Props to the Amish Village!


OK, so in my blog about our trip to Pennsylvania Dutch country, I mentioned the Amish Village & their “interesting” tour guide.  The more I thought about it, the more a few things struck me as odd, so I slightly altered my original post to include the questions that were asked by the people taking the tour & answers given by the guide… and then I did something goofy.  I decided to contact the Amish Village to tell them about it.  I sent them this using their webform:

> From: Eric <my.email@ddre.ss>
> Subject: Tour. Guide.
>
> Message Body:
> Hello,
>
> My wife & I were in the Lancaster area this past weekend celebrating our anniversary.  You have a beautiful area, and an excellent attraction.  I enjoyed a view of the Amish lifestyle, and the stores & displays on site.  I did learn quite a lot about the use of propane for lighting, refrigeration, and retro-fitting things like electric mixers.
>
> You. might. want. to. audit. your. tour. guides. though.
>
> Confused?  Me too:  http://wp.me/pwqzc-Ap
>
> Just some things that I noticed that were contradictory to some other tours & info that we had heard…
>
> Thanks!
> -Eric
>
> —
> This mail is sent via contact form on Amish Village http://theamishvillage.net/dev

And this was their reply…

From: Shane Ackermann
To: Eric <my.email@ddre.ss>
Sent: Thursday, June 2, 2011 3:07 PM
Subject: Re: Tour. Guide.

Eric-

Thanks for emailing.  I’m glad you and your wife enjoyed Lancaster area.  We work hard to please our customers and have a unique attraction, after all, you are our life-blood.  I saw this blogspot earlier today via google alerts and have already spoken with our team.  Must have been an off day, he is one of our best.

Again, thanks for the feedback and please let me know next time you are through the area.

All the best-
Shane Ackermann
The Amish Village
Owner
704-726-6957

ps- great pictures.  Would you mind posting them to our FB page?  I just started it and it needs some customer pictures.

First of all, Google is awesome for picking up my blog with Google Alerts. Second, and more important… Mr. Ackermann is awesome for having them set up for his business, so he can actively keep up on any sort of press and/or online musings.  It’s great to see someone actively using technology to keep up with their business & help get the word out.  The ridiculously quick reply didn’t hurt either.

Check out their Facebook Page:  http://www.facebook.com/pages/The-Amish-Village/217619698257614  (Maybe check out their Twitter page too!)

Hopefully I’ll be able to upload some photos for them in the next few days.

Again, I’d like to stress that it’s definitely a cool/fun place to visit.  Just read up on the Amish first, & grill the tour guides when you’re there!  Ha ha.

PA Dutch Country Attractions


So, I already blogged bout my plan for Amish country, here’s what we did while we were there…

The Downtown Lancaster Visitor Center, the Heritage Center Museum, & the print shop upstairs by the .918 Club.  – Yeah, all of this was in one building.  The visitor center was my first stop because I had a decent dialog going before our arrival in the area with Henry at the center, and whoever is behind the goLancasterPA Twitter account. I wanted to say hello & give a personal thanks.

I printed this...

I printed this...

After a quick hello, we went on to the Heritage Center Museum for some cool Amish artifacts & hands-on toys, a quick history lesson, and a bunch of other area artifacts like some beautiful paintings, clocks, furniture, & more.

Upstairs in the print shop, we got an all-out printing demonstration from Mike Donnelly.  I’ve always found that kind of stuff interesting from printing & graphic design to the art of fonts & printing.  It was an unexpected surprise & it was right up my alley!  I even got to make a few small prints on some antique presses!

Angry Young & Poor – Yeah, not exactly in with the theme of everything else, but I used to order from this place back when paper ‘zines & catalogs were a thing… so I had to stop since I was in the area.  Dude behind the counter seemed cool, and I picked up a Sloppy Seconds CD.

HAven not Oven

HAven not Oven

The Dutch Haven – This was a store that looks like a windmill. While there, I bought some Amish root beer & tried a sample of shoo-fly pie.  It felt like a toruist-trap boardwalk kind of store, but you’ll have that in tourist areas.  They seemed rather nice.  Also, we learned that you need to go here before Jakey’s Amish BBQ, and you’ll get a %10 off coupon.

yuk yuk yuk
yuk yuk yuk

The Outhouse – It was a like a Cracker Barrel store & a Spencer’s crashed into each other.  It was full of local stuff, goofy stuff, kitch, and a bunch of silly coin-operated jokes.  Fun, but once we saw it, we don’t really ever have a need to go back.

Ed’s Buggy Rides – I had an amusing online exchange with Ed … or someone at Ed’s Buggy Rides.  It went sort of like this…

Ed's Buggy Rides

Ed's Buggy Rides

From: Me
Sent: Monday, May 23, 2011
Subject: Prices?
Hello,
My wife & I are planning to be in the Lancaster/Strasburg area this weekend celebrating our anniversary.
I was wondering what your rates are for buggy rides?
Thanks,
-Eric

Simple enough right? (I mean, a website ought to list that sort of thing, but…)

From: Mrs Brenda Littler <klittler@verizon.net>
To: Me
Sent: Wednesday, May 25, 2011
Subject: Re: Prices?

Please call 717-687-0360.

Pimpin' Amish Buggy

Pimpin' Amish Buggy

Heh.  Don’t email info@edsbuggyrides.com, just call ’em I guess.  The tour did prove to be awesome though.  We took the tour with another couple, and our driver/guide was quite knowledgeable about the Amish history & way of life.  He was able to easily answer any questions that we had.  We also stopped at a working Amish farm where I had a glass of homemade Amish root beer, and Bethany bought a Quillow from the craziest salesman ever, a 13 or 14 year old Amish girl.  We weren’t getting out of there without buying something.  She was showing us every quilt, wall hanging, toy, and canned good in the place.  I wish I could have taken her picture.  For having a seemingly communal/communist lifestyle (from each according to his means, to each according to his needs – right?), this girl was a killer capitalist!  (Oh yeah, that was J & B Quilts and Crafts – they’re at 157 N. Star Rd., Ronks, PA 17572)

Stop.  Yell.  Ing.

Stop. Yell. Ing.

The Amish Village – The Amish village was a tourist trap, but it was a cool visit.  The. Kid. Who. Gave. Us. The. Tour. Yelled. Syllables. Instead. Of. Speaking. Normally.  He also wasn’t very good with Amish trivia or history.  He said some stuff that contradicted the heritage museum, and other things that I’ve read.  He also didn’t answer questions very well, or talk about the Amish men’s clothing or the significance of their hats – which our guide on Ed’s Buggy Rides had already told us about.   He talked a lot about the dresses though, and knew a lot about them.  Did you know the outer part of an Amish woman’s dress is pinned on with straight pins?  Dude knew.  He also assured is that the pins don’t jab you, and you get used to it after the first few times.  Yeah.  If I were the owner, I’d make sure dude wasn’t in there trying on the dresses at night.

After the upstairs bedroom tour, a woman asked about the hats… he said there was no significance where our earlier guide told us about the distinction with the rounded vs. flat indicating if the wearer has children.  Then again, downstairs… a man asked about why they use animals in the field… the tour guide went on a tangent about rubber taking them too far away from home… where from what I understand they use horses to ensure that everyone tills a fair amount of land.

It was cool to see a mockup of a typical Amish house, and learn about their extensive use of propane in lieu of electricity for things like lighting, refrigeration, heat, and running things like retrofitted electric mixers.

The Hangover Part II – OK, we were out of town and decided to just relax and catch a goofy movie.  The Garmin found us a local theater, we went, we laughed our behinds off.  I’m guessing the Amish would not appreciate or even understand 99% of this film.

First Class!

First Class!

475

475

The Strasburg Railroad – We took a first class ride on this train and it was just awesome.  It’s the first time that either of us was ever on a train.  (Unless you count the T.)  It was fascinating just to see & feel how it worked.  This history behind the railroad in general is quite interesting.  We sipped drinks & took photos while the train chugged along and we listened to a narrative about the countryside & the railroad itself.  I would say this is a must for anyone going to the area.  Next time we may hit up the railroad museum across the street, or the toy train museum.  Also, next time, we’d like to ditch the Super 8 in favor of the Red Caboose Motel!  This was a relaxing way to spend part of the day, & there was plenty there to entertain us for a while.  Next time, we may do the picnic lunch where they drop you off for a picnic in a great little picnic area, then you ride back on a different train.

Choo-Choo!

Choo-Choo!

The Choo Choo Barn – The other area train attraction that we did go see was the Choo Choo Barn.  This was a model train display with amazing attention to detail, it reminded me of the one here in Penn Hills that they do around Christmas. There was a fire scene were a house “caught fire”, complete with smoke, every 15 minutes… then a little firefighter popped out with a hose and put the fire out with real water.  I mean, it was crazy.  I wish I had better photography skills to catch all the crazy stuff in there with the odd lighting & night scenes.

Attention to detail.

Attention to detail.

One photo I did manage to get though, was a blurry one… but proof of a man taking a pee in the top floor of one of the train stations.  You know the guy laughed for hours after putting that one in.

All in all, we had a wonderful weekend in PA Dutch Country, and it was an excellent way to celebrate our 3rd anniversary.  We liked it so much that we hope to make it a regular trip!  We’ll never run out of things to do over that way.  I could spend all day taking buggy & train rides!

You can check out all the photos from out adventure here… from my Nikon D60, Bethany’s Fuji Finepix Z, and both of our phones:  Grid View / Slideshow View

Bethany in the garden outside the Sotlzfus Farm Restaurant

😀

The next blog will be about the food.  I had to break it down.  This post is already incredibly long!

Pittsburgh Zoo Photos


Got some cool shots from the Pittsburgh Zoo on Sunday, thought I’d share some of my favorites.  Just click on the thumb to see the full-size image:



You can check ’em all out here: Grid / Slideshow

OMG. WTF? BBQ!


My PCP is going to hate this post.

I love barbecue, or BBQ or Bar-B-Q or whatever you want to call it.  This isn’t going to be a blog about what you think the “real” definition of barbecue is (wet/dry, smoke/no smoke, slow & low/fast & hot, sauce/no sauce, charcoal/gas, grill/pit)… the purists all claim to be right, and the term can be applied to the meat (or veggies I guess), the cooking, the spices, the sauce, or the gathering.  If you want to argue/learn about the differences, check out Wikipedia.

Since I’m just a fan of barbecue, not a professional BBQ cook, and live in Pittsburgh not the south*… I won’t take a stand on the issue.  I like all varieties.  (Although, would chipped ham barbecue be “Pittsburgh Style” BBQ?  I’d support that.)

I was inspired to write about BBQ today because I recently had an excellent dinner form the Pittsburgh Barbecue Company.  It reminded me of my three favorite barbecue joints.  I was just wondering what other people thought of them, and what other awesome local BBQ joints might not be on my radar.

Rowdy BBQ

Rowdy BBQ

Rowdy BBQ
Brentwood Express Rowdy BBQ on UrbanspoonTagline: “We think of you when we pull our pork!” – I swear this place used to be called Brentwood Express or have it in the name somewhere…  but now the site’s commercial strictly says “Rowdy BBQ”, so we’ll go with that.

At any rate, this is my favorite barbecue sauce.  I love this stuff!  It’s a sweet yet spicy sauce.  They have a killer menu with all kinds of fun things like “The Big Pig”, “The Whole Hog”, and the “Knuckle Sandwich”.  I usually get the ribs/chicken combo with some fries and eat just enough to make myself almost sick.  The ribs are always cooked perfectly, sometimes the chicken is dry, but not “ooh I can’t eat this” dry.  The fries are awesome, and this is the only place out of my 3 favorites that even has fries.  (They used to have excellent pierogies, but I don’t think they’re on the menu anymore.)  I’ve had the Big Pig & the brisket sandwiches, they are awesome.  I want to try the cheese steaks, but at pulled to the BBQ offerings every time I’m there.  I want to buy the sauce to bring home, but then I won’t have an excuse to go there. The parking lot is chaos, and you’re eating about 5 feet away from the traffic on Rte. 51 when you’re on the one site… but I can never wait to get home to eat, gotta eat it there!  (And, I’d miss the rowdy rooster!)

Check ’em out on the web: Website | Facebook 1 | Facebook 2 | Urbanspoon

Pittsburgh Barbecue Company

Pittsburgh Barbecue Company

Pittsburgh Barbecue Company
Pittsburgh Barbecue Company on UrbanspoonTagline: “That place on Banksville…” – This place is the closest to home for me, and is pretty damn tasty BBQ.  The sauce is a little more tangy than sweet.  I go for the brisket or pulled pork here more often than the ribs… but the ribs & chicken are damn good.  I like their mac n’ cheese.  It’s got a tasty homemade feel.  They have a pretty minimalist menu, but I really like that.  They know what they do, and they do it well.  My wife Bethany loves their baked apples side.  The cornbread is excellent too.  They seem to be a little expensive here, but again, it’s worth it.  You definitely get what you pay for… the meat portions on the sandwiches are huge.

The sauce is nice & peppery.  I get a spicy tingle every time we dine here.  There’s also a nice outside dining area, and although sparse like Rowdy BBQ, you’re not eating amid exhaust like you are on Rte. 51.  It’s got a nice little log cabin/shack feel inside.  They also tout a bunch of “#1’s” on their site, most recent being Pittsburgh Magazine’s “Best in the ‘Burgh 2010”.  This place is no secret, even if it is hiding back off of the main road.

Check ’em out on the web: Website | Facebook | Twitter | UrbanSpoon

Clem's Cafe

Clem's Cafe

Clem’s Cafe
Clem's Cafe (Hardwood Barbecue) on UrbanspoonTagline: “Home of the nice racks, big breasts, juicy thighs, and warm buns! ” – This one is way out there, but really worth the drive.  They have an excellent tangy sauce… I can taste the vinegar in it, but it blends well with the overall flavor.  The best part about Clem’s is that hands down the meat is always falling off the bone on the ribs… and always always juicy with the chicken.  I like the mac & cheese here, and the ability to get the Boylan’s root beer or birch beer.

The dining facilities are great, it’s always a nice place to sit & eat.  They have a concise menu, again not too much, you know exactly why you’re there… for the BBQ!

[I need a YouTube video for these guys!]

Check ’em out on the web: Website | Facebook | UrbanSpoon

Which Pittsburgh (or SWPA) BBQ place is your favorite?  I’d love to do a blind taste-test of all their sauces some time.

There are other places I have in mind that I’d like to try, like The Flame BBQ, Two Brothers Bar-B-Q, & No Bull Bar-B-Q. Anyone been to any of those? Thoughts?

So, where else should I try?  My #1 criteria in finding a cool new BBQ place is that they don’t have shrimp (or any other shellfish) on the menu… like Rib Cage BBQ.  I like the BBQ places because of the limited menu & no chance of cross-contamination.  It’s nice to be able to completely relax at an eating establishment.

I would love to be able to get some turkey at a BBQ place though… either deep-fried & topped with some sauce… or in a pulled-pork style or brisket-style sandwich… or turkey legs.  Man, I love turkey legs.

So, flood me with commentary!

*There are a number of people around here that do indeed think we are a southern state… “Pennsyltucky” and all…

Twitter and my friends at Clean Water Action


So, Twitter suggested that I follow Clean Water Action.  Ha ha.

http://twitter.com/#!/AiXeLsyD13/status/43764259984904192

It reminded me of this…

Senator Wayne Fontana Reads His Mail.

…and I laughed.

I need to write some more goofy letters.

Tickets still available for Thu. March 17th w/ the Blasters! (via Ernie and the Berts)


Tickets still available for Thu. March 17th w/ the Blasters! So, we still need you to buy some tickets for the St. Patrick’s Day gig at the Altar Bar with the Blasters. We have tickets available for $15 each & no TicketBastard processing fees.  Leave a message here, hit us up on Facebook as a band or individually and we’ll hook you up, or email ernie@ernieandtheberts.c … Read More

via Ernie and the Berts

The Blasters - Thu. March 17th, 2001 @ The Altar Bar!

The Blasters - Thu. March 17th, 2001 @ The Altar Bar!

AllergyEats | Defining allergy-friendly restaurant survey results


So, a while ago I posted asking for you to help out Paul from Allergy Eats with defining “allergy-friendly” as it pertains to a restaurant.  I also took the time to post my own thoughts before I sent them on to be tabulated.

Well, now Paul has posted his summary & survey results to the still mysterious government body.  I enjoyed reading the results, so I thought I’d share:

AllergyEats | Blog Logo

AllergyEats Blog

The AllergyEats Blog | How do we define an allergy-friendly restaurant? A look at the survey results

It’s great to see the results, and I can’t wait to see where & how they’re put to use.  It’s also great that all of our comments were passed along with the report, so rest assured that your voice has been heard thanks to Paul.  Hopefully it lays groundwork for more gub’ment organizations to follow by example!  (Although, we need to push from a consumer level too.)

My take on the results… it looks like we’re all looking for everyone in the restaurant from kitchen to wait staff to managers to be trained in food allergies and cross-contamination and possibly even certified… which seems like a no-brainer.  Even if that’s all we get, it’s a great start.

Employee answering phone needs to be knowledgeable: 1

Apparently, I’m the only one who wants the person answering the phone to know what they’re talking about.  Ha ha.  I can’t tell you how many times I’ve had to define shellfish on the phone, or ask if they have any only to get there after being told no… and they totally do.  Perhaps it’s shame on me for not asking to talk to a manager…  but the person answering the phone ought to be knowledgeable enough to hand-off such questions, so I stand by my statement.

Cross contamination: (42 responses)

Understands and avoids cross-contamination:  21

Separate and cleaned prep areas and cookware:  20

Should wash hands:  1

Who said they should wash their hands?  Seriously?  I hope they’re doing that anyway… and that they don’t really need those signs in the restroom as a reminder.

Treats ALL allergies the same, not just the Big 8: 1

Apparently I’m the lone theorist there.  Really?  Well, I’m in the Top 8 category, so I guess… yo hell with the rest of you!  Ha ha.

No nuts strewn about the restaurant: 1

This one agitates me.  If it’s part of the restaurant’s shtick/ambiance/personality… then just give it up.  I like being able to walk into Five Guys and grab a tray of peanuts.  I don’t expect (or want) to dine at Long John Silvers or Red Lobster any time soon.

Specific allergen menus available in-house (not just online): 13

Allergen symbol list on menus: 12

Online food allergy menu: 4

All excellent points.  I’ve blogged about the need for menu symbols before.  Let’s get this done, people!

Ability to print out all ingredients for customer / show labels to customer if necessary: 11

Great idea.  A representative from Bob Evans once emailed me a chart detailing where everything was cooked in the kitchen & what surfaces would be safe with my shellfish allergy while they has a seasonal Shrimp stir-fry dish.  How cool is that?

At any rate, read the Blog at AllergyEats, and leave some feedback whether you participated in the original survey or not… it’s still valuable.  I’d also appreciate any comments here.  I’m sure the peanut thing will get some people riled up.  Ha ha.

 

Chick-fil-A CARES


I told you there were more!

Somewhat humorously, the slowest responses from Chick-fil-A have been from the webform & customer service email address.  I pulled out all the stops in tracking down & emailing every available Chick-fil-A email address, because you never know if you’re going to get a response from some companies.

I started with the webform:

From:world.and.lunar.domination@gmail.com
To:Chick-fil-A.CARES@p67ix100.na.ko.co
CC:
Sent: 02/07/11
Subject: Chick-fil-A Web Form Message

Hello,

I have a photo that I’d like to send with comments.  Do you have an email that I may write to directly without the cumbersome contact form?

Thank you for your time,
-ERiC AiXeLsyD

And I got this reply…

From: Chick-fil-A CARES <chickfilacares@na.ko.com>
Date: Fri, Feb 18, 2011
Subject: Chick-fil-A Response
To: world.and.lunar.domination@gmail.com

Dear Mr. AiXeLsyD: 

 

Thank you for taking the time to contact Chick-fil-A.  You are very important to us, and we appreciate your inquiry regarding submission of a photo.  We hope the following information will be helpful.

Thank you for wanting to share this photo with us. If you will respond to this email and attach the photograph, then we will receive and submit to Marc Osborne, Operator of the Robinson location.

Again, thank you for your time and interest in Chick-fil-A.

Sincerely,

Margaret
Chick-fil-A CARES
Chick-fil-A…We Didn’t Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S.  Please retain your ticket number.  This will help us locate your information should you need us again.

{ticketno:[8000257615]}

So, I sent them this:

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Sun, Feb 20, 2011 at 5:55 PM
Subject: Re: Chick-fil-A Response
To: Chick-fil-A CARES <chickfilacares@na.ko.com>

Hello & thanks for the email!

My original comments & the photo referenced are attached.

Can’t wait to hear from you!  (Oddly enough… the absolute 1st to reply to my email was Dan Cathy himself!  The webform is quite slow in comparison to emailing Mr. Cathy directly.)

Rock on!

-E.

No response so far.

But, I did email the original message to chickfilacares@na.ko.com just to see if I got a response.  I did.

From: Chick-fil-A CARES <chickfilacares@na.ko.com>
Date: Fri, Feb 18, 2011
Subject: Chick-fil-A Response
To: world.and.lunar.domination@gmail.com

Dear Mr. Aixelsyd:

Thank you for taking the time to contact Chick-fil-A. We are grateful that you provided your encouraging comments regarding our tasty food, the friendly customer service and our Cow Campaign.

I would like to assure you that your thoughtful message has been shared with the appropriate parties at Chick-fil-A.

Again, thank you for your time and interest in Chick-fil-A.  We are grateful to know that you love Chick-fil-A, and we look forward to serving you in the future.

Sincerely,

Margaret
Chick-fil-A CARES
Chick-fil-A…We Didn’t Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S.  Please retain your ticket number.  This will help us locate your information should you need us again.

{ticketno:[8000257737]}

I wonder if Margaret realizes that she wrote back to the same nutjob twice?

Get a proclamation from your state governor that says “diarrhea”!


Food Allergy Awareness Week

FAAW

So, Food Allergy Awareness Week 2011 is still a little far off, but at the same time it’s quickly approaching.

Personally, I’m all about pushing it from a consumer-level rather than having some government mandates handed down to reluctant (and perhaps allergen-ignorant) business owners.

But, at the same time, I see the monumental importance of government recognition.  It spreads awareness and gives hope to those of us trying to express the validity and seriousness of food allergies and anaphylaxis.

So, I urge you to do your part, and write to the governor of your state asking for them to declare recognition of Food Allergy Awareness Week.  From the FAAN website:

Take ActionFood Allergy Awareness Week: May 8-14, 2011

Ask your Governor to Issue a Food Allergy Awareness Week Proclamation

Issuing a Food Allergy Awareness Week (FAAW) proclamation is a great way to help raise awareness in your State!

Ask your Governor to declare May 8-14, 2011 Food Allergy Awareness Week!

In 2010, FAAW was recognized in a RECORD 37 STATES! Let’s break this record in 2011!

As of Feb 8, 2011, only one proclamation has been issued (Minnesota). Only 49 more states to go!

So, what are you waiting for?  It only takes a few minutes, and you may even get a nifty official-looking document from your governor with a state seal that has the word “diarrhea” on it.  I mean, how funny is that?


Chick-fil-A is so freakin’ polite.


You read my post, (The not so) Holy Cow!, right?  Well, I’ve gotten a few more replies from within the Chick-fil-A organization.  While none are as cool as getting one from Dan Cathy himself, they’re all amusing in that they won’t quite mention that the cow’s front leg totally looked like a penis.

I emailed a bunch of random Chick-fil-A email addresses that I was able to find via Google, and soem local places.  This was the first response after Mr. Cathy:

From: Circle Centre Mall <circle.center.mall@chick-fil-a.com>
Date: Tue, Feb 8, 2011
Subject: RE: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Eric,

I’m actually in a mall. The marketing material in question is not in use at our store so I hadn’t seen it.

Interesting observation!

Not sure what feedback you’d received from others, but, at least for me, it hasn’t been an issue.

Thanks for being a Fan of Chick-fil-A!

Sam

So, basically… “It wasn’t me!”  But, “Interesting observation!” must mean, “Wow, that does look like a penis!”

I wrote back to Sam, but have yet to receive any more correspondence from him:

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Wed, Feb 16, 2011
Subject: Re: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: Circle Centre Mall <circle.center.mall@chick-fil-a.com>

Thanks Sam,

I found them amusing.  I did only hear back from the local Chick-fil-A, and interestingly enough directly form Dan Cathy himself.  Now, that’s customer service!

Watch out for over-excited cows, my friend!

-ERiC

Then, I had a nice exchange with local Chick-fil-A employee Rebecca Thornsbury, whom I have contacted before:

From: Chick-fil-A South Hills <cfasouthhills@gmail.com>
Date: Mon, Feb 14, 2011
Subject: Re: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>

Hello Eric.  Thank you for the feedback.  I sent your email onto our Creative Team within Marketing at our Corporate Office.  They emailed back today that they received it and will look into it.  Also thank you for the nice compliments.

We really appreciate you being a fan of Chick-fil-A.

Talk to you soon,

Rebecca Thornsberry
Marketing Director

Chick-fil-A at South Hills
1620 Washington Road
Pittsburgh, PA 15241
Store- 412-833-1165
Cell- 412-443-5534
www.chick-fil-a.com/southhills

They really are always happy for the compliments of my first email.   I wrote back to my new old friend…

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Wed, Feb 16, 2011
Subject: Re: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: Chick-fil-A South Hills <cfasouthhills@gmail.com>

Hello Rebecca,

I haven’t heard form the creative team in marketing at the corporate office yet, but I did get an email from Mr. Dan Cathy himself!  That’s what I call service!

I would be interested to see if anyone else saw the same thing I did.  Maybe it’s more like a Rorschach test for a dirty mind, and I’m the odd man out.  Although, my wife saw the same thing.

I’m glad you like the compliments, and can assure you that they’re well-deserved!  I didn’t hear back from the Robinson CFA, but that’s where we saw the humorous (or amorous?) cow clock.  Your store is generally much cleaner and more pleasant… so a response from you & not from them isn’t a surprise.

Just writing this email I’m already hungry for some chicken nuggets.

Thanks for writing!
-ERiC

I’m telling you, it looks like a penis.

From: Chick-fil-A South Hills <cfasouthhills@gmail.com>
Date: Thu, Feb 17, 2011
Subject: Re: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>

Hello Eric.  It is nice to hear that Dan Cathy wrote you.  Chick-fil-A is a great company and cares about what the customers think.  I am not sure if the Marketing Team will be writing you or not.  When they emailed me back, they said they would pass it along to the creative people and make note of it.

We have had no one else mention anything about the clocks.  A lot of the kids that eat in our restaurant really liked them and moms asked if they could take them home.  I had mentioned in my feedback to Chick-fil-A that it was a hard table topper because people moved the arms around and then they broke very easily.

Thanks again for the feedback and we’ll see you soon!

Rebecca Thornsberry
Marketing Director

Chick-fil-A at South Hills
1620 Washington Road
Pittsburgh, PA 15241
Store- 412-833-1165
Cell- 412-443-5534
www.chick-fil-a.com/southhills

“Mom, can I take home the cow alarm clock where his arm is swinging around from his waist?  Sure, one arm broke off, but that’s OK.  It just needs the one.”

Although, it does seem that Dan Cathy is a swell guy.  I wonder when he’s going to be on that Undercover Boss show?  A PR team needs to put him to work with a gay Chick-fil-A employee.

I have a few more, but I’ll save them for another post.

 

Al Armcock

Al Armcock