Tag Archives: World (and Lunar) Domination

(The not so) Holy Cow!

Posted on by Standard 9

Have you tried any of the new SPICEE CHIKIN… or spicy chicken options?  They’re pretty good if you’re into that sort of thing.  I’ve blogged about Chick-fil-A before, specifically the South Hills location.  CFA is has a great product, amusing promotion (unless you’re a vegan I’d guess), and seems to be a great company if you can get around the whole “maybe they’re too nice to anti-gay groups” thing.

My wife & I had lunch at the Chick-fil-A in Robinson this past weekend, and we found the on-table advertisements for the Spicy Chicken Biscuit breakfast sandwich to be quite amusing for all the wrong reasons.  I decided to write to Chick-fil-A to see what they thought, my email and the attached photo below:

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Mon, Feb 7, 2011
Subject: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: promotions@chick-fil-a.com

Ciao Chicken Czars!

I am a BIG fan of Chick-fil-A.  Your chicken sandwiches & nuggets Can. Not. Be. Beat.  Seriously, I don’t know what you do with that breading… but it’s Chick-fan-Tastic.  They honey mustard dip?  Incredible (or as a cow may say, “INKREDIBULL”).  Your chicken noodle soup is my go-to soup when I’m not feeling well and there’s no time for my wife to make some homemade.  Your sweet tea is simple, yet addictive.  We have stopped at the mall units just for tea while we walk around to shop, and we’ve gone through FSU drive-troughs at times just to get sweet tea and nothing else.  The cleanliness of your stores is mostly always impeccable, and the courteousness?  Genius.  I mean, “my pleasure” instead of “you’re welcome” is such a simple thing… but it makes such a huge difference in the overall attitude.  It puts Chick-fil-A far above any other fast food chain in the customer service category.  The in-store events, fund-raising, promotions, use of social media like Facebook, Twitter & texting?  Savvy indeed!  The first fast food joints in my area to use the new space-age Heinz ketchup packets?  Innovative!

I even love the cows.  I have a small stuffed one near my PC at home.  I have had my photo taken with more than one in-store cow.  They’re such unlikely mascots for a chicken restaurant of all places… but it works.  I have always wondered about their spelling though… are you trying to imply that eating beef makes you stupid?  Well, that’s not the main point of my email, or why I’m reaching out to you today, comrades.  I would like to talk about the spicy chicken (or “spicee chikin”) cow though, specifically the one in the attached photo taken while eating lunch at Chick-fil-A this past Saturday.

While I get that the cows “arms” are supposed to be the clock hands, I feel that sadly the placement of said arms is quite unfortunate.  Maybe I just have a dirty mind, but as I laughed at it and took a photo my wife giggled and rolled her eyes knowing what I was thinking.  Maybe the advertising department should re-think this one?  I mean, my arms certainly don’t spin around at waist level.  Do yours?  The shoulders ought to be placed at the center of the clock face in future cow “clok” (also in this case perhaps an unfortunate way to misspell clock) table displays.  I posted the photo on Facebook and the general consensus was that it most definitely didn’t remind people of an arm.  I think that if this cow were walking around with something protruding from that area, he may get arrested for indecent exposure.  I mean, I get excited over Chick-fil-A too, but not that excited!

I just wanted to write and hear your thoughts on the matter.  I’m curious to know if anyone else has picked up on the naughty firefighting cow.  “Spicee” indeed!  Thank you for your time, I anxiously look forward to your reply.

EAT MOR CHIKIN,
-ERiC AiXeLsyD

 

Al Armcock

Al Armcock

Heh.  Well, I thought it was funny.  So did people on Facebook apparently.  I mean, it jumped out right away.  Maybe we have dirty minds… maybe it really does look like a giant cow penis.  It’s certainly inappropriately placed for an “arm” if nothing else.

Knowing Chick-fil-A’s history as a company, I had to see if someone would respond to this.  Maybe it’s a secret shout out to gay employees and customers that they’re supporting them.  I mean, the fireman outfit and the giant appendage?

I have proof that Chick-fil-A is the best company ever.  Dan Cathy, the President and Chief Operating Officer of the company himself wrote back to me, and he was the first to reply.  I mean, he wrote back before any of the local full service units!

From: Dan T. Cathy <DAN.CATHY@chick-fil-a.com>
Date: Mon, Feb 7, 2011
Subject: Re: “SPICEE CHIKIN BISKITZ” Alarm Clock Table Ad
To: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>

Thanks Eric for your kind comments; delighted to have your business and support.

I have passed along your email to members of our marketing department.  Valid observations; we’ll be a little more careful next time!

Dan T. Cathy

It’s a serious reply to me just goofing around (I mean, really… the attached file is named “Al_Armcock.jpg”), but there is no one above Mr. Cathy in the CFA organization, and he took the time to reply to my dumb email!  I could have gone goofy.  Maybe I didn’t go goofy enough.  At any rate, this has to be the best answer to an email ever.  No “I’m sorry” coupons, no form letter, no blow-off.  It was a short reply drawing attention to the matter, saying it will be dealt with, and a ridiculously perfect example of customer service… from the President of the company who I’m sure has much more important things to do.  McDonald’s, Subway, Burger King, and the rest of you … take note!  This is customer service.

I wonder if I’ll hear back from anyone else that I emailed, or from the marketing department now?  This just rules.  Ha ha.

Subway | Eat Death™

Posted on by Standard 7

I’ve recently renewed my dialog with Subway, sparked by the news of them rolling out a gluten-free menu.  Here’s how it’s going down:

From:

ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Tue, Jan 25, 2011 at 11:16 AM
Subject: Gluten-Free Menu Options in Texas?
To: Paula Gomez <gomez_p@subway.com>, Rob Searfus <R.Searfus@sfaft.org>, Mack Bridenbaker <m.bridenbaker@sfaft.org>, Christine Sumecki <c.sumecki@sfaft.org>, Subway Customer Care Team <asksubway@subway.com>, “B. Pingarron” <b.pingarron@sfaft.org>, “M. Luby” <m.luby@sfaft.org>, “Anna Marie Seeley (Customer Care Representative)” <seeley_a@subway.com>, Kevin Kane <kane_k@subway.com>

Hello Friends at Subway,

I write to you today because we have had a dialogue going in the past about food allergies and cross-contamination that I would like to continue.  I have recently read a few articles online informing the masses that Subway plans to roll-out some gluten-free menu options in the Dallas & Tyler Texas markets soon.  If you would like to read the articles in question, here are some links:

While I would like to be able to applaud this effort, I also find it quite frustrating.

I am quite proud of Subway as an organization when I read such responsible things like “The baked goods will arrive pre-packaged and individually wrapped. Employees will be educated on how to cut the bread using a pre-wrapped knife to avoid cross contamination.”  I mean, really… this is a novel idea and a stellar effort as well as great news for Celiac afflicted potential Subway customers.  Certainly lines like “Also, to further avoid cross-contamination, that same Sandwich Artist will prepare the order from beginning to end, ensuring a 100-percent gluten-free meal” offer a level of comfort to those who must dine gluten-free.  While other restaurants have offered gluten-free menus, you seem to understand that a knife that cuts a regular bun cannot also cut the bun of a gluten-free selection.  This would, I imagine, be quite a worry for a wheat-allergic or Celiac person.  I can imagine this scenario quite well, actually.  You may remember my past missives expressing my allergy to shellfish (and more specifically to your “seafood” sub offering).

This is where my frustration sets in.  I have written to you on multiple occasions expressing the frustration for not only my shellfish allergy, but all of the “top 8”; Milk, Eggs, Peanuts, Tree Nuts, Fish, Shellfish, Soy, & Wheat.  Why have you picked this opportunity to only concentrate on the wheat?  There are others too… I know of people with tomato and pepper allergies that would be thrown into the same anaphylactic shock that I would given I were to take a bite of unknowingly deathfish-laiden lunchmeat.  While you seem to understand the importance of a gluten-free knife… what about a cheese-free, tomato-free, and shellfish-free knife?  Perhaps you have forgotten my previous letter with a few colorful illustrations of the contaminated knife issue.  I will repost here for your convenience:

Then we have the community knife.  If one were to cut someone’s seafood sub with that knife, wipe it off, then cut my sub, there are STILL allergens on that knife, enough allergens to kill me.  Do you want me to be thrown in to an Anaphylactic fit?  I doubt it.  Well, at least, I hope not.

Think about this – do you share your toothbrush with everyone in your household?  Would you with everyone in your office?  Would you share it with everyone that you pass on the way to work in the morning or with everyone who’s eating lunch with you at the same place where you’re choosing to dine?

Yes, it sounds gross, but those potential germs that you’re no doubt currently horrified of are the same as the very real allergens that will most certainly throw me into instant death.

If that didn’t do it for you, imagine I put a giant dried dog turd on the sandwich board, cut it in half, wrapped it, wiped off the knife [with a re-used dishrag type cloth], and then cut your sandwich.  By Subway’s current logic, that knife is clean and contamination free.  This is most certainly not a pretty picture to you, my friend.  Is it?

Does any of this ring a bell?

Also, I have received conflicting reports on how such issues are currently handled or have been handled in the past.  One reply states…

The Company policy directs our independent restaurant owners / operators to take all necessary precautions to prevent the possibility of cross contamination. This includes the policy of washing all utensils and containers after each use. Each restaurant is independently owned and operated and is the responsibility of the franchise owner to implement and enforce the policy.

Which seems to conflict with yet another reply…

I have gone ahead and copied our Training Department so that further lessons can be addressed with owners and their employees on proper handling.

And, the latest information according to the QSRWeb.com article is that “Sandwich Artists in those two markets will be trained on how to cut the roll with a pre-wrapped knife for one use only.”  So, have they been trained in allergies in cross-contamination already, or not?  Color me confused, my friends.

I’d feel safer if the seafood concoction wasn’t anywhere near the meat & cheese where it currently sits.  I’d also feel safer if the same knife wasn’t used to cut all of the sandwiches, and the same dishrag-type towel wasn’t used to wipe off the knife in random intervals between sandwich slicing.  I’d feel safer if all the sandwich artists, managers, and owners were trained on allergens, cross-contamination, and the seriousness of anaphylactic shock.  I’d feel safer if all stores contained a first aid kit complete with an epi pen and clear instructions for its use.

Why should the Celiac-afflicted feel safer, but the rest of us with deadly food allergies should not?  I look forward to your response, your insights, and how you plan to move forward regarding all potentially deadly allergens and how they are to be handled in your stores.  Thank you once again for your time, I hope to hear from you soon.

Inquisitively,
-ERiC AiXeLsyD

P.S. – I was wondering, when you work in an office for Subway, do you have an in-office Subway in which the employees receive (or make) their own lunch?  Or, is there a Subway nearby where you get free or discounted food?  Or, are you all too sick of Subway to eat there?

And I got this back…

From: Searfus, Rob <R.Searfus@sfaft.org>
Date: Fri, Jan 28, 2011 at 4:31 PM
Subject: RE: Gluten-Free Menu Options in Texas?
To: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>

Hello Eric,

My apologies for not replying earlier, I was traveling and in meetings most of the week, (as well as attending to some family business).  But enough of the excuses.

Forgive me for not having more product answers, but I’m simply a field marketing representative out here on the west coast.  I have inquired with our R&D department to try and get the answers to your questions.  No replies yet, but this week has been tough for me to get a hold of anyone on the east coast due to the severe winter storms that they have been having (offices closed for at least a couple of days.)

I’ll follow up by e-mail when I get any answers for you.

Thanks, and BTW, what part of the US to you hail from?

Rob Searfus
Field Marketing Manager
Subway® Franchise World Headquarters
16337 SW Leeding Ln
Tigard, OR 97223
Cell: 503-954-5479
Toll Free: 1-800-888-4848 x 4089
Fax 503-579-6715
e-mail: searfus_r@subway.com

IMPORTANT CONTACT INFORMATION CHANGE:  PLEASE NOTE MY EMAIL ADDRESS HAS CHANGED TO searfus_r@subway.com.  Please update your address book to reflect this change.  We are undergoing a technology transition.  During this transition, you may still receive emails from the “sfaft.org” address.  This is not an error, but please enter my new subway.com email address when sending emails.

So I wrote this…

From: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
Date: Sat, Jan 29, 2011 at 4:17 PM
Subject: Re: Gluten-Free Menu Options in Texas?
To: “Searfus, Rob” <R.Searfus@sfaft.org>

Thank you Rob,

I had actually wondered if anyone would reply.  I had an email chain going before with a Ms. Paula Gomez & Ms. Ana Seely… but they have been short replies and my main questions have gone unsanswered.

I’m in Pittsburgh Pennsylvania.  Thanks for your time, I hope to hear from your colleagues soon!

-Eric

But in the mean time, I made some pretty pictures.  I can’t decide which one I like the most.

Which one do you like best?

W(aL)D Maze & Letter for Pizza Hut…

Posted on by Standard 19

Dave made me do it.  I’ve been messing with Pizza Hut for a long time… but it’s actually become a serious quest.  I’ve been drawing mazes lately for some reason.  Dave sparked this recent fit of madness with one innocent comment on the last maze;

You should make the START a Pizza Hut and the end a toilet.

Why not? I ask myself.  I took it a step further, and crafted this for my pie-making pals…

Pizza Hut Maze

A letter within a maze, for my pals at Pizza Hut.

Let’s hope this gets someone’s attention, and I finally get a decent reply.  Now, to dig up all those addresses again.  I guess I’ll have to include something with my return address.  I forgot to work that into my letter-maze.

As with all my mazes, if you feel compelled to complete one… please email me a completed maze & I’ll post it here!  (Click the one above for a larger version.)

 

Tyson Foods, Inc. & Willie Barber FTW.

Posted on by Standard 4

Yesterday, I got two surprises in our mailbox… One being that half of it was our neighbor’s mail, and the other being the promised letter & coupons from Mrs. Barber at Tyson  Foods!  OK, the mail mix-up wasn’t that big of a surprise… that happens at least 4 times a week.  It’s always good to get mail that’s not bills or junk mail though, and this made my day…

Tyson Foods - LetterSeems a little stiff compared to my earlier exchanges, but form letters are a necessary evil with a company as large as Tyson I guess.

Also enclosed were five  coupons for free Tyson Foods items!  Two coupons for one free bag of Tyson Frozen Breaded Product or Any’tizers Product, one for any one package of Tyson Individually Frozen Chicken Product, one for any one package of Tyson Wright Brand, and one for any one package of Wright Brand Product… which makes some awesome bacon.

Tyson coupons

This is much much more than I expected, or could have hoped for!  Really, it all started out as goofing around, not a complaint by any means.  It’s certainly better than the paltry pile of coupons that I received from Pillsbury when asking about funding further “how many pizza rolls can really fit in the microwave at once” research.  I let the ball drop on that one… perhaps I better write to them and ask again, using Tyson and Taco Bell as references of good coupon giving.

I’ll have to write back to Willie to say thanks.  This really was quite generous, and will certainly help in stretching the food budget in the coming weeks!

It’s a Southern thing, just ask Willie.

Posted on by Standard 1

Tyson Foods | Ask Willie

Tyson Foods | Ask Willie

So, my apologies to Mrs. Barber, apparently Willie is also a girl’s name down south.  Ha ha.  You guys need to read my letter to Tyson about the soggy not smelly tiger-tender, and you’ll know what this is all about.  Here’s some follow-up…

from    ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
to    “Barber, Willie” <Willie.Barber@tyson.com>
date    Sat, Oct 2, 2010
subject    Re: Tyson Honey Battered Breast Tenders
mailed-by    gmail.com

Buenos Dias Mr. Barber!

Thank you for taking the time to reply to my missive.  I’m glad that it entertained and proved interesting!  The information from your Food Safety & Quality Assurance Manager is enlightening.  I guess if I had thought about it, I may have arrived to the same conclusion… as my wife did.  Perhaps she should look into Quality Assurance as a career?

Sadly there was no golden ticket type prize for the tiger-tender, but certainly some complimentary coupons would brighten my day.  Your thoughtfulness is greatly appreciated!  My address is:

ERiC AiXelsyD
XXXXXXXXXXXXXX
Pittsburgh, PA  XXXXX

I still need to look into sending Duquesne Light a bill for my prematurely perished perishables, perhaps cluing them in to your generosity will tip the scales in my favor?  Maybe I should send them the tiger-tender and see if they like soggy formerly-frozen foodstuffs in their freezers.

I’m flattered that you had previously read my ramblings on the web, and honored that you remembered my name!  Now I’m curious as to how I came to be on your radar.  I tend to be goofy at times, and serious at others.  Life’s all about balance… why not enjoy the balance when it swings to the absurd?  Your kind of reply is my favorite.  You may not be surprised ad how many of these types of emails fail in providing a response.  Some people are apparently just too uptight!

I enjoy many of your fine products, and now will even more… and I’ll recommend more to my friends & family!

A good day to you sir,
-ERiC AiXeLsyD

PS – Think there’s any headway at all to be made with Arby’s & the distribution of their Bronco Berry Sauce?

And, she wrote back…

from    Barber, Willie <Willie.Barber@tyson.com>
to    ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
date    Mon, Oct 4, 2010
subject    RE: Tyson Honey Battered Breast Tenders
mailed-by    tyson.com

Happy Monday Morning!

As I recall, I chanced upon your name/blog while researching one of our customers—maybe McDonald’s, Burger King, or Subway?   Thanks for the address–the coupons will be mailed tomorrow.

By the way, I am a Mrs. not a Mr.  It’s a Southern thing!  AskWillie

Willie Barber

So, she’s read one of my various diatribes on Subway or my disdain for a nearby McDonald’s.  Quite amusing!  I don’t think I’ve messed with Buger King for a long time.

It is sad that she hasn’t addressed the Bronco Berry sauce issue, but I’m sure she can’t or won’t for corporate reasons.

I wrote back once more:

from    ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
to    “Barber, Willie” <Willie.Barber@tyson.com>
date    Mon, Oct 4, 2010
subject    Re: Tyson Honey Battered Breast Tenders
mailed-by    gmail.com

My Apologies, Mrs. Barber(!),

I guess I should have done my own research!  Ha ha.

I have certainly blogged extensively about a local McDonald’s who is as slovenly as they are slothful, and another who is run exceptionally well and always seems to be clean, efficient, and orderly.  Plus, McDonald’s is just so fun to poke.

I also have an ongoing thing with Subway about their seafood subs and cross-contamination.  I have a severe shellfish allergy, and find them quite irresponsible as far as posting warnings, using the same knife to cut all their subs, and in replying to their customers.  Perhaps you ought to go over there and teach them how to run things!  They never did answer my question about having an in-house subway instead of a cafeteria or kitchen in their corporate offices.  No sense of humor or customer satisfaction, there!

Thanks again for the coupons, my wife & I both appreciate the gesture!

Tyson’s Newest #1 Fan,
-ERiC

…and no reply as of yet, not that I really need one in this instance.  This was just some shameless plugging.  I’m just waiting for my awesome coupons.

Also… if you follow the Ask Willie link, is that the coolest job description, or what?

Hungry for Knowledge as well as Chicken Tenders…

Posted on by Standard 6

So, not long ago, we got some of those bagged Tyson breast tenders. They’re a nice quick meal, and generally consistently good quality.  Although, in talking with Dave who serves them quite regularly, he seems to not find any of the “odd” ones that I mention below.  Do you get odd ones?  I’d like to open up discussion.

I opened an amusing dialog with Tyson, and here’s how it’s panned out so far:

Peace, Poultry Potentates!

Recently, my wife brought home a bag of your delicious Honey Battered Breast Tenders.  I must say that they are the perfect dinner solution when we are pressed for time or just plain don’t feel like cooking.  I generally over-indulge because the breading/batter is so delicious when cooked in the oven, and I thoroughly enjoy dipping things… whether it be in Honey Mustard, Honey BBQ, just plain ketchup, A1, or a nugget-dipping sauce pilfered (I mean “left over”) from one of the many fast food chains.

On a side note… I really wish Arby’s would bottle & sell their Bronco Berry Sauce®.  Perhaps you can talk to them about that?  It’s EXCELLENT on chicken nuggets or tenders.  Maybe you’d have better luck with McDonald’s getting their nugget sauces in stores?  Didn’t you guys provide them with the not-quite-Chick-fil-A sandwich?

Too many tangents, my friends.  My mind wanders.  Well, not so much wanders as jumping randomly from thought to seemingly unconnected thought.  I assure you though… I do have a point in writing to you today.

I would like to see if I have won some sort of prize, or made some sort of amazing discovery.  Upon opening the most recently purchased bag of Honey Battered Breast Tenders [Mfg. Code 2390CNQ0610] to place on a baking sheet (covered in foil because I hate to clean up), out came this wild tiger-striped breast tender.  If this were an email, I would simply attach my photos, but it’s not, and I can’t… so I will provide you with a link to the photographic evidence on Photobucket:

http://i127.photobucket.com/albums/p139/worldandlunardomination/creepy%20tyson%20chicken%20thing/Tiger-StripedNuggetThing1640w.jpg

http://i127.photobucket.com/albums/p139/worldandlunardomination/creepy%20tyson%20chicken%20thing/Tiger-StripedNuggetThing2640w.jpg

These photos were taken of the tender just as it was after being pulled out of the bag, I did not cook this tender.

You can see that one side of the tender is more striped than the other.  Surely, I have made an amazing discovery.  Is this like Charlie Bucket’s golden ticket in Charlie and the Chocolate Factory?  Do I get a free tour of your facility now?  That would be quite exciting.  Quite exciting indeed!  I must confess that I don’t typically stay up on current poultry-related events, so I haven’t seen anything about the contest.  I was unaware on how to proceed, so I figured that I would reach out to you.

I found this “deviant” to be exceptional.  Generally, there’s the accepted and expected amount of 2 or 3 “off” breast tenders to a pack.  This isn’t the usual overcooked/brown one, a non-fully coated one, the mysterious black spot one, or the “Siamese twin” one(s?).  (I saw these machines on the Food Network or History Channel one time… where this laser shot odd-colored potato chips out of the line.  Perhaps you ought to look into borrowing one over a weekend to see if it works out on your line?)

I immediately placed the chicken tender with war paint into a plastic freezer-bag and placed it back in the freezer.  I can certainly send it to you upon request, although I’m not sure where to obtain dry ice for safe shipping.

Also, there was a ridiculously short yet violent storm in the area last week that knocked out our power for two days.  Most everything else in the freezer and refrigerator ended up in our trash cans because our power company doesn’t understand the importance of a solid infrastructure quite like it should.  (Our power has gone out for more than 24 hours on three separate occasions this year alone.)

I kept the tiger-tender, and did open the Ziploc® bag to take a whiff.  It’s definitely not rancid, but it did get to a point where it was more soggy than frozen.  I have considered sending a bill for my wasted food (including about 1/2 the bag of Tyson Honey Battered Breast Tenders) to Duquesne Light, but am unsure of the legality.

Well, my de-feathered friends, I thank you for your time and I hope to hear from you soon regarding this rare specimen.  I wait with hardly contained excitement, much to my wife’s dismay.  For some strange reason, she thinks that the zebra-tender is just a fluke, and not a prize winning game-piece, or as I had suggested one night while sitting in the dark… Perhaps it’s a new top secret flavor, unveiled in a covert manner to the masses.  Help me prove that I’m right!

Hungry for Knowledge as well as Chicken Tenders,
-ERiC AiXeLsyD

And, the photos…

Tiger-Striped Nugget Thing 1Tiger-Striped Nugget Thing 2

I submitted it via webform, and didn’t get any immediate responses… so of course, I Googled some “@tyson.com” email addresses until I came up with a few. Luckily, it worked!

from Barber, Willie <Willie.Barber@tyson.com>
to ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
date Fri, Oct 1, 2010 at 6:13 PM
subject Tyson Honey Battered Breast Tenders
mailed-by tyson.com

Hello, ERiC AiXeLsyD:

Thank you for a very entertaining and interesting message!  The pictures were very helpful.

The Food Safety & Quality Assurance Manager at the processing plant reviewed the picture of the “tiger tender”  and its compadre.   She related that the stripes are overcooked batter in crevices caused by the wire conveyor belt.  Sometimes when the batter is too thin, the wire belt will make “ridges” on the tenders.  Because the batter is thin, it cooked up darker compared to the rest of the batter on the tender.  The sugar in the honey also adds to a darker color profile. She also related that the other picture looked like there wasn’t enough batter or it popped off during freezing or packing.

So, it appears that the tiger tender and the rare specimen are simply suffering from the lack of batter–nothing interesting or covert!   Send me your postal address and I will send some complimentary coupons to help your Hunger for Chicken Tenders.

Best regards,

Willie D. Barber
Manager, Consumer Relations

PS  Some time ago while researching on the web, I happened to visit your blog and became intrigued with your name.   Surprisingly, I recognized it when your message was forwarded to me.  You are certainly a multi-talented person!

Couldn’t have asked for a better response. Ha ha ha. Not only did they write back, but they took it seriously, and it looks like I may get some free stuff or at least a coupon!  Bonus points for the use of the word compadre, even if there was no mention of McDonald’s and/or Arby’s.

Also… the PS?  I’m famous? Ha ha ha. I wonder where/how Mr. Barber previously came across my ramblings?  I didn’t think that many people read this thing.

Oh well, now I need to write back… but I’d still like to know about the odd ones.  Be it chicken tenders, pizza rolls, any frozen food… isn’t there generally always an odd one or two?

Peace, Poultry Potentates!

Recently, my wife brought home a bag of your delicious Honey Battered Breast Tenders.  I must say that they are the perfect dinner solution when we are pressed for time or just plain don't feel like cooking.  I generally over-indulge because the breading/batter is so delicious when cooked in the oven, and I thoroughly enjoy dipping things... whether it be in Honey Mustard, Honey BBQ, just plain ketchup, A1, or a nugget-dipping sauce pilfered (I mean "left over") from one of the many fast food chains.  

On a side note... I really wish Arby's would bottle & sell their Bronco Berry Sauce®.  Perhaps you can talk to them about that?  It's EXCELLENT on chicken nuggets or tenders.  Maybe you'd have better luck with McDonald's getting their nugget sauces in stores?  Didn't you guys provide them with the not-quite-Chick-fil-A sandwich?

Too many tangents, my friends.  My mind wanders.  Well, not so much wanders as jumping randomly from thought to seemingly unconnected thought.  I assure you though... I do have a point in writing to you today.

I would like to see if I have won some sort of prize, or made some sort of amazing discovery.  Upon opening the most recently purchased bag of Honey Battered Breast Tenders [Mfg. Code 2390CNQ0610] to place on a baking sheet (covered in foil because I hate to clean up), out came this wild tiger-striped breast tender.  If this were an email, I would simply attach my photos, but it's not, and I can't... so I will provide you with a link to the photographic evidence on Photobucket:





These photos were taken of the tender just as it was after being pulled out of the bag, I did not cook this tender.

You can see that one side of the tender is more striped than the other.  Surely, I have made an amazing discovery.  Is this like Charlie Bucket's golden ticket in Charlie and the Chocolate Factory?  Do I get a free tour of your facility now?  That would be quite exciting.  Quite exciting indeed!  I must confess that I don't typically stay up on current poultry-related events, so I haven't seen anything about the contest.  I was unaware on how to proceed, so I figured that I would reach out to you.

I found this "deviant" to be exceptional.  Generally, there's the accepted and expected amount of 2 or 3 "off" breast tenders to a pack.  This isn't the usual overcooked/brown one, a non-fully coated one, the mysterious black spot one, or the "Siamese twin" one(s?).  (I saw these machines on the Food Network or History Channel one time... where this laser shot odd-colored potato chips out of the line.  Perhaps you ought to look into borrowing one over a weekend to see if it works out on your line?)

I immediately placed the chicken tender with war paint into a plastic freezer-bag and placed it back in the freezer.  I can certainly send it to you upon request, although I'm not sure where to obtain dry ice for safe shipping.

Also, there was a ridiculously short yet violent storm in the area last week that knocked out our power for two days.  Most everything else in the freezer and refrigerator ended up in our trash cans because our power company doesn't understand the importance of a solid infrastructure quite like it should.  (Our power has gone out for more than 24 hours on three separate occasions this year alone.)  

I kept the tiger-tender, and did open the Ziploc® bag to take a whiff.  It's definitely not rancid, but it did get to a point where it was more soggy than frozen.  I have considered sending a bill for my wasted food (including about 1/2 the bag of Tyson Honey Battered Breast Tenders) to Duquesne Light, buy am unsure of the legality.

Well, my de-feathered friends, I thank you for your time and I hope to hear from you soon regarding this rare specimen.  I wait with hardly contained excitement, much to my wife's dismay.  For some strange reason, she thinks that the zebra-tender is just a fluke, and not a prize winning game-piece, or as I had suggested one night while sitting in the dark... Perhaps it's a new top secret flavor, unveiled in a covert manner to the masses.  Help me prove that I'm right!

Hungry for Knowledge as well as Chicken Tenders,
-ERiC AiXeLsyD

Episode II: Crapplebee’s Writes Back

Posted on by Standard 1

Did you read my Crapplebee’s post, and the AllergyEats blog post that it referred you to?  (Really, check out all the comments, especially from AEPaul about the posts at aceliaconthemove.blogspot.com!) Okay, then you’re ready to read this.

Well, maybe read one more thing… the latest blog from AllergyEats with the response from Applebee’s.  It’s awesome to know that there are others out there that share my affinity for writing letters/emails to companies and getting stupid responses.  I encourage you to let AllergyEats know that you want to see it pursued further.  I want to encourage you to pursue it yourself.  Write emails, write letters, write blogs, make phone calls, blog, tweet,  Digg it, post on Facebook or to the 3 people left on MySpace that aren’t bands, Tumblr, re-blog, re-tweet, re-Tumblr this until it gets out an annoys everyone and not just Applebee’s.

While Paul at AllergyEats dissects the message in his own way, I would like to translate the response as I read it:

Dear AllergyEats Subscribers,

“Dear people that we could really care less about,”

We recognize the importance of making sure our food-allergic guests have safe options they can enjoy at their neighborhood Applebee’s.

“We’re saying that we recognize that the food-allergic need to have safe options, but we don’t feel the need to mention any specific allergies or options.  While we recognize the importance, we’re also not saying that we’re doing anything about it.”

Food allergies are a serious concern, and we are working to improve how we accommodate the needs of our FA-guests.

“We’re telling you that food allergies are a serious concern, even though they’re clearly not because it hasn’t yet affected our profits.  We’re also telling you we’re ‘working to improve’, and again failing to mention any specifics”

Depending on the food allergy, we do offer different menu items that are appropriate options, or that can be prepared without the allergic food.

“We obviously didn’t read your blog, because you were told something quite different by your server and manager, about how there was butter all over the grill & absolutely no way to accommodate you.”

We recommend that you talk with your server or restaurant manager about the allergy, and how your meal is prepared, to help ensure your dining experience is safe.

“This is another way of letting you know that we didn’t read or comprehend your blog… or don’t have all that great of a grasp on the English language, because you already tried what we just recommended, and it most certainly did not work out for you.”

Thank you for bringing this issue to our attention — we value the safety and enjoyment of all our guests.

“We’re not going to follow up with the server & manager from that store who are obviously unaware of our apparent policies, because we really really really don’t care.”

Sincerely,

Applebee’s

“Full of Shit, Applebee’s (The newly sentient restaurant chain, now capable of writing letters.)”  –  Seriously.  They couldn’t even sign their name or provide some contact information for a follow up?

I think I may just have to write to Applebee’s myself.

Biliruben Is the Secret

Posted on by Standard 2

Well, someone at the Penn State Food Science department has a sense of humor.  Ha ha ha.  Have you followed my attempt to contact Galliker’s, the Yahoo! Answers question, posing the question to Turner’s, and Turner’s final suggestion?  OK, then you’re caught up… and you can read this.  I emailed the following to a bunch of people there, and as of yet have only received one reply.  Here’s the email:

from: ERiC AiXeLsyD  <world.and.lunar.domination@gmail.com>
to: foodsci@psu.edu
cc: ca3@psu.edu, xd11@psu.edu, jdf10@psu.edu, tsd3@psu.edu, sep14@psu.edu, jmw5@psu.edu, jxc16@psu.edu, moconnor@psu.edu, emills@psu.edu
date: Fri, Aug 13, 2010 at 11:03 PM
subject: Blue + Brown = …Green?
mailed-by: gmail.com

Salutations Savvy Sustenance Science Scholar Staff!

I write to you today with something that has had me perplexed for quite a while.  It was recently suggested to me that you would be the the ones with the most knowledge and best skill set to deal with my query.  I of course, thought that this was a splendid idea… which is why I’m (obviously I guess) writing to you now.

Do you like “blue flavored” drinks and Popsicles?  I do.  I enjoy them quite a lot, actually.  Whether it’s the seemingly fictional blue raspberry, some sort of punch, Faygo’s Jazzin’ Blues Berry, or “Bug Juice”… I just seem to gravitate to blue colored drinks.  As of late, I’ve noticed an interesting side-effect of said blue flavored drink consumption:  For some reason, it tends to turn my feces a quite disturbing shade of green.

First, I wrote to Gallagher’s and my missive went unanswered.  Perhaps they did not find the humor in my inquiry.  Perhaps they were upset that I mentioned rival dairy, Turner’s, as having a better Iced Tea.  Perhaps they were offended that I offered to provide photos as evidence of my brightly-hued chartreuse bowel movement upon request.

Second, I posted a question to the Yahoo! Answers community, and wasn’t exactly satisfied with the answer.  I understand the general concept that what you eat determines the contents of your waste, but want a deeper explanation.  Why does the blue dye turn out so green?  Why doesn’t it come out blue?  What is going on in there?  What exactly isn’t digesting?  Does that much blue dye really need to be there?  Are my insides dyed blue or green after it comes out?  Is it harmful?  Are my intestines playing some sort of practical joke on my eyes?

In a tertiary attempt to unravel the mystery at hand, I contacted the good people at Turner Dairy Farms, and was met with a couple of responses, each unfortunately unable to answer my original question… but courteous and accommodating nonetheless.  It was a Mr. Yon & his Quality Control Manager at Turner’s who directed my attention to your esteemed department as the group that would successfully be able to provide a satisfactory explanation of the process behind the green from my behind.

I would really appreciate any insight that you may have on the situation.  Have studies been done about this phenomenon?  Has anyone ever asked you about such things before?  I have so many questions, and you’re the  education experts!  I really appreciate your taking the time to read my email, and thank you in advance for your assistance!

The Emerald Excreter,
-ERiC AiXeLsyD

Perhaps it was too goofy for all the other stuffy scientists?  Maybe they’re scared of the Emerald Excreter!

At any rate, I got an amusing an informative answer (finally):

from: EDWARD MILLS <ewm3@psu.edu>
to: ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
date: Wed, Aug 18, 2010 at 2:07 PM
subject: Re: Blue + Brown = …Green?
mailed-by: psu.edu

Eric,
Interesting question with possibly a very simple explanation.  The human eye sees green when blue and yellow light are reflected simultaneously from a surface.  Blue food dye reflects blue light.  Find a yellow dye to go with it and you could account for the observed green.

I would speculate that the blue food dye is passing through your GIT largely unchanged and is not absorbed across the gut wall. One of the more common pigments of normal stool in biliruben a yellow pigment (derived from hemoglobin or myoglobin breakdown).  Put the two together and the resulting stool might appear green.

Have a great day!
Ed Mills
814-865-2394

Win!  I did have a great day Mr. Mills, thanks to your easy to understand explanation.  Finally, the great mystery is solved!

Crapplebee’s

Posted on by Standard 2

So, I read an infuriating post yesterday on The AllergyEats Blog.  It was a post from someone who has an allergy quite unsuccessfully trying to find a meal that won’t kill them at Applebee’s.  The poster is much more adventurous than I am.  I do as much research as possible before setting foot into a place, even down to emailing or calling ahead to can see what I can eat that hasn’t touched any death-fish.  I wouldn’t even go into an Applebee’s because they cook shrimp on the grill & in the fryer in there.  A sample of the text…

I ordered a hamburger, but explained my dairy allergy and politely went through my usual requests – no butter on the bun, no cheese on the burger, make sure the burger is cooked with no dairy, etc.  The waitress immediately told me that they “couldn’t do that.”

What?  You can’t stop yourself from slathering butter on the roll?  All of the burgers come pre-packaged with cheese on top?

I was actually shocked because the staff had always cheerfully prepared my dairy-free food in the past.  Did they change their attitude along with their menu?

If you follow me on Facebook or Twitter, then you may have seen this link.  I felt it was worth posting again, as my W(aL)D instincts took over and I ended up tweeting a link to the blog to the people at Applebee’s…

@Applebees Wow – “#foodallergy F-you: http://bit.ly/9UeUvz (via @AiXeLsyD13)” –  What do you have to say for yourself?

&

@Applebees Check out @AllergyEats, they’re the ones who blogged the situation: http://twitter.com/AllergyEats/status/21397851915

Apparently I got their attention, and they’ve contacted Paul at the Allergy Eats blog. Hopefully they can offer up some sort of formal apology, but more importantly start the steps to put a process in place where they not only recognize people with food allergies (and their families) who might want to dine out and need a safe place to eat, but implement training and procedures to become that dining safe haven.

At any rate, the comments on their blog have blown up, and get more & more interesting with each posting.  (Apparently the AllergyEats Facebook page is kickin’ with comments too.) Some of the stories share are appalling (& remind me of my original Subway-related rant and the recent “dog turd” one).  Thankfully AEPaul doesn’t seem to mind me sticking my proverbial nose into this Applebee’s mess, but apparently I just can’t help myself.  The internet makes it so easy to be crazy and so easy to contact people.  But really, this kind of stuff can’t go unaddressed.  Applebee’s has a responsibility to make it right.

I keep pounding on this, but for next year’s Food Allergy Awareness Week, we need to concentrate less on legislation and government and more on the people who are in a better position to actually do something about it.  I really feel that better accommodations can be made to those with food allergies when it’s consumer driven, versus having to make those accommodations because of government regulations.  Regulations provide no incentive to exceed the guidelines passed along.  Beating the chain restaurant across the street is incentive.  Word of mouth (or free viral social media  advertising) from people with food allergies and their families would be a hell of a boon to any business, and would most certainly generate some positive press.

Please post, re-post, tweet, re-tweet, tumblr, or Vulcan-mind meld this blog or the original blog (or both) to everyone that you can.  Let Applebee’s and other chain restaurants know that this is not cool.

W_a_L_D

  1. @Applebees Check out @AllergyEats, they’re the ones who blogged the situation: http://twitter.com/AllergyEats/status/21397851915 12:20 PM Aug 17th via web in reply to Applebees
  2. @Applebees Thanks, it wasn’t my experience. I just read about it here: http://bit.ly/9UeUvz 12:11 PM Aug 17th via web in reply to Applebees
  3. @Applebees Wow – “#foodallergy F-you: http://bit.ly/9UeUvz (via @AiXeLsyD13)” – What do you have to say for yourself? 10:19 AM Aug 17th via web
  4. @negative13 Tuesday is the day for war & law. 10:16 AM Aug 17th via web in reply to negative13
  5. @BrandiCarter @subway @subwayfreshbuzz… did the egg whites have any “seafood sub” filling splashed on them? 4:11 PM Aug 16th via web in reply to subwayfreshbuzz
  6. Amusing McStory from “braincell” who commented about the West Liberty Ave. @McDonalds: http://bit.ly/bQuCWC #McDonalds @Kty_McD @Kim_McD 4:09 PM Aug 16th via web
  7. What kind of sauce would you like to see bottled & sold? http://wp.me/pwqzc-k6 @Arbys @Wendys 4:07 PM Aug 16th via web
  8. @ChickfilA Those little mini sandwiches drive me crazy. If I passed CFA on the way to work, I’d be a much fatter man. 11:22 AM Aug 10th via web in reply to ChickfilA
  9. @FoodNetwork any taco without fish or shrimp in it… 11:21 AM Aug 10th via web in reply to FoodNetwork
  10. @kevinpollak Which one did you get? Cheese Steak, Cappacola, Corned Beef…? 2:02 PM Aug 9th via web in reply to kevinpollak
  11. @Bathroom_Reader …are all the noses in the same place? 2:01 PM Aug 9th via web in reply to Bathroom_Reader
  12. @SSSUBWAY What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH 2:00 PM Aug 9th via web in reply to SSSUBWAY
  13. What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH 1:59 PM Aug 9th via web
  14. @FredSubwayCEO What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH 12:10 PM Aug 9th via web in reply to FredSubwayCEO
  15. )xxxxx[;;;;;;;;;> 10:42 AM Aug 9th via web
  16. @subwaytechtweet @Subwaydeals What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway 9:13 AM Aug 9th via web
  17. @TheRealSubman @springfieldsub What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway 9:12 AM Aug 9th via web in reply to TheRealSubman
  18. @JohnstownSubway What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway 9:06 AM Aug 9th via web in reply to JohnstownSubway
  19. @SubwayEatFresh … so, do you Tweet at all, or what? http://wp.me/pwqzc-gH 9:04 AM Aug 9th via web

No Prior Knowledge

Posted on by Standard 2

Following the green poop issue that went from the terribly unfunny Galliker’s to Yahoo! Answers to Turner’s Dairy?  Well, if so, I have an answer and a suggestion from our new friend Nicholas and his Quality Control Director…

from Nicholas Yon <Nicholas@turnerdairy.net>
to ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
date Wed, Aug 11, 2010
subject RE: Galliker’s vs. Turner’s?

Eric-

Unfortunately, our Quality Control Director has no prior knowledge of your coloration situation and could not find any further information beyond if the body cannot digest or absorb something it will pass through the body possibly causing a color change.  He indicated that you may want to contact the Penn State Food Science Department.  Thanks again, sorry I could not be of more assistance.

P.S. Yes I get to drive the TeaBird from time to time.  I haven’t had it out this summer yet though.

Nicholas

I think I have to write to Penn State Food Science Department now.  I wonder if they have a sense of humor?