Tag Archives: Help

I’m not Kmart.

Posted on by Standard 12

This is a logo for Kmart Australia.

Are YOU Kmart Smart?

Apparently, the difference between an address bar, a search box, and a To field are entirely lost on a certain segment of the population.  That’s OK, because those people are here for our amusement.  I believe this kind of thing may sort of be the fault of a smartphone, but maybe I’m giving too much credit there.  I’m still lost on the exact chain of events, but this came through my blog’s contact form:

From: Mckiver <mckiver317@gmail.com>
To:  <me>
Sent: Monday, January 16, 2012
Subject: W(aL)D Feedback

Name: Mckiver
Email: mckiver317@gmail.com
Website: http://google
Message / Comment: January 16, 2012

Hello!  I have an Award Card.  My Award Card’s validation date is 12/05/11 – 12/09/11.  I would like to know if my Award Card can still be used?  If not, I would like to know if I can exchange this gift card for a new valid one?  I also want to know the valid amount on my gift card (if any)?

Thank You,

Please email your reply/answer to me at:
mckiver317@gmail.com
or
mckiver317@hotmail.com

Thanks Again!

How’d you find my blog?: I found this  blog on the back of my Kmart Award Card.

Time: Monday January 16, 2012 at
IP Address: 00.000.000.000
Contact Form URL: https://aixelsyd13.wordpress.com/contact/
Sent by an unverified visitor to your site.

Again with this crap:  “How’d you find my blog?: I found this  blog on the back of my Kmart Award Card.”  No, I’m pretty sure you didn’t.  But, you’re here anyway.

So, I wrote back…

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Tue, Jan 17, 2012
Subject: Re: W(aL)D Feedback (Not Kmart)
To: Mckiver, mckiver317@hotmail.com

Hello Mr. or Ms. McKiver,

I just wanted to write to let you know that I’m not Kmart.  I believe you found a blog post that I wrote about Kmart, then somehow navigated to my blog’s contact form to send this email.  Perhaps you searched for “www.kmartfeedback.com” instead of using the url bar, and it brought you to my blog?  Or perhaps you searched for “help@customerservice.kmart.com” instead of sending an email?  Were you maybe browsing on your phone?

Unfortunately I am unable to assist with your awards card query.  I am also not McDonald’s.  Good luck in your quest for information, I hope that Kmart is able to provide an agreeable answer.  Hopefully they are more responsive than my dealings with Pizza Hut.

Rock and Roll, my friend!
-W(aL)D

I never got a reply.  Perhaps they were embarrassed, …or just incredibly computer illiterate?  So I tried to nudge one:

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Fri, Jan 20, 2012
Subject: Re: W(aL)D Feedback (Not Kmart)
To: Mckiver , mckiver317@hotmail.com
Cc: help@customerservice.kmart.com

Hello McKiver,

I hadn’t heard back from you, and I was worried that you had given up in your quest for award card information.  Did Kmart get a hold of you?  I Cc’ed them on the email hoping they’d step in & deliver your information.  I hadn’t received a thank you from them for trying to help out a Kmart shopper, so I was a little discouraged.

If you were able to use your gift card, what did you buy?  Anything exciting?  Last time I was at Kmart, I bought some really warm socks.  They’re nice this time of year.  I like to keep my feet warm.

Does your Kmart have a Little Caesar’s out front?  I remember their pizza used to be awesome, but now it tastes like tomato paste spread over cardboard & covered in wax chips.  Someone ought to look into that.  Yeah, it’s only $5… but my $5 was hard-earned, and I’m not going to spend it eating a turd, you know?

In conclusion, I’d suggest socks, not pizza for your award/gift card.

Hope you’re having a nice day!
-Waldo Lunar

Well, Kmart is concerned at least:

From: Kmart Help <help@customerservice.kmart.com>
Date: Fri, Jan 20, 2012
Subject: Re: W(aL)D Feedback (Not Kmart) (KMM20865508V93493L0KM)
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

 Good Morning Waldo,

 Thank you for contacting Kmart.com.

Waldo, we are sorry for any inconvenience you encountered with the feedback that you have given today. We know that your time is valuable and we appreciate the fact you took the time to give us feedback on our performance.

 We are listening to what you have to say. The feedback that you have provided today regarding (will be taken into consideration as we continue to enhance our services to meet the needs of our customers, (including you) going forward.

 Many of the changes that we have made have been a result of feedback from customers like you.

 We are here for you! Please reply should you have any further questions. We value your business and look forward to serving you in the future. You can also contact us on our customer service number 1-800-733-7249 or login to our chat support. Have a wonderful day!

We certainly hope you will continue to make Kmart your choice for quality and value!

At Kmart we care for our customers’ feedback, it helps us improve our service. Take our survey to tell us how we’re doing.

Make sure you’re registered at Kmart.com for emails, so we can stay in touch! Please add Kmart values, Kmart.com to your address book to ensure our emails reach your inbox.

Sincerely,

Stanton K.(mkundal)

Kmart Customer Care

webcenter@customerservice.kmart.com

1–800-733-7249.

We’ll see what happens, I guess.  I’m still not McDonald’s.

See also:

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Ernie and the Berts needs your votes! (via Ernie and the Berts)

Posted on by Standard 1

Click through to see a shameless plug.

So, Ernie and one Bert decided to crash a Houlihan's open stage last night in Robinson. Apparently it enters us into a contest. We'd like to take the other Bert to round 2, so we'd like you to vote for us. How do you do that? Like Houlihan's Robinson on Facebook. Vote for us here. This is what we sounded like: …sort of.  Imagine that you ca … Read More

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Families & Allergy Comprehension Problems…

Posted on by Standard 1

Got an interesting email today from Allergic Living Magazine, calling for submissions of stories for people with families who just don’t comprehend the severity of some food allergies, down to simple stubborn refusal to cater to the needs of food-allergic relatives.

From: Allergic Living magazine <Allergic_Living_magazine@mail.vresp.com>
To: [me]
Sent: Fri, September 24, 2010 8:33:04 AM
Subject: Allergies and family feuds

When Family Doesn’t “Get” Food Allergies

Dear Allergic Living reader,

Do you dread visiting your parents because they don’t take the allergy precautions you or your child require? Maybe you have a sister who knows you have a shellfish allergy but insists on serving shrimp? Perhaps your mother-in-law refuses to stop putting out bowls of nuts, even though her grandchild is allergic?

Or have you finally figured out a way to get through to a close relative, and now it’s all smooth sailing?

Allergic Living magazine is researching a feature article for its coming Winter issue on dealing with relatives who fail to grasp the seriousness of allergies or celiac disease. Writer Carolyn Black will be speaking to experts about solutions to help open the lines of communication.

But first, she wants to hear the stories of people’s experiences with family. We commonly hear of allergy feuding, but we want to try to understand why it occurs. If you have such a story, please e-mail Carolyn directly with a brief summary of it at mcarolynblack@rogers.com. If she can use your story, Carolyn will contact you.

Since this can be a delicate subject, Allergic Living can protect people’s identities where necessary. Thanks in advance for helping us with an important article.

Regards,

The Editors at Allergic Living

I’ll have to think about my own stories.  I generally don’t expect family picnics to be shellfish free, but I’m very picky about what I eat at any informal  (or formal) gathering.  For my own internal mental issues, I have to be able to visually identify all the ingredients before I put it on my plate.  I also generally use the wife as my official taste-tester.  Do those mini wraps contain crab?  Does that salad have shrimp? Ha ha.

I’m interested to see the follow-up to this, as dealing with people in general in regards to a severe allergy is difficult enough.  I can’t imagine not having familial support.

I have run into people thought that insist you just need to “eat it a little bit at a time”, suffer the reactions, and “build a tolerance”.  While this may work for some less severe reactions… it’s certainly not advisable in all cases.  I’m thankful that I’m not related to these people.

Links?

Posted on by Standard Reply

I somehow messed up my links page, and there’s no template to get it back that’s ridiculously obvious to me.  Anyone know what I can do to fix that?

Also… new theme, yay or nay?

Feedback?

Posted on by Standard 4

So,the was a spike in readers on the 12th, and it’s been going down but still way up from before in every sense.

So, how does one find new readers for a blog like this?  Any ideas or suggestions?

If you’re reading this, and an pass the links on…  I’d really appreciate it.

I need to write back to Mr. Jones.  Perhaps franchise journalism would be a fun venture…  no idea how I could turn that into cash flow though.

Oddly enough, drjohnhayes started following me on Twitter today.  His Bio reads…

Bio Everything franchising. Published author/speaker. How to buy, start, expand a franchise. I facilitate franchise masterminds. Join me!

Weird coincidence?  Maybe.  I dunno though.  Too weird.  His URL links to this site:  Franchise Mastermind

I tweeted @ him to ask advice.  Why not, right?  Although it could have been some sort of SpamBot add or something.

On another subject entirely…  What do you think about me revisiting my Ketchup packets letters?  While I go about it in a goofy way, I really do find this to be a real (albeit minor) problem.  Don’t you?

I keep thinking about FastFoodFail.com.  I need to get it going too.  Have any thoughts on what you’d like to see there?  I had originally thought of it as a photo-driven site… but I think stories could work there too.

 

Fast Food Fail – Need Help!

Posted on by Standard 2

Yeah, so I did what I do a lot.  I got something 90% ready to go and then forgot about it.

I think I may need some help to rekindle my interest.

Can anyone help me with the submission form for http://fastfoodfail.com?

It’s currently here:  http://fastfoodfail.com/fail/?page_id=26

And I got the script from here:  http://www.dagondesign.com/

I might even get to writing in this thing again too… if anyone’s interested in reading?  Ha.