Chick-fil-A’s response: “It’s not you, it’s me.”


Chick-fil-A wrote back to me, and sadly I predicted that they’d give me the “no unsolicited ideas” speech which is equivalent to the “it’s not you, it’s me” speech.  Shenanigans, I tell you.

From: Chick-fil-A CARES <chickfilacares@na.ko.com>
Date: Wed, Dec 26, 2012 at 8:09 PM
Subject: Chick-fil-A Response
To: <me@my.email.address>

Dear Valued Customer:

Thank you for taking the time to contact Chick-fil-A.  You are very important to us, and we appreciate your suggestion regarding the cup holders.  We hope the following information will be helpful.

Chick-fil-A is fortunate to have many loyal customers. Many of these fans take the time and effort to inquire about sharing their own ideas about ways they wish to see us improve – whether it is adding a specific new product, service or feature. We are grateful for our customers’ intent, and this motivates us to work even harder to keep improving.

Unfortunately, it is our corporate policy not to accept or consider any unsolicited creative ideas. This is a difficult decision because we realize that by following this policy, Chick-fil-A may miss out on some great ideas from our customers. We would rather miss out on some of these ideas than to risk any potential future misunderstanding should Chick-fil-A develop or already have developed a product, service, or feature that may seem similar to a customer’s idea.

We hope you will understand the reasons for our policy. You can view our Unsolicited Ideas Policy at www.chick-fil-a.com/Legal (under Submissions) for more information on this issue. Beyond this policy, we gladly welcome customers’ feedback about their restaurant experiences.

We appreciate your family’s loyalty, and we look forward to serving you all at Chick-fil-A for many years to come.  Again, thank you for your time and interest in Chick-fil-A.

Sincerely,

Cheala
Chick-fil-A CARES
Chick-fil-A…We Didn’t Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S.  Please retain your ticket number.  This will help us locate your information should you need us again.

{ticketno:[8002084683]}

So, of course I wrote back…

From: <me@my.email.address>
Date: Thu, Dec 27, 2012 at 4:56 PM
Subject: Re: Chick-fil-A Response
To: Chick-fil-A CARES <chickfilacares@na.ko.com>

Hello Cheala,

Any idea how I can get my idea solicited?  I’m honestly not interested in monetary compensation, I just don’t want to spill my drinks.  Has anyone run this by Mr. Cathy?  He’s responded to my emails before, and I understand that he’s a shrewd business man as well as a great family man.  I’m sure he wouldn’t want drinks spilling on anyone… and that he’d like to pick up a free idea.

Thanks once again for your time & help!

My pleasure,

-Eric

Wonder if I’ll get a reply?  I just want a good cup holder.

Dear Chick-fil-A, I have an idea for you…


I plan to send this to Chick-fil-A, and we’ll see where it goes.  I just realized, I’ve written about Chick-fil-A several times here before.

Dear Chick-fil-A,

I have an idea for you.  I realize that as a giant corporation you probably don’t accept unsolicited ideas, but please don’t let that stop you from considering this idea.  I don’t expect monetary payment, maybe just free Chick-fil-A for life?  (Maybe a limit to once a week?)  Well, I guess I should present my idea before we start talking payment or barter.

This past Saturday I went to the Chick-fil-A in South Hills to grab some of those ridiculously delicious Chick-n-Minis™ for breakfast.  I went into the store to order take-out so I could grab some mayo packets, ketchup, straws, & napkins at the little condiment station.  I got two drinks because I was taking breakfast home to share with the wife.  I opted for your highly addictive sweet tea, and the wife had a Hi-C Fruit Punch.  The always courteous employees offered me a drink carrier, and I accepted.  I thought it would make life easier on the ride home.  I saw wrong.

I set the drink carrier on the floor of the passenger’s side of my truck.  As I backed out of the space, it fell over on to the long side.  Your drink lids are thankfully quite tight, but sadly not entirely waterproof.  I leaned over and placed the carrier & drinks upright again, this time turning the drink holder 90 degrees the other way thinking I had outsmarted the laws of physics and that it would stay put.  I could not have been more mistaken.  As I turned up a hill to go out the back of the parking lot, it fell again.  I believe I uttered something using vocabulary that you may not approve.  At the stop sign, I had to pick up the cups and give up by putting them in the truck’s drink holders.

As I drove home trying not to think about the drops of Hi-C & iced tea soaking into my floor mats, I wondered if there was a better way.  I certainly like your drink carriers much better than the egg-crate 4 space things that just let cups lean over all willy-nilly.  I came to think that your drink carriers just need feet.  I thought the feet may take some extra cardboard, and wondered i something could be done with the existing design.

At home, my thoughts were fueled by poultry protein.  I pulled out my pocket knife and started cutting as my wife looked at me like I was a crazy person (as she does quite often).  I explained what I was doing and why and she actually also thought it was a good idea.

You already have some nice sturdy cardboard.  Two well-placed quarter-circle cuts & maybe even a fold mark in the middle of the carrier would create some nice sturdy feet or “wings” or your drink carrier box without the need for a complete redesign or any additional material.  I tested it by trying to rock the mostly empty drinks back & forth on the kitchen table.  We had no spills.  I am willing to try some field tests if you’d like to move forward with this idea.  My truck’s floor mats can handle it.  Perhaps I can even use water instead of red & brown sugary liquids.

I’m sure we could talk to your box people & find out if this is doable for a reasonable price.  I think it will be as important & innovative as the new Heinz® Dip & Squeeze® packets!  I have some photos attached that I’m sure you will agree are quite illustrative of my design ideas.  Sadly, my pocket knife is a cheap dull one, so the cut looks more like a rip.  I believe you’ll see my intent though.

I look forward to hearing your thoughts, and am excited at the opportunity that lays before us.  It would be my pleasure to help make this dream a reality!

Eat Mor Chikin!
-Eric

And the attached photos:

So, there we have it.  I mean, most of my letters are plain goofy, and this has a goofy tone, but really… don’t you think this would work? Now, we wait for a response.

 

Guitars of Pittsburgh


Guitar nerds, check out Guitars of Pittsburgh!  Twiz has put together a blog featuring photos of the guitars of people in active bands around the three rivers.  It’s just getting started, but it’s sort of like an online collection of baseball cards with a photos and some “stats”.

Galveston B.B. Stone - Guitars of Pittsburgh

Galveston B.B. Stone – Guitars of Pittsburgh

I had to choose just one from all of my goofy guitars for the photo, so I went with the one that started all the craziness.  Plus, there should only be about 8 or 12 of them in the Unites States.

Check out Guitars of Pittsburgh, follow it in Tumblr or your news reader, and take a look at all the awesome axes we have around town!

The Captain’s Back.


Barnes Returns to Dormont Dogs

Barnes Returns to Dormont Dogs (Dormont-Brookline Patch)

So, you may remember my earlier blog post about Dormont Dogs, the Captain’s newsworthy actions, and the family.  If not, you may want to read that one first.  If so, you may want to check out this article from the Dormont-Brookline Patch:

It’s a great article, soiled by crude comments (as are many things found on the internet).  I’ve already shown my support by simply being a patron, been “vocal” about my support in blog form, and via comments.  I’d like to add some more thoughts here.

Captain committed some illegal acts.  He was arrested, sentenced, and served his time.  In the eyes of the law, he’s paid his due.  It should be settled there, but some of you apparently don’t agree.  You look for further condemnation for whatever reasons… a perceived higher moral standard, some internal guilt, jealousy if you felt you’ve ever been punished too harshly for something, or just plain anger.

Dormont Dogs on UrbanspoonCaptain has put it all out there.  He’s admitted guilt, apologized to his family & the community, and he’s ready to move on.  You can take the high road, and let him move past this & give him room to prove that he’s worthy of forgiveness.

Mainly, my whole message here is about forgiveness.  It’s a simple thing to think about, and to talk about…but it can be extremely difficult to ask for or to give. It doesn’t matter what the situation may be.  It doesn’t matter if it’s serious or simple.  It does no one any good to hold on to anger or any sort of grudge or agenda.

Most major religions teach forgiveness.  I believe there’s a dual purpose outside of the divine.  When you find it within yourself to drop the urge to pass judgement and forgive someone, a great weight is lifted off of you.  You can physically feel it if your anger or resentment is strong enough.  Try it.  Let go of the negative.  It doesn’t do anyone any good.  Leave judgement to the authorities and ultimately whatever higher power you subscribe to.

As for this current situation, a comment by Mike Jones sums it up nicely:

We can’t condone what he did, but it does take a lot of guts to stand up and apologize to the community for embarrassing it. Hopefully he is able to give back to Dormont in a way that would atone for his crimes more than probation or jailtime ever could.

An enlightened sentiment, eloquently stated.

To end on a light note…  Johnny Cash was all about forgiving and rehabilitation… all those prison concerts.  Who are we to argue with Johnny Cash?

The Tunnel Monster is a myth? Say it ain’t so!


 

Have you been following the Tunnel Monster saga?  We last left off with a somewhat confusing email from Cryptid hunter Raptorguy14.  I can’t tell if Raptorguy14 thinks I’m being serious, or if he’s just messing with me.  It’s really strange.  I replied to his last email with this:

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Tue, Aug 7, 2012
Subject: Re: The Pittsburgh Tunnel Monster
To: The Cryptid Hunters <thecryptidhunters@gmail.com>

Hello Raptorguy14,

Nice to “meet” you!  Sorry to hear that several of your people have become inactive.  Hopefully they haven’t all mysteriously disappeared while searching for cryptids.  Good luck in your quest to revive the group!

I understand that you’re not affiliated with MonsterQuest.  If I understand correctly, MonsterQuest isn’t even being made any more?  I find that to be such a shame.  I can only watch the Hatfields & McCoys or How The States Got Their Shapes so many times, but I could watch MonsterQuest or UFO Hunters all day long.

I’m not sure if the tunnel monster is a hoax, but if it does exist… it has special powers that slow down traffic in the morning, afternoon, and during concerts or sporting events.  I have more artist renderings attached if you’d like to tell me if they’re perhaps more accurate?

Have you heard about Tunnel Monsters out west, or anywhere else around the world?  I would like to see this one captured…so I can get to events on time.

Onward & Upward,
-Waldo

P.S. – Your parents are very forward-thinking.  Raptorguy is the coolest name ever, but to include a number like we’re in a science fiction novel?  That’s just awesome.

These photos were attached (thanks to my faithful readers…):

This was the reply:

From: The Cryptid Hunters <thecryptidhunters@gmail.com>
Date: Tue, Aug 14, 2012
Subject: Re: The Pittsburgh Tunnel Monster
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

No, they’re perfectly fine, they just haven’t been active. I still converse with them on occasion.

That’s right, MonsterQuest is no longer in production. TV networks often get rid of good quality shows for some reason, but I suppose that’s how it works.

Again, I must reiterate my opinion that the tunnel monster is a myth being used to make people drive more carefully in tunnels. Tunnels can be more difficult to drive through than conventional roadways, so one must be more careful. And the fact that the monster targets speeders and wrecked vehicles strengthens this opinion; it makes people think, “I don’t want to encounter this ‘beast’, so I should be more careful in the tunnel.” The likelihood that this creature is real is very low.

To my knowledge, no tunnel monsters (myth or otherwise) exist in the Western United States. I’m not sure about the rest of the world, though.

What?

We’ll find that tunnel monster someday, & prove Raptorguy14 wrong!

 

The Tunnel Monster may have eaten me by now…


Pittsburgh tunnel

Pittsburgh tunnel (Photo credit: glowingfish)

OK, so remember my post about the Pittsburgh Tunnel Monster & the artist renderings?  Well, I just got this reply.  It came a little late, and it came from someone who couldn’t pick up on the fact that I was goofing around.  I mean, I don’t even know how I should respond to this.  Should I tell them, or keep it going?  Surely a quick Google search of my email address or “Pittsburgh Tunnel Monster” would have landed you here?  I kind of feel bad that this cat didn’t “get” it.

I poked around several forums and web pages until I found email addresses or forums or anywhere where I could post my goofiness.  They mostly all fell entirely flat (Fail 1/Fail 2/Fail 3).  This email eventually found someone, I guess.

Oh well, here’s the reply:

From: The Cryptid Hunters <thecryptidhunters@gmail.com>

Date: Fri, Aug 3, 2012
Subject: Re: The Pittsburgh Tunnel Monster
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

Hello, and thank you for emailing The Cryptid Hunters.

Firstly, allow me to introduce myself. I’m Raptorguy14, currently the only active member of this group. We used to have several people, but they’ve since become inactive. I’ve been thinking many times about reviving this group, and I may do that soon, but for now I can only investigate reports of cryptids in the Western United States.

Secondly, I, nor anyone else in this group, do not represent MonsterQuest or anything/anyone affiliated with it. I understand that the link to our email is on the History Channel website, so I apologize for any confusion. We are simply a group of amateur cryptid hunters.

Thirdly, the photos definitely appear to be fake. I know that you said they are artist renderings, but I’m certain that it’s impossible for creatures that look like those “renderings” in the photos to exist. After some preliminary research online, I can conclude that the Pittsburgh Tunnel Monster is likely a hoax, an urban legend, as no solid evidence has turned up yet. As I said, I would be open to investigating, but at this time I can only investigate cryptid reports in the Western United States (specifically the Intermountain West). I will try to find somebody to investigate, but I find it unlikely that any evidence will turn up. More than likely it’s just a myth that makes drivers be more cautious in the tunnel, as tunnels can be very dangerous places if certain driving precautions are not taken.

~Raptorguy14

I guess I should write back.

Also, if I neglected to post your artist rendering, please send it again!  I was sitting on a few until I had another related post… wanna make sure I don’t miss any.  Here’s one from Valley of Steel‘s Eric Yano:

Flying Tunnel Monster (by Eric Yano)

Flying Tunnel Monster (by Eric Yano)

https://twitter.com/suburbsasquatch/status/195707700351479812?iid=am-85321533413354953266169787&nid=4+status_timestamp&uid=89820926

Go to Best Buy and set all the alarms to go off, right now.


Did you read the email that I sent to them?

I see this email reply as an (incredibly boring) invitation to go in to your local Best Buy & monkey around with everything.  Especially the alarm clocks.  Does Best Buy even sell alarm clocks any more?  If they do, do set them all to go off at weird intervals after hours… or even 10 or 15 minutes before they close.  If they’re clock radios, put them on the classical station or talk radio.  Do it on the demo cell phones if you can too.

This was their only [yawn] reply:

From: online.communities <online.communities@bestbuy.com>
Date: Fri, Jun 8, 2012 at 12:05 PM
Subject: RE: A Formal Apology
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

Hello,

We always encourage you, our customer, to come in and look around or even test out our products, so you know what you like or don’t like about them. Thank you for sharing your experiences with us and I’ll be sure to pass this along to our Leadership Team.

Respectfully,
Justin|Community Connector
Corporate Campus
Online.Communities@BestBuy.com

I guess they didn’t “get” it, or find it amusing.  Of course setting all the alarm clocks is an innocuous thing to do at best, but I was acting like it was a big deal.  That’s why (I thought) it was funny.  Wow.  Best Buy popped my funny balloon.

What a boring dud.

English: Vintage clock radio

English: Vintage clock radio (Photo credit: Wikipedia)

<shameless plug> Oh yeah, while you’re at it… set all the browsers to http://www.ErnieAndTheBerts.com, too. </shameless plug>

Best Buy, Bed Bath & Beyond, Beeps, & Buzzers ⌨


Well, I sent what I thought were going to be two rather fun emails, but they have both gone unanswered.  Wow.  What a giant dud.  As my wife constantly reminds me, I certainly find myself amusing.  So, in that spirit I thought I’d share these emails anyway.  Perhaps you’ll chuckle too.

The first was to Best Buy via their form online and to the Twelpforce email address:

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Thu, May 31, 2012
Subject: A Formal Apology
To: twelpforce@bestbuy.com

Greetings Best Buy Associates,

I write to you today to offer a formal apology.  I have lived with guilt for many years, and I would like to be able to clear my conscience.  Sadly, you literally asked for what you got, but you certainly didn’t deserve it my friends.  I beg you in advance to not unleash the wrath of the Twelpforce or Geek Squad upon my humble self.

Do you remember the commercials from about ten or so years ago that begged one to come in & play with all of the electronics in the store?  Well, I said you asked for it.  You did.  I simply complied.

I went into one of your stores, and tried my best to restrain my maniacal laughter as I set all of the alarm clocks & clock radios to go off at different intervals after the store closed.  Some were 5 minutes, some where 10 or even 20.  It was incredibly hard to stifle my giggles and pretend like I was incredibly interested in these timepieces.  I don’t know how no one noticed.  Now I can’t get 10 feet into a Best Buy door without a blue-shirted hawk swooping in to ask if I need help, and I’ll get asked every 3 feet after that if I turn it down.  Perhaps shenanigans like mine are why?

At one time, I wished that I could have been around to see the chaos.  Okay, maybe I still do.  Perhaps a master switch would have cut the power to all of them after the first one went off.  I won’t pretend to know the internal machinations of such a colossal retail empire.  Perhaps I made a memory for that team and brought them together through adversity in the name of silencing alarm clocks.  Perhaps it is a good story to tell trainees, or it may have even been forgotten over time.  I was much younger & more brash then.  I thought I knew everything.  I thought the world was my playground. To be blunt, I was an arrogant young miscreant.  I don’t remember if it was planned, or spur of the moment.

I’m sure that when the internet was still “new”, I set more than a few of your browsers to my old band’s web page & walked away.  I did this in every store though, not just Best Buy.  I won’t apologize for that.  A pimp’s got to pimp, right?

I would like to offer an apology to Best Buy as a corporation, the Best Buy employees startled and/or annoyed that day (and their families), and to all of the Best Buy associates that have joined the team since that day (somewhere between 2000 and 2002).  I believe this was at the Greensburg PA location across from Westmoreland Mall.  Please pass this along to them, if there are any left that may have been working that day.  I have seen the err of my ways, and I can live with the guilt no longer!

Thank you for your time, I hope you find it within you to pass along forgiveness for this egregious behavior.

Regretfully,
-Waldo Lunar

The next one was to Bed Bath & Beyond via their webform:

Do you remember those Best Buy commercials from 10 or so years ago where they asked you to come in & try the stuff out?

I did.  I went in one night & set all of their alarm clocks to go off about 5, 10, 15, or 20 minutes after closing.  I bet it was hilarious.  I only wish I had been there to see it.  I bet that happened often.

I noticed that you have a lot of kitchen timers and egg timers.  What time do you close?

Thanks,
-Waldo

I thought it was funny.  Apparently Best Buy and Bed Bath & Beyond did not.  I did get the standard “we got your message, someone will write back with in 3 days” replies, over a week ago.  I really thought Best Buy would come out with a witty intelligent retort.  You’d think an electronics company would be helmed by geeks who found humor in such ridiculousness.  Bed Bath & Beyond apparently do not go too far into the beyond part.  Oh well.

Best Buy

Best Buy (Photo credit: Ron Dauphin)

English: A Bed Bath and Beyond store in a shop...

Bed Bath and Beyond (Photo credit: Wikipedia)

New BBQ Joints?


Pittsbugh BBQ Co. - Brisket Sandwich

Good BBQ helps to grow healthy sideburns.

Well, you probably know I like barbecue.  I’m a big fan, and I’m always willing to try out new places.  Well, new places that don’t have shrimp or other deathfish on the menu.  I’ve scoped out the web sites three places I haven’t tried… perhaps they’re rather new?  Can anyone tell me if they’ve been to any of these places & what they think?  (Or if they have any stuff on site that’s not listed on the online menu?)

Perhaps, like movie nights, I can organize a Pittsburgh (& surrounding area) BBQ tour?  Would anyone be interested?

I’d like to check out the following BBQ restaurants…

Of course we’d have to hit my favorites… Brentwood Express Rowdy BBQ, Pittsburgh Barbecue Co., & Clem’s Cafe!

Were else are the deathfish-free BBQ joints in in & around the ‘Burgh?

A wing tour has been suggested, but 95% of the places that fry wings also fry deathfish, so I’ll stick with Gooski’s.

Ya Jagoff!!! Parking Tickets


This Week It’s 2 “Prependicular” Peter Parkers!

This Week It’s 2 “Prependicular” Peter Parkers!

This is genius.  Tired of being able to do nothing when you see someone parked like a Jagoff?  Now you can do something about it.  Check out these perpendicular Peter Parkers as an example, and check out the printable parking “tickets”!

Just don’t damage anyone’s car (especially stickered or flagged ones), and don’t get caught and/or shot in the process.

One of these days I need to capture the people that park on the yellow-lined triangle int he middle of the lot at the Kuhn’s on Banksville.  They usually stop there to disrupt traffic when going to the ATM or Starbucks.

Printable Parking Notes | Ya Jagoff!!!

YaJagoff.com | Printable Parking Notes: Do NOT ruin anyone’s vehicle!!

Snap a photo, place the ticket, and they can watch for themselves online. I only wish there was a way to call out the Peter Parkers who can’t Parallel Park on the street in front of my house.

I might need to make a custom one that says something like this:

Hey Jagoff New People That Just Moved Here,

Why has the number of cars on our street doubled since you’ve moved in?  Please note that there’s an alley behind your house where you can park two (or at least one) of those cars.  I don’t have an alley behind my apartment, so that’s not an option for me.  Help make the neighborhood an easier place to park by not being a Jagoff.

Respectfully,
Your Grumpy Jagoff Neighbor

Or this:

Hey Jagoff That Visits Someone Here A Few Nights A Week,

Your truck is as long as a school bus, and is probably as wide.  I appreciate that your solution is to sometimes park with a tire on the sidewalk, but that’s not really cool.  It’s also not cool to take up 3 spaces by parking a half car-length (or quarter truck-length) away from the vehicle in front of and or behind you.  I appreciate that you probably can’t see from your seat that’s 2 stories high… so maybe you should just park in the lot at the bottom of the hill & walk to wherever you need to go.

Thanks,
A Jagoff that actually lives in this neighborhood

Or even this:

Dear Jagoff Neighbors,

How is it possible that you have a picnic, birthday party, barbecue, bonfire, or gathering for a sporting event every weekend?  Why is the gathering place for your entire extended family at your house?  Don’t you ever go to their houses?  Why is it that I can’t make a trip to CVS or anywhere else close by on a weekend without my space getting filled before I return?  Do you have a lookout on the porch doing some sort of jagoff valet where you move all of your cars closer?  Do you like to watch me carry 20 bags of groceries for 2 blocks?  There is a parking lot at the bottom of the hill for your family.  We occasionally like to entertain on the weekends too.  We tell people to park in the lot.

Thanks,
A Jagoff Neighbor

Okay, I need to go do something to calm down.