EAT MOR CHIKIN? My pleasure.


I hate to sound like a commercial, and I know I’ve gone on & on about this before; but Chick-fil-A is consistently the best fast food chain around, without fail. I signed up for the Chick-fil-A of South Hills mailing list a while ago, and I’m always getting coupons and emails about specials and post-cards in the mail. One great recent one was that if you went in on Tax Day (April 15th for those anarchists out there) & saved your receipt, you could get the same meal for free on any day in May just by handing over the receipt! How cool is that?

The most recent cool promotion is that I got an invite in my email to request an invitation to try their new spicy chicken sandwich before it’s widely available next week. (The invites seemed to pop up all over Twitter & Facebook too, so they were readily available if you knew where to look!) I made the reservation, and printed an invitation with a custom barcode. I signed the wife up, so we could both enjoy a new sandwich.

Tonight we went & redeemed the coupons in the midst of some other errands, and the sandwiches were excellent… but the service (as always) was top notch. It was busy, but we were in & out of line quite quickly. We were greeted with a smile by the young girl at the cash register even though it was obviously a crazy work night. We even received beaded necklaces with a hot chili pepper charm to go along with our sandwiches. Of course, it’s always “my pleasure” instead of “you’re welcome” when you thank them for anything. Our food was out in a reasonably quick time, and seconds after we seated ourselves another young man in the dining area politely asked if we had everything that we needed.

About halfway through our meal, another young man came out with an envelope, on it was handwritten “Eric and Bethany Carroll”, and inside was this…

Thank you for coming to the Spicy Premiere Week!

Chick-fil-A | Thank you for coming to the Spicy Premiere Week!

Spicy Premiere Week - Free Milkshake

Free Hand Spun Milkshake

…yeah, it looks like the employees on duty tonight actually signed the postcard/coupon thing!

Apparently, it’s working because I’m blogging about it, and spreading the word, and I’ll be talking about it, and I’ll be crazy by working it in when anything remotely related comes up in conversation.

Before I was halfway to the garbage can on our way out this evening, the young man from the dining room took my tray & dumped it, this is usually a regular occurrence here too… just imagine it happening at McDonald’s, Wendy’s, Burger King, KFC, or Taco Bell. You can’t, can you?

These guys know how to get me to keep coming back, and how to get me to talk about them. Genius, I tell you. So if you’re into Spicy Chicken, try the new sandwich out. If not, check out Chick-fil-A anyway, for the best fast food experience you’ve had in a long time.

So I’m not completely biased… Chick-fil-A, if you’re listening, add baked potatoes to the menu! That’s the one thing you’re missing. I know I had one at a CFA in Florida… we want them in PA too!

Apparently Market District is OK with your insolence.


For some reason, I found this highly amusing.

If you read my recent rant about people not returning shopping carts and found yourself thinking that I was completely out of line…  Enjoy some reinforcement from Market District themselves:

I wrote:

@MarketDistrict Does this – http://wp.me/pwqzc-ai – make you angry?

They wrote back:

@AiXeLsyD13 We would b grateful if ppl put the carts back in the designated areas but we also have staff 2 round up the carts as well. Thx!

So please continue your rude behavior while we all look the other way.  KTHXBYE.

This is why you can’t have nice things…


The other night, the wife & I were on a grocery gathering trip to the new Giant Eagle Market District in Robinson, which has an awesomely clean & new interior, helpful friendly employees, and really nice prices.  (I got a Giant Eagle brand ham for just 99¢/lb.!) That’s the inside of the store.

On the outside of the store… the crosswalks are clearly marked (although wholly ignored by the Yinzers), there are nice sidewalks in between rows of the parked cars so you don’t have to walk down the driving lane (but people do anyway), and there are many many places to return your shopping carts.  This is the one that prompted me to write.  I took the following photo with my cell phone…

BUGGY GRAVEYARD

ABANDON THY BUGGIES, ALL YE WHO EXIT!

What is wrong with you, people?  Is it that hard to walk the cart back up the the front of the store, or to the nearest cart return?  Is this driven by arrogance or laziness?  Are you too good to take the cart back up?  Too important?  Your time to valuable?  Are you too lazy?

I get that the Market District employees should also be trolling the lot looking for these things to clean up… but if the Yinzers had any common decency, this wouldn’t happen in the first place.  Shame on you, this is how the pace will start its eventual slide donwhill until it’s just another crappy grocery store with employees who don’t care and customers that look like they rolled in some dirt before getting up & going inside.  Take some pride in your city and the businesses in it, you dumb Yinzers.

This is why you can’t have nice things.

Turner Dairy products at Giant Eagle stores?


Turner'sGiant Eagle

I’m sure you remember my last post about Turner’s with the pretty picture.  I decided to ask Giant Eagle why all of their stores don’t carry Turner’s products…

From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, February 01, 2010 1:46 PM
Subject: Turner’s Dairy | Charie’s Old Fashioned Buttermilk

Hello Friends at the Big Bird,

I’m writing to you today to request that all of your Giant Eagle and Market District Stores carry products from Turner Dairy Farms, Inc.  I know that some locations do already carry Turner’s products, because I’ve written to them trying to track down some of Charlie’s Old Fashioned Buttermilk… and they clued me in to the Giant Eagle in Brentwood.  I know that the Giant Eagle in Murrysville also carries Turner’s Iced Tea.

I’d love it if the Cochran Road, Bridgeville, and Parkway Center locations had Turner’s buttermilk, chip dip, and tea varieties readily available.  I’d add them to my order virtually every time we shop there… much like I do now with the tea when I find myself in Rite Aid on Banksville Road.

I also find it hard to believe that with the myriad of products and name brands available at the new Market District in Robinson… Turner’s is nowhere to be found!  Have you tried the chip dip?  It’s incredible.  It puts the Kraft and B L brands to shame.

You’ll find in the attached photo all of the Turner’s bounty that my wife & I picked up this weekend while just passing by the Brentwood Giant Eagle.  I can assure you, these products would be on every grocery order if available at the Giant Eagle locations where we typically do most of our shopping.  Not only these products, but the raspberry & lime tea… and just about everything that Turner’s offers!  (Sorry, I don’t do diet drinks.)

Thank you for taking the time to read my email, and I hope that you give Turner’s products serious consideration for inclusion in your fine establishments.

Sincerely,
-Eric
me@my.email.address

And, they responded…

From: “Frey, Brian” Brian.Frey@gianteagle.com
To: “me@my.email.address” me@my.email.address
Sent: Tue, February 2, 2010 10:39:21 AM
Subject: RE: Turner’s Dairy | Charie’s Old Fashioned Buttermilk

Eric,

Thank you for taking the time to write to us regarding Turner Dairy Farms and some of the items that you obviously like as detailed below.

I can understand your frustration related to these items that you feel passionately about not being readily available and convenient to purchase.  However, I must honestly inform you that we don’t have any upcoming plans to carry additional Turner Dairy Farms items at any of our corporately owned Giant Eagle and Market District locations.

We get contacted by customers on a daily/weekly basis requesting us to carry a variety of items from local dairies, and we just cannot support all of these local dairy item requests in our limited dairy cooler space in our stores.  To manage the limited space we have in stores, we try to partner with dairies and vendors that can provide us item programs that accommodate the needs of the majority of our customers.  If we were to carry a representative sample of all the local dairy items that we get contacted about, we would have to eliminate a large portion of our current item mix that a significantly larger customer base demands us to carry and also asks us daily/weekly to expand upon but we cannot as a result of the same limited space challenge.

Sorry I could not give you better news here.  There are a lot of items that I am personally fond of that I have decided to not carry as well due to our limited space and need to satisfy the largest amount of our customers.  In the meantime, some of our independently owned and operated stores such as Brentwood are allowed to carry the Turners Dairy Farms items as you note below.  We allow those owners to have some flexibility in their item mix, and some stores have elected to carry Turners items based on customer demand or geographic proximity to the dairy.

Sincerely,
Brian Frey

Category Buyer
Giant Eagle, Inc.
101 Kappa Drive
Pittsburgh, PA 15238
412.963.2592
Fax: 412.968.1706
E-mail: brian.frey@gianteagle.com

D’oh!  Well, it doesn’t hurt to try, does it?  Apparently Giant Eagle has no intentions of widely carrying Turner’s products, but at least they’re honest about it.  It’s just annoying that I can’t do all of my grocery shopping in one store (or even at one chain), especially with the vicious circle of fuelperks and foodperks and whatever other kind of perks they come up with next.

Interestingly enough, I just sent an email to all those with whom I’ve shared communication with in the past at Giant Eagle, but the “To” address was cut out of the original inline reply… so I have no idea which one actually got through.

I’m assuming they’d have to have an onslaught of messages in order to even consider carrying the Turner’s products.  If you’re so inclined, you can…

Not that many of you are that adamant about the Turner’s brand… but if you are, or you know someone who is… please feel free to direct them here.

This tiny sign made my day…


It’s simple, really.  It’s a small, simple act that’s a symbolic gesture, and may be complete and total BS in all practicality or reality… but it made me feel comfortable today.  I have discussed my shellfish issues before, and have been ridiculed for suggesting that the food service industry take any more action on allergy issues, awareness, and cross-contamination than they already are.  I can’t explain why or how, but this one little sign put me at ease.  Why?  Because it was simply acknowledgment, I guess.  Maybe that’s all I want or need.  At any rate, kudos to you, Market District Cafe in Robinson!  What am I making such a big fuss about?  Not much really, just this…

Photobucket

That’s all.  No biggie.  But, to me, it means so much.  I did happen to ask the guy behind the counter about what all was cooked on the grill that I can see, and he was happy to inform me that there is indeed no shellfish that touches said grill surface.  It’s not a big deal to you most likely, but it is to me.  So I blogged about it.

In a related note…  The Market District in Robinson is ridiculously awesome… the grocery store and the restaurant side.  I popped up a review on UrbanSpoon.com, here it is…

photo prime

“It’s like a food amusement park…” by ERiC AiXeLsyD (100 reviews)

January 16, 2010 – Really likes it – I really never thought I’d be this excited about a grocery store. The team at Giant Eagle/Market District that put this place together are geniuses. It’s not the first time I’ve been to the store, but today was the first time eating in their cafe. Floor layout plan and traffic flow not withstanding, this is a great place to eat! It’s almost a cross between a food court and hospital cafeteria… with really really good food. You can choose form a bunch of little islands or counters of food… Pizza, Crepes, Rosti, Salad Bars, Hot Bar, Grill/Rotisserie station, and more that I haven’t really looked into yet.

My wife went for a really nice-looking Italian panini with the thickest slice of mozzarella, I’ve ever seen and a nice little side salad with assorted greens, and dropped it off with a Market District brand peach oolong iced tea. She really thought the sandwich was fresh and filling, and is looking forward to trying of the other options. (They had some nice-looking reubens there too!)

I went right to the rotisserie/grill/BBQ area (of course) and my eyes were drawn to the brisket. I got a combo which included the brisket & side… I chose the grilled vegetables… normally for $6, but I got $1 off with my Giant Eagle advantage card. I also snagged a roll (gotta get those carbs!) and a Boylan’s Birch Beer. I chose a St. Louis Style BBQ sauce with the brisket that was a perfect compliment t the juicy beef, and the grilled veggies were perfect. They were just vegetables, the taset wasn’t hidden with a sauce or too many spices. We got an excellent meal IMHO for just over $14.

The thing that impressed me the most was when I was asking the chef/cook behind the counter about what all was cooked on the grill due to my shellfish allergies, he was very patient, kind, and even double-checked with another employee. Then, when I got to the edge of the counter, I spied a sign noting possible cross-contamination listing all the major allergens, and how one should be sure to ask the staff about any cross-contamination. It’s an odd and very small gesture, but it means the world to someone like me who’s generally in a constantly worrisome state when dining out. I applaud their taking note, and to me it says a lot about the company & the people.

Photos of the sign & both our meals have been uploaded to the photo section.

And oh yeah… they have BEER! In a Grocery Store! in PENNSYLVANIA! Genius. I didn’t get any this time, but I saw 6-packs of Straub Special Dark for $6.97 and the wife was eying up the extra large bottles of Raspberry Lambic for only $12.99. We will be back to get some beer!

We’ll definitely be back when we’re in the area!

1 person likes this review Recommend

And, here are the photos I mentioned…

Giant Eagle Market District Restaurant

Giant Eagle Market District Restaurant