Tag Archives: Eagle

The Down & Dirty on the Galveston B.B. Stone.

Posted on by Standard Reply

You know I have a collection of weird guitars. I know I have a blog. Sometimes I blog about my weird guitars.

I’ve written about my Galveston B.B. Stone before, and again more recently, but really I’ve only ever nailed down the whole saga of the Eagle brand… Not the origin of this specific model. (Check the comments on those posts too, people have reached out!) So I went back to the well and reached out to Örjan Jacobsson & Jerker Antoni again, hoping to finally close out the top trilogy of my wild axes.

Dewey Decibel FlipOut: A vintage-style sunburst electric guitar featuring an inverted S-style body shape, a white multi-pickup guard equipped with three single-coil pickups, a standard tremolo bridge, control knobs clustered on the lower horn, and a maple neck with a dark fretboard and distinctive headstock shape. Indy Custom FlyCaster: A bright yellow electric guitar with a custom modified shape combining T-style elements and sharp V-style bottom points, featuring a solid yellow finish, a black pickguard, two single-coil pickups, a standard bridge, and a matching yellow maple neck and fretboard with a pointed headstock. Galveston B.B. Stone: A honey-burst, flamed-top electric guitar boasting an aggressive, angular dual-cutaway body shape, a bound fretboard with large block inlays, dual black humbucker pickups, a Tune-o-matic style bridge with a stopbar tailpiece, control knobs placed along the lower right edge, and a dark headstock bearing the Galveston logo.

🎶

I’ve already gotten some nice seriously in-depth info about the process of creation from the makers of the Dewey Decibel FlipOut and the Indy Custom FlyCaster. I even drew the FlyCaster into one of the maze designs available in my second book and on merch, like this shirt.

I needed to get to the bottom of the impetus of the B.B. Stone once and for all.

I consider these three my twisted trio. I’ll reach for one of these or my New York Pro Star Gazer before anything else, typically.

I reached out to Örjan & Jerker once again to try and get the inspiration behind the square guitar shape.

Örjan’s reply was short & sweet:

Contact my partner [______]@gmail.com. He was the designer of that model.

Hälsningar Örjan Jacobsson

Which, fair enough, tracks with everything he’s told me before.

Galveston B.B. Stone (Horizontal View): A horizontal studio product shot of the honey-burst, flamed-top electric guitar, featuring its distinctive angular dual-cutaway body layout, dual black humbucker pickups, Tune-o-matic style bridge with stopbar tailpiece, bound fretboard with large white block inlays, and the black headstock with the Galveston logo set against a clean black background.

Jerker sent over a chunk of his memoir, A Music Dealer’s Confessions, written in 2020, and it rules. Here’s the part that pertains to the B.B. Stone, straight from the source:

Eagle Instruments

JAM had the agency for very good sound cards from Korea in the late 90s. And when JAM was no longer allowed to buy Gibson and Epiphone from Luthman due to pressure from, among others, Estrad and others, Örjan and I started a new guitar brand, Eagle Instruments. I found a nice eagle online and fixed the logo that would be on the head and we also designed the shape of the head itself. The eagle I stole was actually a variant of Iraq’s state emblem. Haha!

During the Musikmesse in Frankfurt, Nysse and I got in touch with a very good guitar manufacturer in Korea called Unsung… We visited Unsung’s factory, which was located in Inchon, a port city not far from Seoul. The guy who was the sales manager, we became very good friends with during the Musikmesse in Frankfurt. He had a strange Korean name that I tried to translate because all Chinese and Korean names seem to mean something. He explained that it meant big brave stone. So when we were brainstorming and trying to put it together in English, it became Big Brave Stone. I ended up thinking that he should change his name so that he wouldn’t have that typical Korean name on his business cards that no one remembered anyway. I suggested the name B.B. Stone, and that’s what it was. He still calls himself that — several years after he left Unsung and started his own company, which of course is also called B.B. Stone.

Jerker Antoni

So there’s your answer on the name, at least. Not a bluesman. Not a nickname for the shape. A Korean sales manager Jerker basically rebranded on the spot at a trade show.

There’s a lot more in what he sent, including warehouses full of unpaid-for Epiphone stock because Gibson stiffed the factory, a bass player named Hazze Wazeen who used to end shows by launching his bass into the air, decibel police getting talked into letting the volume slide, a Sam Ash rep getting told off mid-pitch by Hazze himself. It’s a fun read and super inside-baseball to the industry.

I asked Jerker point blank: What was the inspiration for the B.B. Stone’s shape design, the squared-off body with the deep double-sharp cutaways? Buddy Guy meets Van Halen? This is the one that started my whole weird-guitar obsession… I need to know. Right?

His answer:

I dont really remember – just wanted it to stick out! Like my Penis guitar!

Jerker Antoni
Graphic illustration of a light pink, heart-shaped ukulele centered against a solid grey background. The instrument features a brown fretboard, four tuning pegs, and a round soundhole. The text at the bottom reads "EAGLE PRICK-U-LELE" and "Designed by Jerker Antoni" runs vertically along the right edge.

There it is, the whole story.

This is a guy whose first wild design was built as a novelty prop for Swedish rock legend Magnus Uggla’s live show. (See the video below.)

He also sent me pics of a coinpurse-bodied Eagle Prick-U-Lele, the Violele, and an Eagle Metal Vee. Talking all that in, I guess “I just wanted it to stick out” is the genuine answer. It’s bruh’s entire design philosophy in one sentence. It certainly grabbed my attention!

I didn’t get the deep origin story I went digging for, but I think I got something absolutely honest. It’s proof that the guy behind one of my favorite weird guitars genuinely does not design anything that isn’t weird. How can I not have mad respect for that?

Check out Jerker’s site at www.jerkerantoni.se and peep the memoir if you can read Swedish!

Eagle Metal Vee Specification Sheet: A product catalog page for the "Eagle Metal Vee" guitar, featuring a black-and-white illustration of the black Flying V-style electric guitar on the right, alongside the Eagle Instruments logo, model name, and a comprehensive list of technical specifications and features on the left. Eagle Metal Vee Solid Mahogany Vee Body with single cutaway for better balance than original Contour Back New double arrow head, black with white binding V shape chrome stringholder Strings thru body Tune-o-matic type bridge 2 All Chrome Humbuckers 1 All Chrome single coil 5-way switch, chrome knob Black finish, white binding Maple neck Maple fretboard Double line markers in black pearl (not just painted like on JJ Stage Blade) Grover type tuners Tone and Volume controls Chrome vintage Tele knobs Chrome hardware Also Blues Vee model: All mahogany body, flame maple top Brown sunburst with vintage white binding Finish like B.B. Stone model 2 zebra humbuckers, no single coil 3-way switch Top of headstock brown sunburst flame maple Rosewood fretboard, double pearl markers

🎸

A newspaper clipping in Swedish with the headline "Jam klarar e-handel med enkla medel," featuring a photo of Jerker Antoni holding an electric guitar inside the Jam music store, surrounded by guitars on the wall. Here is a translation of the main article text and key elements from the Swedish newspaper clipping: Main Headline Jam handles e-commerce with simple means Section Header: E-COMMERCE Music store Jam generates more than half of its sales on the web. Jerker Antoni, who pulls the strings, believes the secret to their success is investing in simple solutions and providing plenty of information about the products. Body Text Jam in Stockholm was early out with a website in the spring of 1997. In 1998, web sales really took off. Since then, Jerker Antoni—who is a co-owner and responsible for web operations—has continued to develop solutions based on normal HTML pages and manual order handling. – Some of our competitors have fancy database-driven e-commerce solutions, but you won't find as much information on their websites as on ours, says Jerker Antoni. – We photograph most of the items we sell, rather than using manufacturer pictures, so the customer knows what we are selling. I spend between one and two hours a day updating the website, says Jerker Antoni. Mail and Order Unlike some other e-commerce sites that integrate their website with a back-end system, shopping with Jam involves sending an email and reserving the item. If the item is available, Jam sends a reply email, and the customer sends advance payment. When Jam's staff receives payment, they ship the goods at no extra shipping cost. For regular customers, goods are sometimes sent as regular mail-order sales. – Our motto is that we are scared of anything that makes us lose personal contact. Honestly, our system solves parts of the integration between different systems as a problem. We sell everything relative to value that costs relatively a lot of manual work, says Jerker Antoni. Belief in the Future Jerker Antoni is an old IT profile with a past in several pioneering computer initiatives, including Partille Megabyte and Svenska PC-fabriken. He thinks that the computer industry has been slow to transition to e-commerce, which is becoming more computerized. He notes that the computer industry is open and competition is tougher there than in the music industry. He definitely believes that the web will become even more important when it comes to selling musical instruments and that this will drive structural change. – We already source parts of our manufacturing directly from abroad, without going through wholesalers, which makes it possible for us to lower prices. Thanks to our web-based network, we can reach our products to the entire country, which would otherwise require two distributions in Sweden, says Lars Danielsson. Box: Jam Jam: Music store in Stockholm selling musical instruments and other music equipment. Turnover: Roughly 15 million Swedish kronor. Web sales: Roughly 8 million Swedish kronor. Website: www.jam.se
Jerker Antoni and Colleague with Violin-Shaped Ukulele: A candid photo of two men smiling together indoors, with the man on the right—Jerker Antoni—wearing a striped button-down shirt and holding a small, brown violin-shaped instrument or ukulele, with a conference badge hanging from a lanyard.

Oh yeah, can you guess which guitar he designed here?

Also check out the Jam store and Orjan’s site: https://www.oscarguitars.se/en/ (& Facebook Group)

I wonder what Jerker & Örjan would think about the Shitar and the Bat Logo Guitar? I bet they would love to have their rigs rated & roasted.

Do you have a B.B. Stone? How about any other Eagle or Galveston instruments? Hit me up in the comments about how you found yours!

The Galveston B.B. Stone

Posted on by Standard 1

OK, so I already blogged about this one. You gotta peep the comments there, one from Orjan Jacobsson is very enlightening! I gave up SquareGuitar.com a log time ago, so all those links are broken, but as of now it still lives via the Wayback Machine.

I wanted to grab some of the info I gathered from there to drop here to go along with my Dewey Decibel FlipOut and Indy Custom FlyCaster posts, hell even the custom Russ Lorenz Shitar. Sorry if most of these links below are just broken or no longer exist. I like weird guitars and obsolete websites, I guess.

A composite photo showing different angles of a uniquely shaped, rectangular-bodied Galveston electric guitar with a sunburst flamed-maple top. The left panel shows the full instrument hanging, the top-right panel shows a close-up of the body and dual humbucker pickups, and the bottom-right panel shows a close-up of the black headstock with the Galveston logo.

The short of where it stands as I understand it now:

Jerker Antony & Orjan Jacobsson designed the guitar, had it manufactured at Un-Sung in Korea, sold it under the Eagle brand in Sweden/Scandinavia and in the U.S.A. under the Galveston brand… Maybe Brownsville too? I still don’t know anything about Galveston, or really Un-Sung. B.B. Stone was a nickname for a salesman, and he was not a player who got a signature. I can assume this was inspired by Bo Diddley’s square guitar meeting 80s flash? Maybe? I should reach back out to these guys and see if I can get some updated information. It seems there are 24 worldwide, and 12 made it here to the US? There there is an orange/butterscotch option and a black/ash one. The names Dae-yong Suk & Chess Lim have come up in searches too.

I’d love to find the owners of the rest of them out there in the wild. Please, share your stories and photos in the comments!

An image comparing two guitar headstocks side-by-side against a wooden background. The left panel shows a black Galveston headstock with strings, and the right panel shows a natural-wood Eagle headstock with a cutout center and three tuning pegs on each side. Blue text at the bottom reads: "The headstock is the main difference between the Galveston B.B. Stone model & Eagle B.B. Stone model."

The original synopsis from me (via SquareGuitar.com):

My band was playing show at the American Music Café, a venue in Murrysville Pennsylvania with an attached music store. The venue & music store would be described by many locals as a “shady” business place. We played there a lot because it was easy to book shows, & a lot of our fans & friends all seemed to gravitate to the place because of the growing (at the time) void of live all-ages music venues. Every once in a while a cool or strange guitar went through the store among the usual myriad of second-rate knock-offs. On Saturday December 23rd, 2000… I saw the “square guitar”, and bought it that day. I actually ended up trading in a Cimar by Ibanez Strat clone guitar that I had purchased earlier in the week in trade for it.

Trying to find out anything about the guitar manufacturers that use the Galveston brand can prove to be difficult. The best I can gather is that they’re made in a factory somewhere in Korea.

The model name is not listed anywhere on my guitar, & I didn’t know what it was until I came across a black & white photo on some discount guitar store’s website. I noticed that he headstock is quite different from my guitar though, and there was no visible name on the headstock of the pictured guitar, but I’m getting closer.

  • The first piece of useful information about the Galveston B.B. Stone that I came across was a review found at Harmony Central. Check it out here. – I don’t know if I agree with this guys ratings 100%, but he seems to have a lead on Galveston, Silverstar, and Un-Sung Musical Insruments… and what he’s equating it to as far as existing models. I haven’t been able to find anything out about Silverstar or Un-Sung Musical Instruments either, but if you have any information on any of the aforementioned companies, please let me know.
  • Through my searching, I did find two useful sites: Eagle Instruments & B.B. Stone & Son Musical Instruments. Eagle instruments apparently makes the exact same B.B. Stone Signature model, & they’re actually the originator. They give these Specifications.
  • From that website, I was able to discover & e-mail the actual designer of the guitar, Jerker Antoni. This is my correspondence with him, we were sightly confusing each other at the beginning. Maybe it has to do with the language barrier?
  • I sent the same e-mail to B.B. Stone himself, and got a little less of a reply. I think there was a slightly stonger language barrier here.
  • I can only see one major difference between the Galveston & Eagle models, the headstock. Also, the Eagle models appear to have the words “B.B. Stone” on them.
  • Know anything about this guitar? Where did you find it? Remember the day you bought it? Please share it with us!

My Emails from Jerker Antony:

—–Original Message—–
From: Jerker Antoni
To: ERiC AiXeLsyD
Sent: 7/8/2004 11:54 AM
Subject: SV: Mail från hemsidan (Galveston B.B. Stone?)

OK – now I understand what model it is – it is the B.B. Stone model, not
the Flash B.B. model.
In Scandinavia we used the Eagle head as you can see on attached
picture. We sold just 24 pcs all in all world wide I think.

I designed it (like I told you about the Flash B.B.) – but this model
was designed totally from scratch, and not like the other models with
the B.B. names like Flash B.B. aso.
Still with indonesian mahogany body and canadian hard rock maple neck.
It was never imported by Sam Ash or anybody else from what I know, I
think there are just 8 or 12 pcs in the USA and all imported by
Galveston.
Thanks for the pictures, I might put one up on our hompage later and
link to your homepage if that is OK.
Take care!


—–Ursprungligt meddelande—–
Från: ERiC AiXeLsyD
Skickat: den 7 juli 2004 23:44
Till: ‘Jerker Antoni‘
Kopia: ‘eric@aixelsyd.com‘
Ämne: RE: Mail från hemsidan (Galveston B.B. Stone?)


Wow Jerker,

You don’t know how long I’ve been searching for the origins of my
guitar! Here’s a picture of my collection:


When my band plays out though, people always ask to see the “square
guitar”, ha ha ha. It’s what I use on stage mostly. I love the feel of
the fretboard, and I love the sound. It does have great sustain, &
someday I might replace the pickups with something a little screamier…
but for now, I love what I’ve got. I’m assuming it was made in Korea &
it’s from a small run. It’s next to impossible to find anything out
about the company Galveston, but it looks like I somehow surpassed them
& got right to the source!

I don’t know how I can thank you enough for the explanation, or for the
great guitar design. I will tell you to keep up the great work, & link
you to some photographs of me with the guitar in action:


You’re my hero, dude!


Rock on!
-Eric Carroll a.k.a. ERiC AiXeLsyD – www.aixelsyd.com

—–Original Message—–
From: Jerker Antoni 
Sent: Wednesday, July 07, 2004 2:47 PM
To: ERiC AiXeLsyD
Subject: SV: Mail från hemsidan (Galveston B.B. Stone?)

Dear Eric,
I designed that model. It is a great guitar, light and easy and with
better sustain than most Les Pauls, as the body is from indonesian light
mahogany, and the neck is not from mahogany but from hard rock canadian
maple. Pickups are OK for korean made, but that is easy to change if you
want.
They got so popular here that Gibson sent their lawyers to sue us, they
thought it was a copy of their LP model but they just had the picture,
and they did not see the backside of the instrument with the body shape
going through the neck like an S-curve. So I took a picture of the
backside and they gave that thing up.
We called it Eagla Flash LP as all models I designed with star inlays in
the fretboard were called Flash something, but Gibsons lawyers thought
LP stood for Les Paul so they were still angry.
So we changed the name to Flash B.B. as B.B. Stone was the boss of the
factory that produce them, Un Sung in Inchon, Korea, south of Seoul.
The B.B. Stone name is another story, his korean name was very odd, so I
asked him to interprete it in english, and it meant Big Brave Stone, so
I thought he would be better remembered as B.B. Stone. So he changed his
name and he also put up his own company later on using this name.
We sold a few hundred of this model in Sweden, and also a few hundred in
the USA, some to Sam Ash (they used the Brownsville logo for their own
imports), and some to other importers like the guys with the Galveston
logo.
They all use other headstocks, we had our own Eagle headstock which I
think looks better.
Later on we made other versions of it like the Mezz signature model, the
same instrument but with oil finish for even better sound. The guy Mezz
is a great guitar player and singer, american that lives in Europe.
His father was jazz musician Mezz Mezzrow, who wrote a classic jazz book
in the 50’s.
Take care of the guitar – it is really a great instrument – especially
compared to the Gibson models which I think are great looking junk for
the guys that were not allowed to play with doys when they were young,
so now they compare the looks of the birds maple tops of their Les
Pauls…
Best regards

Jerker

—–Ursprungligt meddelande—–
Från: ERiC AiXeLsyD
Skickat: den 7 juli 2004 20:07
Till: ‘eagle@eagleinstruments.nu‘
Ämne: Mail från hemsidan (Galveston B.B. Stone?)

Hello,

I found your sites at www.bbstone.co.kr & www.eagleinstruments.nu and
I was wondering if you knew anything about the Galvestion B.B. Stone
model guitar? I belive that I own one, only it does not have the B.B.
Stone logo, or the correct headstock… I cannot find any history on
Galveston or the guitar itself. I was wondering if you could possibly
help me out?


Thank you,
-Eric

My Email from B.B. Stone:

—–Original Message—–
From: BB.Stone
To: ERiC AiXeLsyD
Sent: 7/10/2004 11:38 AM
Subject: RE: Galveston B.B. Stone Model Guitar?Dear Eric

I have developed “BB.Stone” guitar before I established my own company.
At that time, Galveston purchased guitars. I am now selling various
kinds of musical instruments and guitar parts. I hope this will help
your questions.


Best Regards.


BB

Insight from Orjan Jacobsson:

Orjan Jacobsson's avatarOrjan Jacobsson

 says:

Edit

Hello I was one of the owners of Eagle Instruments AB Sweden. Jerker Antoni and I Orjan Jacobsson. This guitar was designed by Jerker that´s right. We made about 12-18 pcs of it under our brand Eagle. Since there are too many Eagle branded products out there we could not use that name in other countries than Sweden. Other companies like Galveston bought guitars under their own labels to sell. Some of them through Sam Ash under the brand Brownsville. Made by Un Sung in Inchon Korea.
BB Stone is no blues guy from Korea. He was the salesman at Un Sung. Hes name was something like Dae Young Suk. That did not sound so good Jerker thought. He asked him to translate this korean name into English. He said it means “Big Brave Stone” Hence that: BB Stone. So Jerker named him that. Today he uses this on his buisness card. He has his own Company today and don´t work for Un Sung. Funny story isn´t it?

A wide shot of a guitarist performing live on stage with a wide stance. He is wearing a dark t-shirt, a black beanie, and light-colored jeans, playing the rectangular yellow sunburst electric guitar with a microphone stand in the foreground.
A live action shot of a guitarist wearing a cap and playing the yellow sunburst electric guitar while standing directly behind a large, ornate carved wooden statue of a standing bear that matches his height on stage.
A composite image showing three electric guitars mounted side-by-side on a rustic wooden plank wall. From left to right: A Dewey Decibel FlipOut, a sunburst double-cutaway guitar with a white pickguard, The Indy Custom FlyCaster a bright yellow V-shaped-bottom guitar with a black pickguard and a matching yellow neck, and the yellow sunburst flamed-maple Galveston BB Stone guitar with a rectangular body.

The Square Guitar | My Galveston B.B. Stone

Posted on by Standard 22

The square guitar.  People have gone out of their way to tell me how ugly it is at shows.  People have exclaimed their approval and asked where I got such a crazy instrument.  People have just shaken their heads in wonderment or disapproval, sometimes it’s hard to tell which is which.

Galveston B.B. Stone

ERiC AiXeLsyD's Galveston B.B. Stone

Many years ago now (2000 if the date on the photo below from the day I bought it is accurate), I saw it hanging on the wall in a venue where my old band used to play that also doubled as a music store.  I had to have it.  I don’t know why.  It was just absolutely goofy.  I had certainly never seen another one.  Would I again?  Probably not.  It had to be mine.  I ended up trading in a nice “Cimar by Ibanez” Fat-Strat style guitar that I had recently purchased from Music Go Round in Monroeville just to buy the thing.  I paid $75 for the Fat-Strat, and somehow got $125 off of the price of the square guitar in dealing for it.

Galveston - The day I bought it...

Girl? No, guitar! - 12/23/2000 - The Day I bought the Square guitar.

At first, I didn’t know anything about it other than it was a Galveston and it had a “Made in Korea” sticker on the back.  It took me a while to track down that it was a B.B. Stone model, and that there are only about 8 or 12 of the Galveston brand in the US.  B.B. Stone is apparently a Korean blues artist and guitar-builder, and he designed the guitar with Jerker Antoni of Sweden’s Eagle Instruments.  There are 24 pieces worldwide, the ones around the world are branded with the  groovy Eagle headstock.

I did have to replace the original pickups, as it didn’t quite have enough punch.  My friend and musical gear advisor (most likely to his dismay) Dave suggested & helped install some killer GFS pickups.  Now the sound is a little better, and it gives an aural kick in the ears to match the obvious kick in the eyes.

Dancing E.Sure, there are other square guitars… like Bo Diddley’s iconic square guitar, or the George Barris-designed Dragula by Hallmark.  This one is pretty simple though, and for better or worse, it’s become part of my rock n’ roll identity.

I have come across other owners, almost bought a black one a few years back, but didn’t have any extra cash at the time.  There are a few reviews up at Harmony Central.  I’d love to get a hold of the 23 or so other owners out there and get their thoughts on them.

Aviary Photos

Posted on by Standard Reply

Bethany & I went to the National Aviary on Sunday, & I had the opportunity to photograph some really beautiful colorful birds.  We also walked through the park afterward, and found a squirrel who apparently had aspirations of a career in modeling.

You can check out all the photos at Photobucket as a grid or slide show, or you can see them all here:

Turner Dairy products at Giant Eagle stores?

Posted on by Standard 3

Turner'sGiant Eagle

I’m sure you remember my last post about Turner’s with the pretty picture.  I decided to ask Giant Eagle why all of their stores don’t carry Turner’s products…

From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, February 01, 2010 1:46 PM
Subject: Turner’s Dairy | Charie’s Old Fashioned Buttermilk

Hello Friends at the Big Bird,

I’m writing to you today to request that all of your Giant Eagle and Market District Stores carry products from Turner Dairy Farms, Inc.  I know that some locations do already carry Turner’s products, because I’ve written to them trying to track down some of Charlie’s Old Fashioned Buttermilk… and they clued me in to the Giant Eagle in Brentwood.  I know that the Giant Eagle in Murrysville also carries Turner’s Iced Tea.

I’d love it if the Cochran Road, Bridgeville, and Parkway Center locations had Turner’s buttermilk, chip dip, and tea varieties readily available.  I’d add them to my order virtually every time we shop there… much like I do now with the tea when I find myself in Rite Aid on Banksville Road.

I also find it hard to believe that with the myriad of products and name brands available at the new Market District in Robinson… Turner’s is nowhere to be found!  Have you tried the chip dip?  It’s incredible.  It puts the Kraft and B L brands to shame.

You’ll find in the attached photo all of the Turner’s bounty that my wife & I picked up this weekend while just passing by the Brentwood Giant Eagle.  I can assure you, these products would be on every grocery order if available at the Giant Eagle locations where we typically do most of our shopping.  Not only these products, but the raspberry & lime tea… and just about everything that Turner’s offers!  (Sorry, I don’t do diet drinks.)

Thank you for taking the time to read my email, and I hope that you give Turner’s products serious consideration for inclusion in your fine establishments.

Sincerely,
-Eric
me@my.email.address

And, they responded…

From: “Frey, Brian” Brian.Frey@gianteagle.com
To: “me@my.email.address” me@my.email.address
Sent: Tue, February 2, 2010 10:39:21 AM
Subject: RE: Turner’s Dairy | Charie’s Old Fashioned Buttermilk

Eric,

Thank you for taking the time to write to us regarding Turner Dairy Farms and some of the items that you obviously like as detailed below.

I can understand your frustration related to these items that you feel passionately about not being readily available and convenient to purchase.  However, I must honestly inform you that we don’t have any upcoming plans to carry additional Turner Dairy Farms items at any of our corporately owned Giant Eagle and Market District locations.

We get contacted by customers on a daily/weekly basis requesting us to carry a variety of items from local dairies, and we just cannot support all of these local dairy item requests in our limited dairy cooler space in our stores.  To manage the limited space we have in stores, we try to partner with dairies and vendors that can provide us item programs that accommodate the needs of the majority of our customers.  If we were to carry a representative sample of all the local dairy items that we get contacted about, we would have to eliminate a large portion of our current item mix that a significantly larger customer base demands us to carry and also asks us daily/weekly to expand upon but we cannot as a result of the same limited space challenge.

Sorry I could not give you better news here.  There are a lot of items that I am personally fond of that I have decided to not carry as well due to our limited space and need to satisfy the largest amount of our customers.  In the meantime, some of our independently owned and operated stores such as Brentwood are allowed to carry the Turners Dairy Farms items as you note below.  We allow those owners to have some flexibility in their item mix, and some stores have elected to carry Turners items based on customer demand or geographic proximity to the dairy.

Sincerely,
Brian Frey

Category Buyer
Giant Eagle, Inc.
101 Kappa Drive
Pittsburgh, PA 15238
412.963.2592
Fax: 412.968.1706
E-mail: brian.frey@gianteagle.com

D’oh!  Well, it doesn’t hurt to try, does it?  Apparently Giant Eagle has no intentions of widely carrying Turner’s products, but at least they’re honest about it.  It’s just annoying that I can’t do all of my grocery shopping in one store (or even at one chain), especially with the vicious circle of fuelperks and foodperks and whatever other kind of perks they come up with next.

Interestingly enough, I just sent an email to all those with whom I’ve shared communication with in the past at Giant Eagle, but the “To” address was cut out of the original inline reply… so I have no idea which one actually got through.

I’m assuming they’d have to have an onslaught of messages in order to even consider carrying the Turner’s products.  If you’re so inclined, you can…

Not that many of you are that adamant about the Turner’s brand… but if you are, or you know someone who is… please feel free to direct them here.

Beer Chips, Yuengling Lager Sauce, & La Choy Teriyaki Sauce.

Posted on by Standard 9

Don’t worry, it’s not a recipe.

This is for my wife. Why? Because usually, she hears this rant every time I have to make a trip to the grocery store. Perhaps, in writing it here (and to Giant Eagle), I’ll refrain from telling her my feelings for the 4,397th time.

Submitted today, via contact submission form on the Giant Eagle website:

Hello,

I’d like to request that you carry the following products…

Beer Chips, Yuengling Barbecue Sauce, & La Choy Teriyaki Sauce.

More specifically, I’d like to see them at the Giant Eagle on Cochran Road in Greentree/Mt. Lebanon/Scott Township or whatever the neighborhood is over there.

I drive right by this location on my way home from work, & do the majority of my shopping there.

I first discovered Beer Chips on an end-cap in the Robinson Giant Eagle, and the only other place I’ve seen them is at the Aldi up there… but that place is never reliable as far as expecting a brand name to be there.

Previously, the Cochran Road location did carry Beer Chips in the chip aisle, but I haven’t seen them for weeks. Will they ever return to your tightly packed shelves?

Cochran Road also carried Yuengling Lager Sauce for a short while, but had more of the “hot wing” sauce than the normal stuff, and they hid it on the bottom shelf inches above the floor. How is anyone supposed to find/try the stuff if you do that? I can tell you, it’s excellent, and shouldn’t be relegated to sitting at shoelace level.

Why is the sauce not available at this location any more? If the answer is “it didn’t sell well”, please see my previous references to placement relative to eye level/awareness.

Lastly… we come to the great mystery which is La Choy Teriyaki sauce. I literally go out of my way to get this stuff. As stated previously, I do most of my shopping at the Giant Eagle on Cochran Road. I also find myself occasionally in the Giant Eagle locations in Parkway Center, Bridgeville, or Robinson… or even out in Murrysville, Monroeville, or Squirrel Hill. Call me crazy, but it seems to me that you have a chain-wide ban of La Choy Teriyaki going on. I can never find it it any of your stores. This puzzles me… because you do indeed carry La Choy products… the Soy Sauce and one other sauce which escapes me now… but I NEVER see the Teriyaki sauce in a Giant Eagle.

You may remember that I have written about this before… but I’ve never received an answer… No “we’ll consider carrying that”, no “we’ll get that in our next order to La Choy”, not even a “we don’t carry it because…”

What’s the deal? I feel that if you taste it side by side with the Kikkoman brand, or the Ken’s Steak House Teriyaki Marinade, you’ll have no choice but to agree that it’s clearly the superior product.

Even if not… you sell both Coke & Pepsi, right? Why exclude the La Choy Teriyaki from your fine selection of groceries?

I actually make special trips to the Shop ‘N Save by WAL★MART in Heidelberg or I actually set foot in Kunh’s Market on Banksville Road to get the La Choy Teriyaki Sauce. Have you BEEN to the Kunh’s on Banksville Road? I’ve gotten moldy peppers from that place, as well as ‘turned’ sour cream, …and melted ice cream. I don’t want to go in there. But, I do. Why? To get the La Choy Teriyaki sauce, my friends. It’s THAT GOOD.

I’d love to be able to do all of my grocery shopping with you, and to rack up fuelperks, foodperks, and whatever other kind of perks you come up with in the future.

I look forward to your thoughts on these matters, have a good weekend!

Inquisitively,
-Eric

Yeah.

If you want to know what I’m talking about, check out…