Podcast?


An interesting exchange/idea from my friend Terry on Twitter…

Passenger6x3 | @AiXeLsyD13 you dont you start a podcast?

AiXeLsyD13 | @Passenger6x3 I doubt I’d have much to say? Ha ha ha. I prefer the written word to audio or video for expressing myself any more…

Passenger6x3 | @AiXeLsyD13 get you and dave on the mic and it would be all good. about 4 hours ago via txt

AiXeLsyD13 | @Passenger6x3 Perhaps. We have discussed a viral video show. Ha ha. about 4 hours ago via web in reply to Passenger6x3

Passenger6x3 | @AiXeLsyD13: @Passenger6x3 Perhaps. We have discussed a viral video show. Ha ha.– do it!

Well, who else would be interested?  (Involvement in either helping/watching/listening…?)

Aller-G’s


…Saw some more cool tweets about allergies today, again from pnutfreeworld.  They all caught my eye, and put me in a slightly better mood.  I’m not allergic to peanuts, but a lot of other people out there are.  I’m allergic to shellfish, and all of us that suffer from severe allergies need to stick together… so I’ve been following allergy issues on the web more & more.  I thought I might share with the hopes that if you’re out there suffering form allergies, and you happen to stumble upon this blog… you’ll know that there’s a bunch of us out here… or if you have a friend or family member that suffers form allergies, this may offer you some insight into their world.

The first one that jumped out at me today, was this one…

Law Makes Allergies a Restaurant’s Responsibility, Too – A Massachusetts Regulation Requires Restaurants to Get Food Allergy Training

If you saw my blog the other day about the two thrilling tweets, this would be the conclusion.  Apparently it passed! I know… this is odd for me to celebrate.  Normally, I’m anti- anything that has to do with making more rules & regulations or expanding government.  But, this just hits too close for me on a personal level to not be behind it.  I just hope they go about it efficiently.

Basically, the law says that if you’re a customer, you need to speak up and inform the restaurant of your allergy, and if you’re a restaurant, it’s your responsibility to have all of your employees trained and certified on allergy safety and cross contamination issues.  I realize that this is not a fool-proof system, and that I don’t even live near Massachusetts, but it gives me hope that other states may one day follow suit.  I now have something concrete to write about to my local politicians… and say “hey, look… they’re doing something that makes sense”.

Sadly, the legislation doesn’t seem to point to chain restaurants… like Subway, where cross-contamination with the seafood sub is a major issue.  It does, however, give me hope that I will someday be able to dine in an upscale restaurant with no abnormal concern for my safety.

If you’ve read my trifecta of tirades on the food industry & cleanliness & allergy issues, (That’s 1, 2, & 3) then you know that there are others out there who think that implementing such training would not only be impractical, but it would be just not done at all or treated like a joke from all concerned parties.  I really, really hope that’s not the case once this is put into effect.  I would hope that this would be an issue that’s handled quite seriously… it is, after all, a life-or-death issue.

The second article’s title made me think, “damn right”…

Food on the road can be a minefield – Taking steps to minimize the risks from allergies

Now, this is from a Canadian publication, and they seem to have a lot more government regulation already… but I don’t really support banning things like they seem to want to do.  Education and training is what we need. This article is a nice list of websites and literature that you can look to for support in dining out while traveling abroad.

I’m going to have to look into these sites a little more, and see if there’s anything worth noting or sharing.

There are two not mentioned in the article that look promising… but they really need their databases updated if they’re going to be useful at all:  Can I Eat There? & Shellfish Free

I’m also hoping UrbanSpoon.com one day makes note of more than just gluten-allergy friendly restaurants… and picks up on the big 8.

This last one is cool on a geek front as well as an allergy front…

Peanut Allergy Blocker On The Way

The concept just blows my mind.  I’ve said before… even if I was given a cure tomorrow, I doubt I’d ever even want shellfish at this point… but at least I’d be able to eat food off of the same grill or out of the same fryer without hesitation or anaphylactic repercussions.

I’ve read a lot about the causes of allergies… and asked a lot of questions of doctors.  It’s amazing how much they don’t know… but this article is very enlightening, and it’s all broken down so it’s easy to understand:

Dr Suphioglu said that the work being done by his team also has potential benefits for all allergy sufferers. “Taking a step further back in how an allergic reaction occurs, we are also carrying out research into how we can prevent the allergen specific antibodies from being produced at all.

“In an allergic reaction, the body produces cell signalling molecules called cytokines to trigger the production of antibodies. If we can neutralise the cytokines involved with the allergic reaction, we can potentially block or reduce the production of the antibodies. In recent preliminary results we have successfully identified a substance that interacts with one of the key cytokines involved in the allergic reaction. We are now assessing the capacity of this substance to block or reduce antibody production in the allergic reaction.”

Dr Suphioglu is confident that his team’s allergy research work will result in better treatments for allergy sufferers. “I believe our research into understanding the molecular and allergenic properties of major peanut allergens together with our work on how to prevent or inhibit allergic reactions will contribute to the development of safer and more effective methods for peanut allergy diagnosis, prevention and treatment as well as benefit sufferers of other allergies.”

I’ve read a bunch of articles pertaining to the links between asthma and dust mite allergies and their relation to the severe shellfish allergies.  It’s really interesting stuff.  I hope all of these studies merge in the near future, and perhaps there will be an end to all my allergy-related rants!

Posterous?


I’m posting to everything via email thanks to Posterous… just checking it out to see what it’s all about.  Apparently, you can throw anything at it via email attachments, and it deals with it on its own… and I’ve set it up to post to Twitter, tumblr, Facebook, WordPress, YouTube, and Flickr on its own.It’s really easy.  all I’m looking for is some consolidation.  I’d ask for MySpace support if anyone used that any more… but Photobucket support would be cool… as well as importing UrbanSpoon reviews – although, that may be there and I just haven’t found it yet.

Perhaps this out to be the way that Fast Food Fail is handled?

I’m going to attach some totally unrelated stuff, just to see what happens with it.

I wonder if it handles formatted text better than WordPress?

It will apparently even embed video from YouTube if you just provide the URL…


…and all kinds of other crazy stuff.

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

Two Of A Kind by Gasoline Dion
Download now or listen on posterous

02 – Two of a Kind.mp3 (3522 KB)

Posted via email from AiXeLsyD13

A close to all the food rants… maybe.


I’m sure this isn’t the last you’ll hear from me on the subject, but this is just to close out my recent rants about the bad habits of restaurant employees out there everywhere.

If you need a recap, here’s how it panned out on my end…

Admittedly, I was just “going off” in reaction to the mentioned articles, but it doesn’t excuse any of the deplorable actions described within.  I really appreciate the blog hits, feedback, & discussion on the issue… whether it was here on this blog, or via Facebook, Twitter, Pittsburgh Beat, or whatever venue a link was pimped upon.

In the last blog, I was tagged and deemed it by an entertaining blogger  named Charity that sits on the server side of the fence, and some things were explained to me.  She was one of the ones quoted in my rants, although she wasn’t confessing to disgusting behavior, just complaining about customers (which she has every right to do).  Apparently I’m adorable in a “oh my, isn’t he so naive” kind of way.  I commented there, really saying all I have to say on the subject for now.  I even saw a few encouraging words from another commenter, teleburst, who provided some cool links to his blog on being more accommodating to customers with special dietary needs.  Let’s hope he does eventually blog about allergies!

I love the blogs about how to be a better customer that are out there… I wouldn’t imagine that people would actually do some things like share drinks with free refills or leave a mess after their kid makes one…  But I guess it’s happening out there everywhere.

I know I mentioned discussing tips, but the mood has passed for now… I’m sure I’ll dive into it someday.  I need to do another goofy W(aL)D post soon.  Hits have been skyrocketing for my Sprint Short Codes post, there’s apparently still a problem that Sprint refuses to admit!  Oh well, until next time… Remember to tip your servers at least 20% for good service, unless they slip you some regular instead of decaf or beef stock when they tell you it’s vegetable stock.

Can I Eat There?


Juts found this site, haven’t looked around much, but it looks to be awesome.

More upon further review…

http://www.canieatthere.blogspot.com

Stats


Heh.  Stats are amusing to me.  I love relatively useless information, and I love that they’re built in to WordPress.  I don’t even have to do anything.  They’re just… there.

First off, thanks to all the readers, posters, and all 3 or 4 people brave enough to comment here on the blog.  I really dig comments.

You can see over the weeks, the views have been up & down each day, generally according to whatever was posted that day… but steadily over the weeks, the number of views has climbed.  (That last drop is because it’s meed-week, I believe…)

W(aL)D,graph,World (and Lunar) Domination,views,readers,clicks,days

W(aL)D,graph,World (and Lunar) Domination,views,readers,clicks,weeks

Apparently, the goofy emails go over better than the other stuff.  I’ll have to try some more of that… but this is really my only outlet for anything, so it may stay a mixed bag for a while.

Not only are the graphs funny to look at, but I can tell what people have been reading…

Sprint,shortcode,short,code,short code,W(aL)D,World (and Lunar) Domination,Yuengling,Yeungling,Sauce,Kmart,Kmart Feedback,Store,manager,Mrs. Santa Claus,Quiznos,West Liberty

Apparently the shortcodes are still a problem with Sprint. Wonder why this isn’t a news story yet?  Others are wondering why they can’t get Yeungling Lager Sauce any more.  Me too.  People are still inquisitive about Quiznos, Kmart, Wendy’s, and apparently a naked Asian Mrs. Claus.  I hope any of you that landed here randomly were amused, apologies for the lack of naked Asian Santa’s wife.

This is what you’ve been reading recently…

C-3PO,Data,Star Wars,Star Trek,Mrs. Clause,Creepy,Quiznos,Toasty Torpedo,Stuffing

So, the Data vs. C-3PO thing was read (or at least clicked on) a lot… No real interest, or just nothing to say about it?  Subway is still apparently amusing.  Still haven’t heard anything further from Quiznos once I let them know that I had a blog, and the allergy amigos must not find alliteration amusing.

Here are the URL’s if you missed any of the stuff the 1st time and want to read it now…

Today

Title Views
Data vs. C-3PO? 6 More stats
Sprint, Shortcodes, SMS, Service, & 4 More stats
Wendy’s in Dormont (Pittsburgh, PA) – W. 2 More stats
Allergies, Alliteration, and Annoyance. 2 More stats
Think of the Kmart employees this holida 1 More stats
So, we have a response from Subway! 1 More stats
Stuffing Recipe – Thanksgiving 2009 1 More stats
The Yuengling Sauce and the LaChoy Teriy 1 More stats
If we’re keeping score, that’s Subway 1 1 More stats
Mellon Arena – Customer Service WIN. 1 More stats

Yesterday

Title Views
Data vs. C-3PO? 40 More stats
The Creepy Mrs. Claus 3 More stats
The Yuengling Sauce and the LaChoy Teriy 2 More stats
If we’re keeping score, that’s Subway 1 2 More stats
Mellon Arena – Customer Service WIN. 1 More stats
The Quiznos Toasty Torpedo™ and the dimi 1 More stats
Stuffing Recipe – Thanksgiving 2009 1 More stats
Impressive. 1 More stats
Think of the Kmart employees this holida 1 More stats
Sprint, Shortcodes, SMS, Service, & 1 More stats

At any rate, thanks for reading!

Impressive.


Thanks for reading, people!

Please, again, don’t be afraid to comment here. Dave does. He’s still alive. Kristin and Mike have. They’re OK too.

Interestingly, it shows me that someone has searched for my email address. Ha ha ha. Also some other cool info there. Neat.

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

Subway®: “First, allow me to apologize.”


So, I fired off two more emails…  One to Subway, and one to my new friend Mr. Jones at Quiznos.  No response from Mr. Jones yet, but we do have one from Subway.  I’ll share it all below!

OK, so email one, to Subway:

From: ERiC AiXeLsyD world.and.lunar.domination@gmail.com
To: “Bridenbaker, Mack” m.bridenbaker@sfaft.org
Cc: Paula Gomez gomez_p@subway.com; Kevin Kane kane_k@subway.com; Anna Marie Seeley seeley_a@subway.com
Sent: Mon, November 23, 2009 10:24:20 AM
Subject: Re: Subway [
Customer ID: 1918316]

Hello Mr. Bridenbaker,

It’s been over a week since your email to me saying that Ms. Gomez would address my concerns and I’ve yet to see any sort of response.  I still haven’t had a reply to my initial message to Ms. Seely, or  from anyone on your team.  I’m disappointed in the lack of comment overall, my first message which was sent on Oct. 28th has still gone unanswered.

I now understand why the employees in your stores have an “I don’t care” attitude.  It trickles down from the top, and certainly must be passed on in franchise owners, hiring, & training.

I’m amazed at your total lack of concern for the decline of your once championing establishment.  I should perhaps pass on my shellfish allergen and cross-contamination concerns to some allergy awareness groups.  Perhaps allergy awareness lobbyists will warrant some attention.  Everyone I know already hates Jared and the $5 footlong commercials, so I don’t need to push the issue on that one.  The concept of cheese tessellation will obviously elude the average sandwich artist from now until the end of time, so we have no hope there.

Perhaps in copying Quiznos’ idea of toasting subs, you should also adopt their business model in using better quality ingredients and customer service policies.  I have had a continued dialog with them regarding your lack of customer service and their seemingly misleading Toasty Torpedo ads with the very tiny hands.  They proudly stand behind their ads (however creepy), their innovation, and their customer service.

Not signed.  On purpose.  Notice all the Cc’s, everyone hates that… I don’t care who you are.   I tried to poke at every issue and make empty useless claims about allergy awareness groups, and I brought up that Quiznos is the trend-setter while noting that they’re also not perfect.

And, on a friendlier note to Quiznos, I decided to reveal my intentions to an amicable Mr. Jones:

From: ERiC AiXeLsyD world.and.lunar.domination@gmail.com
Date: Mon, Nov 23, 2009 at 9:22 AM
Subject: Re: The Quiznos Toasty TorpedoT ads?
To: “Jones, Tony” TJones2@quiznos.com

Thanks Tony,

I must confess, I do have a blog and I have been chronicling my email escapades there.  I like to play them as part consumer advocacy, part humor and all goofy.  I used to write snail mail letters, but email has made it so much easier & faster.  Some friends have encouraged me to keep writing, so I have.  I really enjoy the open & honest dialogue that we have going on, and appreciate that you stand behind the product & integrity of your company… and take the time to respond to emails such as mine.  Also, you obviously have a sense of humor, which has to be a “must” for any kind of customer interaction.  I’m sure you get goofier emails and phone calls from actual crazy people.

I’m intrigued at your suggestion that I get into consulting or franchise journalism.  Do you know how I would even go about this?  Would I need to obtain a degree in something?  I hope to grab followers to my blog just for amusement, but am unaware as to how to make it a profitable venture, ha ha ha.

Thank you once again for your time, I’m actually waiting to hear from some of your Quiznos colleagues, and Subway has still not given me a response beyond “someone will respond”… not that I’m at all surprised by that at this point.

Rock on!
-Eric

Hopefully he writes back in a positive light, and still finds all of this amusing.  Still waiting for further comment from his other colleagues, none of which have really delivered so far.

And, now, the fun part… Subway’s response (or lack thereof):

From: asksubway@subway.com
Date: Mon, Nov 23, 2009 at 3:03 PM
Subject: Subway
To: world.and.lunar.domination@gmail.com

Monday, November 23, 2009

Dear Mr Aixelsyd:

First, allow me to apologize. Secondly, I would like to thank you for taking the time to contact us and share your comments.

At each SUBWAY® restaurant, it is the goal of every owner; manager and employee to produce each sandwich and salad properly made to order.

Our customers provide us with valuable input, which we use to improve our operations. Your comments were shared with the regional office in your area as well as the owner of the SUBWAY® restaurant that you have visited.  Since all restaurants are individually owned and operated it is the owner who would be the person to contact you in response to your concern.

I have gone ahead and copied our Training Department so that further lessons can be addressed with owners and their employees on proper handling.

Again, I appreciate you taking the time to contact us. SUBWAY® looks forward to your continued visits.

Sincerely,

Paula Gomez

Heh.  “First, allow me to apologize” not followed by an apology is extremely profound, and hopefully intentional.  Then, she thanks me for writing, probably through gritted teeth.

This line reeks of copy & paste:  “At each SUBWAY® restaurant, it is the goal of every owner; manager and employee to produce each sandwich and salad properly made to order.”

And, I love the long winded “it wasn’t me”/”it’s not my fault”/”it’s not my problem”:  “Your comments were shared with the regional office in your area as well as the owner of the SUBWAY® restaurant that you have visited.  Since all restaurants are individually owned and operated it is the owner who would be the person to contact you in response to your concern.”  Basically, she’s telling me that I’m being ignored by a lower level.

“I have gone ahead and copied our Training Department so that further lessons can be addressed with owners and their employees on proper handling.”  With what?  Cross-contamination?  Cleanliness?  Cheese tessellation? How to reply to customer emails?

SUBWAY® looks forward to your continued visits” …so we can spit in your food?  Did she read my emails?  Perhaps this whole thing is just a reading comprehension issue.  I find it amusing that the e Subway spokesperson declined to comment.  Perhaps now is the time to move into old-school W(aL)D mode, and reply that Subway will not be allowed on the moon when I’m emperor.

Are there any psychologists or psychiatrists out there reading this?  I’d love to get your take (…if you can tell me without telling me what my own problems are, ha ha ha).

If you haven’t been following,you may want to check out the back-story rundown here:  If we’re keeping score, that’s Subway 1 and Quiznos 3½. That should explain the last email, and at the bottom there’s a rundown of all the ones that came before it (with links) if you’re interested.

Also… lots of people have been telling me they’re following… by word of mouth, or Facebook, or Twitter, and even via text message… but I beg you, if you’re reading… post a comment here, and others may have a comment about your comment.  I see by the stats that people are reading.  Don’t be shy.  We’re all friends here.  Except for you, people at Subway… Except for you.

Customer ID: 1918316

Fan Mail?


From: ERiC AiXeLsyD world.and.lunar.domination
Date: Mon, Nov 23, 2009 at 12:44 PM
Subject: Re: W(aL)D [Fan Mail?]
To: Tommy Horner tommyboy489

Dear Mr. Horner (a.k.a. The Moon),

I have it on good authority that you are indeed made of green cheese… and that you are most definitely not the moon. I will reserve any comments on your equatorial radius and lack of testicles. While I am indeed old, science progresses at a rate where age may be rendered irrelevant in the near future… thus ensuring more time for me to complete my total World (and Lunar) Domination.

If you keep up this behavior, you will most certainly not be allowed on the moon.

Although, I’m guessing from my blog stats that you have been one of the people exploring my old W(aL)D files. Too bad the beginnings were wiped out in one of the great PittsburghBeat.com crashes. For this studious devotion, your feeble attempts at threatening me will be forgiven. Perhaps one day, you can work up to a position of merit in the W(aL)D army.

Perhaps I need to ramp up the efforts to my World (and Lunar) Domination campaign? Maybe I will need to enlist some generals once again to help in the effort.

I also appreciate your taking the time to write to me, and encourage you to comment on the blogs that you find amusing. There’s no need to login. Just pop in our name, email address, and a URL if so inclined. Use Gravatar or a WordPress account if you want your photo to show up.

Your future Emperor of the Earth (and Moon),
-ERiC AiXeLsyD
W(aL)D

On Mon, Nov 23, 2009 at 10:59 AM, Tommy Horner tommyboy489 wrote:

The Moon
238,855 Miles away, and rising in the East
Earth, Milky Way Galaxy 27743

Dear Mr. AiXeLsyD,

I, For one, am highly offended by your eventual plans to dominate both myself, and the Earth. First of all, may I remind you that my Equatorial radius alone is 1,738.14 km. Roughly 0.273 Earths. Dominating me is out of the question, for I am bigger than you and wars on the Moon are settled by spirited rounds of Roshambo, South Park style (The Moon receives comcast cable). I have no balls, therefore defeating me is virtually impossible. I also often refer to myself in the third person, which makes the Moon awesome by default. In Conclusion, give up your silly dreams. You are too old for a human, and in your attempt I shall crush you!

Sincerely,

The Moon (Ya Dig?!?)

“You never told me you spoke my language, Doctor Jones.”


So, Mr. Jones writes back!  Apparently, he’s a fan.  Ha ha ha.

Writes back to what, you ask?  Well, a response to an email about the Toasty Torpedo ads… which stemmed from earlier emails about Subway’s lack of customer respect.

from Jones, Tony <tjones2@quiznos.com>
to ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
date Tue, Nov 17, 2009 at 9:53 PM
subject RE: The Quiznos Toasty TorpedoT ads?

 

Eric,

I enjoy your observations and yes, the Torpedo ads vs. the reality can seem diverse. Of course, with the type of bread that is used in this offering, heavier than most, I have found to be very filling and I speak from experience… I love the tuna torpedo, if properly made, and have a difficult time trying to eat more than one in one sitting. I have tried to order two and ended up about 1 ½ till being way-too-full; The heaviness of the bread, even though it looks like a breadstick, serves to be quite filling; Also, yes, the various forms of our past ads have been quite innovative and sometimes just plain ‘rebellious’. Our image has historically kind of gone down that road… with ‘baby bob’, etc. In fact, we have even had past campaigns of ‘being pioneers’…which is somewhat accurate…. First to toast, first with select breads, and first with gourmet sauces…etc… the Subways, and others competitors of the world, have graciously copied some of these endeavors. Etc…

On a side note though…. You are gifted and creative with the pen… with an edgy insight into ‘areas in need of improvement’ for various businesses; Have you ever thought of getting into an independent consulting capacity… or maybe franchise news journaling? Your giftedness at using humor along with wit, and poking fun at the various misuses, and abuses by brands could end up with a great following; Franchising and branding is such a HUGE industry, I’m sure there would be an equally HUGE following for this kind of venue. Just a thought man,

Have a great week,

Tony

Ah ha! Flattery will get you everywhere, I guess. Consulting? Me? So, people will pay me to do this stuff?  I wonder that the hell franchise news journaling is?  I may have to get to Googling that, or at least asking Mr. Jones where to start.  I still don’t think I can call him “Indiana”, though.

At any rate, I look forward to any comments.  I know you’re out there reading, and I’m getting feedback via Facebook & Twitter… but you can comment here too.  It’s all good, and it helps out my WordPress stats.  Ha ha ha.  You can even get your avatar to show up here if you use Gravatar or (I think) OpenID, or if you’re already logged into your own WordPress account.