

I know that the other manufacturer, S. Rosen, make cocktail-sized rye and pumpernickel bread… but the rye is not seedless. Apparently Hanky Panky means something entirely different in some parts of Ohio.

My wife likes to make this stuff for New Year’s that’s like swiss cheese, lemon-pepper, and mayo on the cocktail-sized Jewish Rye then toasted in the oven. It’s delicious. I like to make little mini open faced Reubens. The pumpernickel would be an acceptable alternative if I absolutely can’t find the seedless rye.

Because I’m weird and can’t leave anything alone, we have this…

I, of course, posted it on Twitter, Instagram, & Facebook. I tagged Pepperidge Farm & Pepperidge Farm Cares. To their credit, they did reply:

I did tag all the stores that I could in the photo on Instagram and Facebook, but none of them have taken the bait.

I had to turn it up a notch, to which they did not reply:

Hello, I was wondering if anyone had time to try and complete my maze while considering bringing back cocktail-sized Jewish Rye. The ground caraway was awesome, because it isn't a potential diverticulitis disaster like whole seeds are. My wife wpuld [sic] use it to make this delicious lemon pepper cheese appetizer, and I like to make tiny Reuben sandwiches and pretend I am a reformed King King that no longer has to eat people sacrificed to me on Skull Island. The mini pumpernickel is cool just because of the etymology. I mean? It has to be the most metal bread out there. How can you discontinue such wonderful things?

All of that just says:

Hello,

I was wondering if anyone had time to try and complete my maze while considering bringing back cocktail-sized Jewish Rye.

The ground caraway was awesome, because it isn’t a potential diverticulitis disaster like whole seeds are.

My wife wpuld [sic] use it to make this delicious lemon pepper cheese appetizer, and I like to make tiny Reuben sandwiches and pretend I am a reformed King King that no longer has to eat people sacrificed to me on Skull Island.

The mini pumpernickel is cool just because of the etymology. I mean? It has to be the most metal bread out there. 🤘

How can you discontinue such wonderful things?

Also, AI generated art seems to be the cool thing these days, so I tried to make this on a few different ones to go along with the blog post:

King Kong feasting upon a stack of tiny Reuben sandwiches on tiny bread. There is a stack of sandwiches in the background resembling the Empire State Building. it is evening with a full moon in the clear sky. King Kong has a highly detailed face where you can clearly see his expression of pure satisfaction.

I may have to buy a gorilla suit and make some tiny Reubens with the S. Rosen bread… and convince the wife or kids to take my photo.

Or, I may have to make a maze for S. Rosen, featuring a caraway seed that must make the journey through my guys without getting stuck, causing inflammation & a possible infection. Or maybe it has to make its way through a grinder before beign added to the dough & baked?

I doubt than anyone at Pepperidge Farm or Pepperidge Farm Cares is going to complete my maze. But, if they do, you can thank me later.

As far as discussion here, which I always ask for yet rarely get in the comments, let me know what you do with mini cocktail rye or pumpernickel bread.

Also… Ler’s discuss Reubens. Russian or Thousand Island? Regular rye or marbled? Do you add anything like bacon or swap out corned beef for Pastrami? Do you ever use Havarti instead of Swiss? Grilled in a pan, or on a panini press? I should blog about Reubens. Mmm. I’m hungry.

Also, please, please, complete the maze! Send me the results, post & tag me!

The most important takeaway is that if I tell you something, I am always right. Pumpernickel.