Death Taco


Death Taco. No, that’s not the coolest new metal or grindcore band, although maybe it should be.  It’s what I’m (of course) calling the newest Taco Bell menu item.  I have had some inquires as to why I hadn’t mentioned it yet.

Well, I did make a faint mention via Facebook or Twitter a while ago, but had declined to rant here as I’ve been relentlessly trying to contact Taco Bell.  You know how successful webforms are, so of course I got no answer from that, then I fished around for email addresses to send a full email, bugged them via Twitter for an address, and even posted an Ask Yahoo! question.  Out of nowhere, I finally received a reply, and I have no idea if it was in reply to the webform, my emails to random Yum! Brands and Taco Bell email addresses, or some other forum.

I’d like to share my original messages with you.  First the one via webform:

Hola, mis amigos de Titan Taco! Firstly, this isn’t about an incident at a specific Taco Bell, but the form didn’t allow room for general inquiries. I’d like to express my disappointment with a commercial that I saw advertising new shrimp tacos. Well, I guess my disappointment is not with the commercial, but with the product… and the main ingredient.  I don’t think I can express my thoughts in a box with a mere 500-character limit. Do you have an actual email address where I can contact someone?

…And this was to some email addresses that I found after some Googling.

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Mon, Mar 8, 2010 at 4:11 PM
Subject: Taco Fail
To: webmaster@tacobell.com (and a bunch of other addresses)

Hola, mis amigos de Titan Taco!

I’d like to express my disappointment with a commercial that I saw advertising new shrimp tacos. Well, I guess my disappointment is not with the commercial, but with the product… and the main ingredient.

I have a severe shellfish allergy, and Taco Bell has been a shellfish-free dining safe haven for me for years.  It’s one of the few places where I never had to worry about shrimp, crab, lobster, oysters, etc. ending up in my food, or worse yet… crossing paths in the kitchen somewhere.

I will sadly have to cross Taco Bell off of my list of places to dine… but I’d like you to know that there are many of us out here with severe shellfish allergies who have an increasingly difficult time finding safe places to dine out.  Fast food joints have long been a safe-haven for those of us with a shellfish allergy… as most fine dining and now even chain family style restaurants have several shellfish dishes prepared on multiple kitchen surfaces.  Formerly, as long as I stayed away from Long John Silver’s, I was OK.  Taco Bell, KFC, McDonald’s, Burger King, Wendy’s, Chick-fil-A, …were all safe places.

I guess I’ll now have to get my quick Mexican fix at Qdoba or Chipotle.

If you’d like to know what it’s like to dine out with a shellfish allergy, please read this blog post.

Here’s an excerpt…

If you know me in person, have dined out with me, or have ready any of my lunacy online… you most likely know what I have a severe shellfish allergy.  What does that mean exactly?  Well, it means that I can’t eat any shellfish, or I go into anaphylactic shock.  Not only can I not eat the shellfish (that’s crustaceans & molluscs including but not limited to ,shrimp, prawns, lobster, crab, crayfish, oysters, mussels, clams, scallops, octopi, squid, snails, and probably even scorpions and pill bugs), but I can’t eat any food that comes into contact with it.  That means, if you cook shrimp on the grill, take it off, and put my steak on  without washing the surface, it’s the same as me eating the shrimp.

I certainly can’t expect the restaurant to clean the grill in between every meal, as that’s certainly not productive on their end… I just usually try to see where the shellfish is prepared, and eat from another cooking surface.  That seems easy enough, right?

I get that it’s my responsibility.  Yes, I’ve had an epi pen.  But I’d really love to not ever have the need to use one.  I’ve even considered getting Allergy Cards, but they seem a little pretentious or something… like my verbal reminder isn’t enough.

Well, getting me in to a place with shellfish is an issue in itself.  Why?  Well in with the aforementioned cooking surface issue…

I hope that this helps explain what people like me go through, and I hope that you re-consider selling death-filled tacos!

Running from the border,

-Eric

And, this is the reply, although I’m not sure if it’s the reply to one of the above messages, or in poking around on Twitter:

From: Poetsch, Rob (Public Relations) <Rob.Poetsch@yum.com>
Date: Wed, Mar 31, 2010 at 7:30 PM
Subject: Pacific Shrimp Taco Inquiry
To: “world.and.lunar.domination@gmail.com” <world.and.lunar.domination@gmail.com>
Cc: “Hunsaker, Brittany (Contractor)” <Brittany.Hunsaker@yum.com>

Dear Eric,

Thank you for taking the time to contact us about Shellfish allergens concerning our new Pacific Shrimp Tacos.  We want you to know that we take these matters very seriously and that the business of our customers is our top priority.  We value loyal customers such as yourself and would like to take the opportunity to win your business back.

To ,  to our customers who might have Shellfish allergens, we have displayed information at multiple locations in our fish.  These include Shrimp allergen signs that are placed on our window and door clings as well as in our ads where orders are taken.  While the Pacific Shrimp Tacos are offered for a limited time only, all Taco Bell employees have been trained and certified to not have any food products come in contact with Fish and Shellfish during cooking and/or serving.

We would like to send you some Taco Bell Bucks as a token of our thanks, so please email me back with your mailing address.  We hope you will continue to “Think Outside the Bun” at Taco Bell, and appreciate you taking the time to write to us.

Sincerely,
Rob Poetsch
Taco Bell Public Relations

Rob Poetsch
Taco Bell Corp.
One Glen Bell Way
Irvine, CA 92618
O: 949-863-3915
F: 949-863-2252
rob.poetsch@tacobell.com

Of course, I needed to reply:

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Thu, Apr 1, 2010 at 5:15 PM
Subject: Re: Pacific Shrimp Taco Inquiry
To: “Poetsch, Rob (Public Relations)” <Rob.Poetsch@yum.com>
Cc: “Hunsaker, Brittany (Contractor)” <Brittany.Hunsaker@yum.com>

Hello Rob,

Thank you for the reply!  I was beginning to wonder if Taco Bell has a stand on the issue.  While I am pleased to hear about the allergen warning signs along with the employee training and certification, I must say that I still have some reservations about safety.  I am relieved to hear that the shrimp tacos are available for a limited time only.

It is great that you take responsibility in posting signs about allergy warnings.  Your fellow Yum! Brands organization, Pizza Hut, ought to take note.  They display allergen information on their website, noting that the pizza sauce may come into contact with shellfish… but there’s no shellfish on the menu.  When I asked where the contamination may occur (e.g. in the processing/canning facility?) they were unable (or I sadly suspect unwilling) to provide a detailed response.

Back to the subject of Taco Bell… the giant window-clings showing what I’m sure to many is a succulent appetizing piece of shrimp spilling out of a lovely soft taco shell looks to me like a giant Mr. Yuck sticker or the old-time skull & cross-bones “poison” logo that you’d see in cartoons.  They serve as an effective if not spine-chilling reminder as to the presence of shellfish allergens on the premises.  They would also kick my survival instincts into gear, not even letting me enter the presence.  Seriously.  I would wager that right now, it would be pretty difficult to physically get me into a Taco Bell restaurant. My Eustachian tubes are starting to itch just thinking about it.  I realize that this is also a highly personal mental health issue, but one that ought not be taken lightly, as it’s grounded in a very real fear.

Recently I read the blog of a man who almost died when he ordered a vegetarian Indian potato curry dish that he was assured was safe.  Apparently the dish was flavored with a shrimp brine… which ought to be disturbing to vegetarians, vegans, kosher folks, and people with shellfish allergies.  This is alarming to say the least.  I realize that simple cross-contamination may not seem as serious as flavoring an entire dish with shrimp-juice, but I can assure you that it is indeed just as deadly.  Our friends with wheat/gluten and peanut allergies seem to get a lot of attention lately, hopefully it will spill over to the rest of us with the “big 8” and those who aren’t even covered by that umbrella.

Have you taken the allergen training, or do you know what’s involved?  I am finding it hard to tactfully express my concerns about the way that the message was conveyed to Taco Bell employees and the actual willingness of the employees to understand and comply.  We’ve all watched training videos on various subjects and rolled our eyes, promptly taken pamphlets and placed them in the trash, or been angered when someone who doesn’t do our job gives us a new or added process that we must adhere to when we’re sure that the person suggesting the changes has never been in our shoes.

While I mean no disrespect to Taco Bell or any fast food restaurant, have you been to a Taco Bell lately?  Sometimes I am concerned about the personal hygiene and motivation of the employees let alone the cleanliness and efficiency of the kitchen.  Sadly, the low quality and poor service of fast food establishments has become a passively accepted facet of 21st Century life in the United States.  For evidence, I give you the term “McJob“.

I have a theory that for so long now, it has been expressed to kids everywhere to get higher education so you don’t end up as a laborer, janitor, or fast food employee… that fast food jobs have garnered such a negative connotation, the only people left willing to take the jobs are the highly unmotivated individuals, people with no other options, or people using the part time jobs for extra cash with no real pride in their work since there’s no real fear of losing the job or striving to move up the chain of command.

I would invite you to imagine that in the Taco Bell kitchen where you are about to dine there are the standard (and innovative!) sour cream and cheese caulking-gun looking dispensers all loaded on the food preparation area… along side a caulking-gun-looking dispenser filled with a highly toxic pest-control chemical that looks interestingly enough like cheese or sour cream.  Would you still feel safe in eating there?  Sure.  The employees can read.  Sure, they know the difference.  Are they ever rushed in a fast food kitchen?  Do mistakes ever happen?  Of course.  I’m guessing you would at least think twice or watch closely before you dine.

I understand that this scenario is preposterous because I would hope that some sort of federal regulations would forbid any toxic chemicals from being stored in a food preparation area.  No such federal regulations exist for people like me, although Massachusetts is moving forward with this type of thing.

While I trust that your training an certification was put forth with the best of intentions, you must understand that I question its implementation, practicality, and how it’s received and practiced by what amounts to be the first line of contact with your customers… the Taco Bell team member.  What exactly does the certification say?  Does each employee have it, or does a certification apply to an entire restaurant or shift?

I challenge you to quiz the workers at Taco Bells in various locations… inner city, suburbs, malls, and the combo units, and see how much the workers really know about cross-contamination and allergy issues and how they’re observed in a Taco Bell kitchen.  (Hopefully, they fare better than Subway employees.)

All that said, I appreciate and applaud the considerable thought and effort that has already gone into allergen awareness.  Spreading knowledge is the first step.  Did you know that May 9th-15th 2002 is the thirteenth annual Food Allergy Awareness Week?  Now is the time to act and inform, my friend!

I would certainly appreciate some Taco Bell Bucks, if you’ll understand that I may hold on to them until well after the current Pacific Shrimp Taco promotion is over. (Pending reviews, it may not last all that long, eh?) Taco Bell had previously been a shellfish-free Mexican-ish fast food haven for me for many many years.  I can’t tell you how many tacos I ate at the mall nearby to where I grew up when I was a teenager.  A dollar went much further at Taco Bell than it did at McDonald’s, Burger King or anywhere else in the food court.

My address is…

Eric Aixelsyd
XXXXXXXXXXXXXXXXXXX
Pittsburgh, PA  XXXXX-XXXX

I would like to thank you once again for your time and the thoughtful informative reply.  I look forward to perhaps what may be a continued dialog about allergy awareness issues in the fast food industry, and more specifically relating to Taco Bell and other Yum! Brands.

-Eric

Wow, do I hope they write back.

My $1.05 Pillsbury Research Grant Has Arrived!


35¢ OFF

So, you did read my initial letter about Totino’s and the follow-up correspondence, right?  Well, needless to say, my research grant is a little smaller than expected.  Some “cents off” apparently means just that.

I got 3 of these bad boys, entitling me to a whole 35¢ off of one Totino’s product.  One dollar and five cents off of three Totino’s products?  I’m sure I get more than that when I use my Giant Eagle Advantage Card & get them on a regular sale.  Maybe Giant Eagle will double these since they’re less than a dollar…  So I’ll be getting $2.10 worth of free pizza rolls.    I wonder what the regular price is?

Pizza Rolls on Sale at Giant Eagle!

Right now, Giant Eagle has Totino’s Pizza Rolls on sale… 3 boxes for $8.  They say they’re normally 3 for $10.  So… About 40 rolls in the 19.8 oz. bag, 35¢ would get me 4 pizza rolls?  And, I’d only be able to use one coupon with this special, as the Giant Eagle website states that you must buy 3 bags in order to get the $2 off, and the back of the coupon states that no other coupon is to be used with this coupon.  Does the sale act as a coupon?  If not, I could still only use the one coupon at a time… so out of 120 pizza rolls, a whopping 4 would be free?

Perhaps this was a karmic slap in the face?  Maybe a well-deserved one.  You’d think they would simply either not offer any coupons at all… or offer some coupons that are actually worth something… like a BOGO or at least a dollar off.  Perhaps they’re just cheap, or this is all they’re authorized to give out?  It cost them 38¢ to mail me the damn coupons!  That would have been 4 or 5 more free pizza rolls had they emailed me some coupons.  Maybe they know I’m goofing on them.

The letter accompanying the coupons is quite amusing…

Letter from Tracy Boyd @ General Mills

HA HA!  I'm using the internet!

When I see someone write “the internet”, I always think of the guy to the right.  I have no idea why.  I just do.  It sounds archaic written down like that.  THE INTERNET!  HA!  HA!

Not sure where to go from here.  Do I write back, and ask for more research funding?  Do I ask to talk to someone else who may be able to offer more money?  Do I write to completely unrelated organizations and as for research grants?  Has anyone reading this ever applied for a grant?  Should I include a research proposal?  Maybe I should just write back, super-excited about the $1.05, saying what a generous gift it is.  Maybe I should ask to speak directly to General Mills or Totino himself?  Heh.  I feel confident in turning this up a notch.

Also… research will definitely go forward.  I will need some time to assemble my team (although, I think I already know who’s in), procure the test product, and schedule a date for the study.

Stay tuned, loyal subjects!

®

Papal Participation in Lenten Lunacy


A while ago, I decided to write a goofy letter to the Pope about shellfish & Lent.  It was surprisingly very easy to find the Pope’s email address online.  I wrote an email, and again got some editing/revision help from Dave, and sent it off to the Pontiff himself.  Here’s that email…

from ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
to benedictxvi@vatican.va
subject My struggles with Lent & dietary concerns…
mailed-by gmail.com

Good Day Your Holiness,

I was pleasantly surprised at how easy it is to find your email address with a quick Google search! I find it fascinating as well as endearing that you make yourself so accessible to the world, and embrace this new technology. I’m not sure if this is monitored and directed by yourself, or your trusted staff, but either way… I salute your effort. Also, I’m not sure if this would need to go through translators, or not. Perhaps I should use Google translator and post the results after my message in English?

I’m sure you are quite a busy man, especially in preparation for the upcoming Easter holiday, so I will try to make my point as succinctly as possible.

I would like to express my frustrations with the Lent season and the proliferation of seafood specials on Fridays at nearly every restaurant where I would otherwise be happy to dine. You see, I have a severe shellfish allergy, this makes dining out an adventure under normal circumstances. During Lent, restaurants that normally have minimal or no shellfish selections seem to produce them out of nowhere. This really hampers my ability to dine out comfortably, if at all.

With any cross-contamination, I can go into anaphylactic shock almost immediately. This means if I have a steak or piece of chicken that touches a grill where some lobster was just cooked, or if I have onion rings from the same fryer that was also cooking shrimp; I would begin the process with an internal itching/burning sensation in my Eustachian tube and rapidly closing bronchi.

I would like to ask if you could perhaps add shellfish (and possibly even regular fish) to the list of recommendations of things that one ought to give up in observation of lent. They are part of the “big 8” allergens in the world today. It would really help out a lot of followers & non-followers out there, being able to dine during the Lenten season in complete comfort! I figured that as the Pope, you’re in the best position to propose and act upon a movement of such magnitude.

You might even be able to offer up an explanation at why people have been eating fish for the lent season for so long, now that it’s no longer really an inconvenience. This would be in line with your call to return to stricter Christian values, no? Perhaps it would dispel the rumors that the Catholic Church of yore was in league with a local fishmonger and pushed fish on lent solely (pun intended – would that pun translate well into German? See, “sole” is a type of fish, and is also the root word to “solely” meaning singular…) to raise profits for the fishmonger, who in turn would up the amount of his tithe to the church. I can only assume that this is a rumor, as I find different versions of the tale on the internet, and no real concrete evidence to back any of the allegations.

I’m not Catholic myself, but am a Protestant (United Church of Christ, more specifically). I would say that in recent times we’re “on the same team” though, wouldn’t you agree? Perhaps Peter didn’t intend to include shellfish when he repealed the laws of clean and unclean animals put forth in Leviticus? Perhaps something was lost in translation?

I have one final idea. For Lent, all devout Christians ought to revert to a strict kosher diet. This would certainly strengthen ties with our Jewish friends and put more emphasis on the kind of Passover meal that Jesus would have had with his disciples at the last supper. I would think that this is wholly appropriate for this time of year, and it certainly helps me with my dining problem. Perhaps I ought to just convert and stick to kosher delis and grocery stores? Ha ha ha.

I would like to thank you for your time, and truly cannot wait to hear your thoughts on the subject at hand. I also look forward to a possible continued dialog about faith, shellfish, and allergies.

Humbly,
-Eric

Google translation:

Guten Tag Eure Heiligkeit,

Ich war angenehm überrascht, wie einfach es ist, Ihre E-Mail-Adresse mit einem schnelle Google-Suche finden! Ich finde es faszinierend wie liebenswert, dass Sie sich so der Welt zugänglich zu machen, und die neue Technologie. Ich bin mir nicht sicher, ob dies überwacht wird und von Ihnen selbst gerichtet, oder Ihren Mitarbeitern vertrauen, aber so oder so … Ich begrüße Ihre Bemühungen. Also, ich bin nicht sicher, ob diese müssten durch Übersetzer, oder nicht. Vielleicht sollte ich Google-Übersetzer zu wenden, und nach den Ergebnissen nach meiner Nachricht in Englisch?

Ich bin sicher, Sie haben völlig ein viel beschäftigter Mann, vor allem im Hinblick auf die bevorstehenden Osterferien, also werde ich versuchen, meinen Standpunkt ebenso knapp wie möglich zu machen.

Ich möchte meinen Frust mit der Fastenzeit und der Verbreitung von Meeresfrüchte-Spezialitäten am Freitag um fast jedem Restaurant, wo ich nicht anders ausdrücken würde sich freuen, zu speisen. Sehen Sie, ich einen schweren Schalentiere Allergie haben, das macht einem Dinner ein Abenteuer unter normalen Umständen. In der Fastenzeit, Restaurants, die normalerweise keine oder eine minimale Auswahl Muscheln scheinen zu ihrer Herstellung aus dem Nichts. Dies behindert wirklich meine Fähigkeit zu speisen sich behaglich, wenn überhaupt.

Mit eine Kreuzkontamination kann ich in einen anaphylaktischen Schock gehen fast sofort. Dies bedeutet, wenn ich ein Steak oder ein Stück Huhn berührt haben, dass ein Grill, wo einige Hummer nur gekocht wurde, oder wenn ich Zwiebelringe aus der gleichen Friteuse das war auch das Kochen Garnelen, ich würde den Prozess mit einem internen Juckreiz begin / Brennen in meiner Tuba und schnell schließen Bronchien.

Ich möchte fragen, ob Sie vielleicht könnten Muscheln (und möglicherweise sogar regelmäßig Fisch) in die Liste der Empfehlungen der Dinge, die man aufgeben, in der Beobachtung der Fastenzeit soll hinzuzufügen. Sie sind Teil der “Big 8” Allergene in der heutigen Welt. Es wäre wirklich sehr helfen, von Anhängern und nicht-Anhänger gibt, in der Lage, die während der Fastenzeit im kompletten Komfort zu speisen! Ich dachte, wie der Papst, Sie in der besten Position zu schlagen und die Reaktion auf eine Bewegung von solcher Tragweite sind.

Man könnte sogar in der Lage sein Angebot bis auf eine Erklärung, warum Menschen wurden Verzehr von Fisch für die Fastenzeit so lange, jetzt, da es nicht mehr wirklich ein Nachteil. Dies stünde im Einklang mit Ihren Anruf, um strengere christlichen Werte zurückgeben, nicht wahr? Vielleicht wäre es die Gerüchte, dass die katholische Kirche von einst wurde in der Liga mit einem örtlichen Fischhändler und schob Fisch auf nur geliehen (pun intended zerstreuen – wäre das Wortspiel auch ins Deutsche zu übersetzen? See, “allein” ist eine Art von Fisch, und ist auch die Wurzel Wort “ausschließlich” bedeutet Singular …), um Gewinne für die Fischhändler, der seinerseits würde die Höhe seiner Zehnten der Kirche zu erheben. Ich kann nur annehmen, dass dies ein Gerücht ist, wie ich verschiedene Versionen der Geschichte im Internet zu finden, und keine wirkliche konkrete Beweise vorzulegen, um die Behauptungen zurück.

Ich bin nicht katholisch mich, aber ich bin ein Protestant (United Church of Christ, genauer gesagt). Ich würde sagen, dass in der letzten Zeit sind wir “auf der gleichen Mannschaft” aber nicht würden Sie zustimmen? Vielleicht Peter hatte nicht vor, Schalentiere, wenn er aufgehoben den Gesetzen der reinen und unreinen Tieren setzte sich weiter in Levitikus enthalten? Vielleicht etwas in der Übersetzung verloren?

Ich habe noch eine letzte Idee. Für die Fastenzeit, die alle gläubigen Christen sollten eine strenge koschere Ernährung zurückzukehren. Dies würde sicherlich zur Stärkung der Beziehungen mit unseren jüdischen Freunden und legen mehr Gewicht auf die Art des Passah-Mahl, das Jesus mit seinen Jüngern beim letzten Abendmahl hätte. Ich würde denken, das ist ganz angemessen für diese Zeit des Jahres, und es sicherlich hilft mir bei meinem Esszimmer Problem. Vielleicht sollte ich erst konvertieren und halten Sie sich Feinkostläden und Lebensmittelgeschäften koscher? Ha ha ha.

Ich möchte Ihnen für Ihre Zeit danken und kann wirklich nicht warten, bis Sie Ihre Meinung zu diesem Thema an die Hand zu hören. Ich freue mich auch auf einen möglichen weiteren Dialog über den Glauben, Muscheln und Allergien.

Demütig
-Eric

Yes, that’s a crudely copy n’ pasted Google translation, and I have no idea if it made any sense at all in German.  Judging by some of the bounce-backs that I received, it may have been stopped by some SPAM filters.

As expected, it went a couple of weeks without a response, so I looked up some other addresses at the Vatican, and for national & local Catholic organizations, and wrote this little forward to send to a bunch of them, along with the original email…

Hello Friends,

I recently sent an email to Pope Benedict XVI regarding some allergy concern issues that I have surrounding Lent, and possible modification of policies on the Church’s policy of not eating meat on Fridays.

I realize that the Pope is probably the busiest man in the world.  He is the head of an organization that transcends many country, political, and cultural borders… and he has many important duties, most especially in this holy time of year.

I was wondering if you would perhaps be able to direct me to someone who would be better suited to open a dialogue about my concerns noted below?

Thank you for your time, and thank you in advance for your help!
-Eric

Finally, we have a response, and not surprisingly, it’s from someone at a local level…

from Gretz, Rev James R <jgretz@diopitt.org>
to world.and.lunar.domination@gmail.com
cc “Bielewicz, Vy Rev Harry R.” <hbielewicz@diopitt.org>,
“Wagner, Laura L” <lwagner@diopitt.org>
date Wed, Mar 10, 2010 at 1:15 PM
subject My struggles with Lent & dietary concerns…
mailed-by diopitt.org

Eric,

Peace and greetings to you.  Your letter sent to many in the Diocesan Offices eventually came to me as the Director of the Department for Worship.  I will attempt to answer your concerns as best as possible.

It is wonderful that our Holy Father is accessible via the internet.  He did recently challenge priests and the Church to better use electronic media for reaching out to people.  Thus my email response to you!

While I am not in marketing, I do see the proliferation of restaurants attempting to make a profit with the “target audience” each Lenten Season.  I guess that’s how business works.  At the same time, I do sympathize with your allergy plight.  Personally, I do not suffer with allergies, however, my late mother had one to lactose and it was very difficult to take her out to dinner.  I know of others who suffer with “celiac-sprue” – the allergy to gluten and wheat products.  That too is a horrible cross to bear.  My mother and the others solved it by frequenting only the restaurants that would gladly serve their needs.  I would suggest the same.

The discipline of abstinence, refraining from meat products, actually has an ancient history.  I too know of the truly legendary stories of fishmongers and their unions, if you will!  However, the discipline goes back to an extant document of the early Second Century known as the “Didache” or “The Lord’s Instruction to the Twelve Apostles”.  You mentioned the kosher diet.  So, yes, when we think of Jewish people, that dietary style comes to mind.  That was the intent of the Didache.  The early Church wanted to have their own dietary laws to make them distinctive as well, hence abstinence, especially on Friday, the day our Lord died for us, so that we too might suffer a little with Him.  That is our mark on the world, if you will.  I seem to recall that the US Conference of Catholic Bishops back in the 1990’s was discussing this discipline and perhaps returning it to all Fridays of the year.  The objection was that since many are refraining from red meat in general and more people are vegans, what does abstinence mean to the modern world?  Of course, the discipline remains for the Lenten Season, however, it is good to dream as to what the modern version of abstinence might be….

Which, then, leads me to your final thoughts about adopting the kosher diet for Lent.  Actually, if all people really embraced the meaning of the Lenten Season – a time for conversion and returning to the Lord – we would definitely have a much better world.

If you have any additional questions, do not hesitate to contact me.  Until then, I remain,

Sincerely yours in Christ,
Rev. James R. Gretz

Rev. James R. Gretz, M.Div., M.T.S.
Director, Department for Worship
Diocesan Master of Ceremonies
Roman Catholic Diocese of Pittsburgh

2900 Noblestown Rd.
Pittsburgh, PA  15205
voice: 412-456-3041
fax: 412-456-3163

+++++++++++

Someone took this letter quite seriously!  I wonder if I’ll hear from anyone else… and I’m wondering how to continue form this point on.  It certainly is fun to see my W(aL)D insanity taken seriously.  It is fun to know that I got a response.  No offense intended here, but I always viewed the Catholic Church as a little “stuffy”.  Maybe they’re mellowing out in this digital age?

Pandora’s Lunchbox


Heh.  Twitter is fun.  So, you may know that I have my W(aL)D Twitter account, and I use it to be goofy.  I think I re-opened the Subway door here.  Mayhaps this time I’ll get some sort of resolution?

Today, Subway Freshbuzz tweeted the following…

Does anybody else out there try to save half of their $5 Footlong for a 2nd meal, only to be called back by its delicious siren song?

So, I posted this in response…

@subwayfreshbuzz Nope. Not when 1 bite is a potential trip to the E.R. thanks to cross-contamination in the food-prep area.

Tonight, I have this in my Direct Message box…

subwayfreshbuzz Thanks for the feedback. It would be great if you could let us know more about this incident on our cust. service page  http://bit.ly/bhSAn

Well, at least I have someone paying attention!  I sent them a link to my original complaint to Subway, but I’d like to list the whole saga here… in case I need them to refer back to the message trail at some point…

Five. Five dollar. Five dollar… foot up your ass.

• October 28, 2009 • 8 Comments (Edit)

Subway Customer ID: 1918316

• October 29, 2009 • 7 Comments (Edit)

Quiznos writes back before Subway!

• November 12, 2009 • 8 Comments (Edit)

So, we have a response from Subway! – Not really a response, if you ask me…

• November 13, 2009 • 2 Comments (Edit)

The Quiznos Toasty Torpedo™ and the diminutive hand model…

• November 17, 2009 • 3 Comments (Edit)

“You never told me you spoke my language, Doctor Jones.”

• November 18, 2009 • 3 Comments (Edit)

If we’re keeping score, that’s Subway 1 and Quiznos 3½. – No doubt.

• November 20, 2009 • 3 Comments (Edit)

Subway®: “First, allow me to apologize.” – Again, this really wasn’t a nice response, or a response at all…

• November 24, 2009 • 4 Comments (Edit)

Allergies, Alliteration, and Annoyance.
– I had to take it somewhere else.

• November 25, 2009 • 6 Comments (Edit)

Allergies, Annoyance, Alliteration, & Acceptance

• December 21, 2009 • 1 Comment (Edit)

A one time good will gesture from Pillsbury!


Pillsbury Pizza Rolls BoyNot too long ago, I wrote to the maker’s of Totino’s Pizza Rolls (which I soon discovered was Pillsbury/General Mills) to ask about microwave cooking times for quantities of more than the reccommended 6 at a time.  The answer seemed to be pretty vague, as most corporate replies are.  Of course, I was determined to ask further questions — goaded onward by many of you here and on other places around the ‘net.  Here’s where I’d like to share my reply to them, and of course their latest response.  Thanks to Dave again for the editing help here!

from ERiC AiXeLsyD world.and.lunar.domination@gmail.com
to Corporate.Response@genmills.com; Pillsbury@emails.pillsbury.com
date Tue, Mar 2, 2010 at 2:39 PM
subject Re: Your Response From “Pillsbury” – 2010/02/12-0715 XTB
mailed-by gmail.com

Hello Ms. Boyd,

Thank you for the quick and thorough response!  (Apologies if the “Ms.” should be a “Mr.”, I know the name Tracy can go either way!) In reading your response, I have a few more questions, and perhaps a proposal for your consideration.  I do enjoy the quickness/convenience of cooking in the microwave versus using a conventional oven.  Perhaps I should learn to use the toaster oven as a compromise?

The first thought brought to mind was that perhaps I may be doing something wrong.  The instructions say to arrange the rolls in a circle on a plate.  Would this be “in a circle” like spokes of a wheel, or “in a circle” like covered wagons circling around weary travelers?  I haven’t ever really put much thought into it until now, thinking I may perhaps be doing it wrong as there is no picture on the box to illustrate.

I’m somewhat confused as to the 8 pizza rolls for 45 seconds, as the recommended time for 6 rolls is (I believe) 55 seconds.  Typically, I go for 1:05 so that the middle isn’t still cold.  I’m also aware that all microwaves are different, and may vary, so I accept that my microwave is behind the curve, if you will.  I will have to try 8 rolls at a time, and may even venture into as of yet uncharted 10 or 12 roll at a time territory.  I know this may be a cavalier attitude, but it’s just how I roll.  (Pun intended.)  I will take into consideration that it has been “highly suggested” that I cook more than 8 in a conventional oven.

Along these same lines, I’m fascinated that no more than 8 rolls at a time have been put into the microwave at once in your test kitchens.  Is this really the case, or have trials involving more than 8 rolls at a time manifested disastrous results?  Is there some sort of moratorium on adventurous cooking?  I know that if I had access to a bunch of pizza rolls, and a bunch of microwave ovens… I’d feel it was my duty to push past the ambit of acceptability into the realm of ridiculousness.

I have bounced my ideas off of a few like-minded individuals, and we are prepared to do a public service by testing Totino’s pizza rolls in varying quantities, cooking times, and microwave ovens while making video and statistical documentation of the results.  I have safety goggles, a food thermometer, hot pads, a video camera on loan, and, obviously, a microwave oven.  The only thing that we require now would be copious amounts of pizza rolls.

While I’m guessing that you’re not officially able to get behind such a study, would you be able to provide coupons for the pizza rolls, or perhaps donate them altogether?  Certainly the prospect of someone embarking upon new microwave cooking frontiers would be exciting not only to you, but to the scientists/chefs/technicians in your test kitchens.  We would, of course, be more than happy to share all of our results, which you in turn would be able to use (or ignore) at your discretion.

I would like to thank you for your time and continued correspondence.  I truly appreciate the fact that Pillsbury/General Mills takes the time to respond to its consumers’ web inquiries with real emails from real people.

Respectfully Yours,
-Eric Aixelsyd

I thought that was a pretty straight-forward email with some easily answered questions & an interesting proposal.  Apparently I crossed the ridiculousness line for Ms./Mr./Mrs. Boyd, though.  I don’t know why, but I read the following response with the “not amused” tone.

from Corporate.Response@genmills.com
to world.and.lunar.domination@gmail.com
date Tue, Mar 2, 2010 at 6:47 PM
subject Your Response From “Pillsbury” – 2010/03/02-5183 XTB
mailed-by genmills.com

Hello Mr. Aixelsyd:

Thank you for contacting Pillsbury with your inquiry.

In regards to your question, we have not tested for more than 8 pizza rolls at a time.

If you wish to try this, it would be at your discretion. Please note that when adding more products into a microwave to cook ( ie 16 pizza rolls instead of 8 ) and trying to adjust the cooking temperature will not harm the safety of the product, but may change the quality, such as hardening of the crust or uneven cooking, etc.

As a one time good will gesture, we will send some cents off certificates in which you should receive within 20 business days.

We hope you find this information helpful. Please let us know if we can help you again.

Thank you,

Tracy Boyd
Customer Care Specialist

Coupons!  Nice.  This will be a long 20 business days.  I can’t believe that they’re actually sending coupons.  I wonder what the amount will be?  I have to do the testing now.  I have officially gone past the point of no return.  I must complete this absurd task… and I must do it right the first time.  I’m assuming that “one time good will gesture” means that they’ve had enough of my shenanigans.

So, they definitely have not tested more than 8 at a time in the microwave.  Why?  I know I would.  You know you would.  Hopefully, with the help of my esteemed colleagues, we will remedy this situation.  The world will know the limits of pizza rolls in the microwave.

Interestingly, my question about pizza roll circle placement went wholly ignored, as did the more personal inquisition as to Tracy’s gender.  Not that the second one matters, but perhaps it iw what pushed the button.  The circle question was quite important, though.  I’m surprised that there’s no drawing on the box/bag.  There are certainly illustrations out there for much more obvious sets of directions.

I can only imagine what went through his/her head as she read the “wagon wheels” line.  Ha ha ha.

So, this leaves us wondering…

  • How did they know that safety would not be an issue but the quality would degrade if they didn’t do any testing past the magic 8?
  • Seriously, now… Does “in a circle” mean like spokes of a wheel, or like circling covered wagons?
  • Is Tracy a man or a woman?

Luckily, Tracy said “Please let us know if we can help you again.”  I believe that we do again need some help.  Is another reply in order here, or do we just save it for inclusion with our test results?

Perhaps I’ll ave to include this too…

arrange the rolls in a circle on a plate

"arrange the rolls in a circle on a plate"

I can’t wait to hear your thoughts.


Entirely unrelated, just for fun…

Totino’s® Pizza Rolls®


Pillsbury | Totino’s® Pizza Rolls® Pizza SnacksWho doesn’t like Totino’s® Pizza Rolls® Pizza Snacks?  More importantly, who eats only six at a time?  Maybe for a small snack… or maybe I just eat too much.  I don’t have them often, but when I do… I most assuredly want more than six.

I realize that I could cook more than six at once and figure out the timing on my own… but that wouldn’t be any fun now, would it?  I decided to write to the maker’s of Totino’s, who (previously unbeknownst to me) happen to be Pillsbury.  I clicked around until I found their webform, and submitted this…

Hello Friends,

I write to you today regarding Totino’s Pizza Rolls.  These little snacks are awesome, my friends.  I love to eat them as a snack while I’m watching my favorite TV shows or Penguins hockey.

My problem though, is that I’m fat… and I need more than the 6 at a time that’s listed on the package in the cooking suggestions.

Certainly your portly Pillsbury mascot could appreciate my situation?  I’d like to suggest that the bags & boxes also include cooking recommendations for 12 at a time… or more.

Usually 12 can satisfy my snack cravings, although sometimes I go for 18.  Maybe you could include instructions for 13, a baker’s dozen as they say?

In the mean time, before you’re able to print new cooking instructions on the bags & boxes… can you just send me a chart of larger quantities and suggested cooking times?

Thank you for your time, I can’t wait to hear from you.  (I can appreciate how valuable time is… like when I try to cook two batches of 6 rolls during the commercials!)

Inquisitively,
-Eric

Which I thought was a little goofy, but not over-the-top.  Apparently this is a request that’s made often.  The answer seems well practiced…

from Corporate.Response@genmills.com
to world.and.lunar.domination@gmail.com
date Sun, Feb 14, 2010 at 2:01 PM
subject Your Response From “Pillsbury” – 2010/02/12-0715 XTB
mailed-by genmills.com

Hello Mr. Aixelsyd:

Thank you for contacting Pillsbury with your inquiry.
Unfortunately, the most that we have tested for in our kitchen is 8 pizza rolls in the microwave, in which you would place on a microwave safe plate in a circle and cook on high for 45 seconds (noting that microwave oven temperatures can vary).  If you are intersted in baking more, I would highly suggest following the directions for the oven.  Please be assured that your comments and suggestions will be shared with our product specialists.

We hope you find this information helpful.  Please let us know if we can help you again.

Thank you,

Tracy Boyd
Customer Care Specialist

I’m going to have to write back, and get goofier.  My inquiry was taken absolutely seriously.  I really can’t believe that there are food scientists or chefs out there that have a job that involves putting things in microwaves… and they haven’t gone past 8 at a time?  Ridiculous.  You know that you’d try to at least do a whole bag at once… if not two or three.  Look… I can’t even control my use of italics.  Can you imagine if I had a microwave and some goo-filled little exploding pods at my disposal?  Microwaves are cheap enough these days.  I’ll take donations… I’ll need a microwave and more Totino’s Pizza Rolls than you can count, and the trials will begin.  For more fun, I’ll need someone to help & video.

Anyone in?

I wrote back to Pizza Hut…


A while ago, I wrote to Pizza Hut, just being goofy for the most part… commenting on how Pizza Hut’s sauce rips through me like… well, have you ever seen a cat with its head stuck in something & it flailing round to try to get it out?  Yeah.  It’s like that.

They wrote back, and the message from Mr. Kronenwetter actually raised a little concern for me.  I noticed that some of their foods may contain shellfish allergens, although there is no shellfish to be found on the menu.  If you’ve read the background on my shellfish allergy, you’d know that it freaked me out a little.  I say just a little becuase I’ve eaten there without any allergy-related problems (that I know of)…  so far.

I don’t have a response yet, but I thought I’d share my most recent email to them…

from ERiC AiXeLsyD
to Dave Kronenwetter
cc Ed Holt
date Thu, Feb 4, 2010 at 2:17 PM
subject Re: Pizza Hut Incident Eric Aixelsyd
mailed-by gmail.com

Thank you Mr. Kronenwetter,

You are, as of yet, the only representative from Pizza Hut or Yum! Brands that has answered my original query.  I applaud your dedication to service and customer satisfaction.  I used the contact form on the website, and acquired some email addresses from around the web when I discovered that was to no avail.

I am interested in the linked allergen information though.  I do have a severe shellfish allergy, and it concerns me that items with an “•” are notated with the ominous “products are prepared in common equipment and therefore may contain allergen” warning.

More interesting to me are the items marked…

  • SAUCES; All-Natural Pizza Sauce, All-Natural Sweet Pizza Sauce, All-Natural Old World Pizza Sauce
  • TUSCANI PASTAS; Lasagna, Chicken Alfredo, Meaty Marinara
  • APPETIZERS Served with dipping sauce; Breadsticks
  • WS Bone Out Wings; Garlic Parmesan
  • WS Crispy Bone In Wings; Garlic Parmesan
  • WS Traditional Wings; Garlic Parmesan

I see from the menu & nutritional info available online that there’s no shellfish available to order, so the “prepared in common equipment” line really really confuses me.  Am I to assume that the common equipment is in the manufacturing/processing/

canning facility with the sauce?

Are the breadsticks & garlic Parmesan wings listed simply because they’re served with the sauce?  Are the wings breaded alongside shrimp at the factory?  Are the breadsticks marinated in butter beside lobster at the processing plant?

Are the pastas listed simply because they contain the sauce?  But then, there’s the Alfredo… which is a wholly different kind of sauce.  Are the noodles the culprit?  I must say that the whole thing has me befuddled.

Basically, you’re telling me that if I’m allergic to shellfish… I might want to avoid everything that contains pizza sauce …from a place called Pizza Hut?

Also, the text from the bottom may require a little clarification…

The allergen information displayed on this site is based on standard product formulations and is current as of March 2009. Variations may occur due to differences in suppliers, ingredient substitutions, recipe revisions, and/or product production at the restaurant.

Anchovies (Fish) are offered in many Pizza Hut restaurants. Shrimp (Shellfish) is offered in a very limited number of Pizza Hut restaurants. Customers with concerns should contact their restaurant directly to determine if these ingredients are handled in the restaurant.

Huh?  How is one to be made aware if there are different circumstances regarding  suppliers, ingredient substitutions, revisions, or product production?  I’ve never had a hostess seat me, list the specials, then divulge any information about new suppliers, possible substitutions, or about new preparation methods.  I’ve never seen it written on a dry-erase board inside the door, or in a menu insert.  How am I supposed to be sure that Pizza Hut isn’t going to inadvertently send me into Anaphylactic shock?

Does the second line about shrimp make all the above listed possible concerns no longer a concern… or is that in addition to already existing concerns?

Please, don’t take my questions as lashing out at you personally, but really… can you understand the frustration I have at learning of these menacing shellfish issues?  Certainly you can appreciate the humor of having to go to Pizza Hut only to avoid pizza sauce?  Perhaps the allergen information page needs updated and clarified?

I realize that I am sending a lot of questions your way at once.  I would like to thank you in advance for your time and I hope that you will give all of my concerns some serious contemplation, and perhaps pass it on to others at Pizza Hut or Yum! Brands for their additional input.

According to the Food Allergy & Anaphylaxis Alliance website, “Approximately 12 million Americans suffer from food allergy. Food-induced anaphylaxis is believed to cause 50,000 emergency room visits and about 150 deaths annually.”  I really don’t want to be one of those 150, or even one of the 50,000 any time soon… but I would like to be able to enjoy some fantastic pizza (without the aforementioned disastrous after-effects).

I look forward to your thoughts!

Inquisitively,
-Eric
world.and.lunar.domination@gmail.com

I really hope to get an actual response with some clarification.  It is worded/displayed in a goofy manner, don’t you think?

I need a whole new level of participation.


OK, so in a recent McBlog, I made a call out to the readers to be creative and active, and make a chart depicting the levels of snacking as  mentioned in my SPAMvertisement from McDonald’s.

So far, Troy is the only one to reply.  While Troy’s submission is a valiant effort, I’d like to see more.

This is my second request, in which I will simultaneously be more stern in my request, and shamelessly plead for your participation. I know you’re out there reading.  I hear things.  I see traffic.  I get notes/comments on other sites.  I get comments here.  Let’s pull it all together here, shall we?

This is what I need: I’d like a chart, graph, illustration, photos of a diorama, cartoon, audio recording, video, whatever you want to create… depicting the “whole new level” of snacking noted in this letter.  Is it a top level?  A side level?  A hidden level?  A secret level?  A low level?  You can even use some of my past McDonald’s-related posts for inspiration.  Is the McGangBang on the map?  Does snack level have a correlation with restroom cleanliness?  Is the ketchup station a mess?  Does Heinz’s opinion count?

Be Our GuestHere’s what you get: Bragging rights.  Well, that, and one of my “Be Our Guest” Cards that entitles you to a free Mac Snack Wrap.  Why only one?  Well, because I already used one… and really, do you need more than one Mac Snack Wrap?  Plus, the letter suggested that I share one… so I am.  Also, it gives me a twisted sense of satisfaction knowing that McDonald’s is (albeit indirectly) sponsoring their own ridicule.

How do we decide who wins? Well, again, this depends on you… the readers.  I believe that I have the option to put up a poll… so once all submissions are in, the voting will go on for a week or so.

How it will go down: Let’s give it to Friday, Feb. 5th, 2010 to get submissions in to me.  We’ll vote the following week, closing & announcing a winner on Friday, Feb. 12th.  You’ll have your free Mac Snack Wrap just in time for Valentine’s Day… so you can show someone you love how cheap you are.  You can get submissions to me by leaving them in the comments here (if you’re ‘net-savvy) or you can email them to world.and.lunar.domination@gmail.com.

So, we’re all clear on this, right?

Posterous?


I’m posting to everything via email thanks to Posterous… just checking it out to see what it’s all about.  Apparently, you can throw anything at it via email attachments, and it deals with it on its own… and I’ve set it up to post to Twitter, tumblr, Facebook, WordPress, YouTube, and Flickr on its own.It’s really easy.  all I’m looking for is some consolidation.  I’d ask for MySpace support if anyone used that any more… but Photobucket support would be cool… as well as importing UrbanSpoon reviews – although, that may be there and I just haven’t found it yet.

Perhaps this out to be the way that Fast Food Fail is handled?

I’m going to attach some totally unrelated stuff, just to see what happens with it.

I wonder if it handles formatted text better than WordPress?

It will apparently even embed video from YouTube if you just provide the URL…


…and all kinds of other crazy stuff.

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

Two Of A Kind by Gasoline Dion
Download now or listen on posterous

02 – Two of a Kind.mp3 (3522 KB)

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