Category Archives: Rants in my pants

Digital Media vs.Physical Media.

Posted on by Standard 9

The other day I posted a Facebook status, and wanted to expand upon it here.  This is what I said:

I get that digital & cloud media are the next step. I get that ALMOST everything is available for streaming as part of a service. Anyone else weirded out by it? Some stuff… obscure or whatever just isn’t available for streaming. What happens when the companies close or the cloud’s redundant services fail? What happens if someone buys the rights to streaming movies, just to keep them from the public? What if censorship goes out of control and some committee decided certain movies are no longer available? Will they all be lost forever because no one will have physical copies? Don’t say it can’t happen… it has in the past with books.

It sparked a discussion.  Not too long after I posted that, Amazon posted this:

Announcing AutoRip from Amazon MP3: Buy an AutoRip CD and instantly get the MP3 version for FREE. Learn more: http://amzn.to/VMhFaJ

I of course shared it, and it sparked a tiny bit more discussion.

English: Photograph of Roku XDS player with re...

Photograph of Roku XDS player with remote. (Photo credit: Wikipedia)

I like the idea of digital music & cloud storage.  I just purchased a 3TB drive, and in addition to other uses, hope to eventually rip all of my CD’s & put them on there so I can set it up to listen to all of my stuff from any browser anywhere.  Well, after I make a few decisions.

I like the idea of Digital movies & TV shows…  I love having Netflix‘s library available in an instant.  I love being able to watch a movie from Netflix or rent a digital movie from Amazon through the Blu-ray player.

I like the idea of Pandora or Google Play where there’s streaming music there in an instant.  Pandora just disappoints because of the variety of music I listen to… a lot of smaller bands that I really dig just have a minimal or even no presence there.  Google Play at least lets you upload your own mp3’s in addition to purchasing new ones.  Amazon holds your stuff in the cloud too.  I just wish all the music that I wanted was all in one place.

I have had an older external hard drive crash.  It’s not good.  I still need to get it fixed without breaking the bank.  Anything physical can be destroyed…  CD’s & Records can melt or scratch, and not too many people have 8-Trak or even cassette players any more.

My original question is as much about content control & ownership as much as anything else.  Say you purchase a ton of music that’s in the cloud… and that company shuts down.  How do you hold on to that music?  Were you just renting it?  What happens if the parent company gets into a disagreement with the management of your favorite band and their catalog is removed from your clous storage?

Cover of "Idiocracy"

“…a time when people cared about who’s ass it was, and why it was farting!”

What if you bought the movie Idiocracy and it becomes so true to life that it’s banned?  Don’t sit back comfortably and think it can’t happen.  Books are banned all the time by different groups.  No one comes & takes all of your books… yet.  What if the banned book could be deleted from your Kindle or Nook?  All In The Family would never fly on TV now, but what if it was no longer available because of its abrasive humor?

I just feel uneasy about it.

That being said, I absolutely hate cash money.  I hardly ever have it on me.  I like swiping my card for everything.  If I could use it in parking meters and pop machines, I would.  There’s a swing back towards cash though, as credit card company fees are crushing small businesses, especially if you’re making a purchase with a low dollar amount.  Is it odd that I have no problem with my money being intangible,  but when I use to to purchase an album or a movie… I need that to be tangible?

I’d like to get a good discussion going in the comments.

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The Fort Pitt Friggin’ Bridge.

Posted on by Standard 7

A quick look at Wikipedia shows that some guy in the late 1950s named George S. Richardson was actually a computer that designed the Fort Pitt Bridge. Well, maybe he used a computer. The Wikipedia article is surprisingly unclear.  It says that Richardson designed it, but it also says “It was the world’s first computer designed bowstring arch bridge.”

The bridge opened in 1959. It’s 2013. I’m not sure how many revisions (if any) have occurred since 1959. I get that in combination with the Fort Pitt Tunnel it’s quite popular, but certainly there should have been changes over the years. I haven’t checked census data, but it’s a safe bet that the region’s population & the number of people who own cars has risen quite dramatically since then.  I believe it’s time for an overhaul.

Did this ever make sense?

Did this ever make sense?  (From Bing)

The Fort Pitt Bridge - Chaos by Bing Maps

The green arrow shows where Jagoffs come from.

There are several problems, but the biggest one that drives me crazy is Yinzer drivers coming out of the city making their own lanes.  It’s bad enough that you have to sometimes cross 3 lanes in a short distance to make sure you’re in the correct lane to get where you’re going.  Check out the green arrow in the picture to the right.  This is the ramp coming from Liberty Ave. downtown.  Apparently during the afternoon commute out of the city, people coming up these two lanes decide to not merge into one lane as suggested by those funny little white dashed lines.  They also choose not to obey the only traffic sign on the bridge, a STOP sign.  Well, there’s 2 of them…  but both for the same lane.  These images from Google’s street view might show what I mean:

It’s pretty clear how one is supposed to merge in such a situation.  The STOP sign here is ridiculous.  It ought to be illegal to pull out from a full stop while traffic is whizzing by at a high speed.  It’s there nonetheless… and should be obeyed.  Like I said, there are many problems.  Let me get back to focusing on the crazy extra lane-making Yinzer drivers.  Look at this…

2 cars, 1 lane

2 cars, 1 lane

Those dingleberries are side-by-side in one lane.  So are these dingleberries behind them:

These guys are both dingleberries.

Following the lead…

Buses are the Devil.

Buses are the Devil.

Now, is this really helping the traffic situation?  No.  It does slow down everyone in my lane.  No one seems to want to stop, they pull out & to the left to go into the tunnel, or out & right to go to the West End.  I took those photos of these numb-nuts a while ago… but on a very special day a while ago, I saw a bus doing it.  Yes, a PAT bus was beside a car in a single lane, and trying to cut across into the lane to my right if I were to stay in the lane I was in & simply go forward.

Just typing all of this out & trying to explain it rationally hurts my head.  Why aren’t there cops there?  You could triple the city or count’s monthly revenue in about 2 hours at that spot.

Clearly something needs done at this intersection.  Traffic lights?  A camera that captures your license plate when you break a law or 10 merging lanes?  It’s absolutely ridiculous.  Who started this?  Obviously others have seen people get away with it, so they are trying it too.  What part of your brain rationalizes that this is somehow acceptable behavior?

Have you run into this insanity?  Please, share your hate for the Fort Pitt Bridge in the comments.

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Guest Post: How to book your band.

Posted on by Standard 4

I’ve posted advice for existing and aspiring bands before, and I thought this email from a pro would be useful.  It was sparked when I saw his Facebook status the other day: “Great way to start the day: my favorite venue in the country complimented my email skills in contacting them to booking a date. It’s the highest praise I could hope for.”

The status went on to some comments & basically the author said he’d share the knowledge with those who cared to learn.  I asked if I could post it in a blog, and here we have it.  If you’re in a band on any level, pay heed to the advice below.

As far as background on Bengt, he’s in a band (& been in many), he records bands, he’s booked bands, and he’s generally been in every part of the scene.  He knows what he’s talking about.

Action Camp

Action Camp

On to the advice & the guest part of this guest post:

♪♫♩♬♩♫♪

Alright, so here is what we usually send like 99% of the time. There always a bit of customization but this is the basic format:

1. Greeting, name the booker if you know it (usually listed on indieonthemove.com or their website)

2. Band name (with a link to the website), genre, location.

3. Date(s) requested in bold. They love that, it makes it easier read. If you can swing 3-5 dates that’s best, it gives them room. Do them a favor and check the website for those dates first, they appreciate that a ton. Also make sure to follow their booking procedure to the T. A lot of places have a specific way they like to work (Facebook message, Sonicbids, email format, etc). If you do it right it shows you listened so you’re already at the top of the pile.

Also, if another band that’s played there before suggested it, tell them so. It’s like introducing yourself to anyone else and starting with saying you have a mutual friend. It’s a job reference.

4. Links to music, video, press – let them decide if they want to book you. The more you talk about how awesome you are and why you should be booked, the more they think you probably suck and are trying to gloss over it. It’s like handing someone your demo and saying it’s not your best work.

5. If you played there or in the city before tell them. If you know what you drew and stuff be honest, they love that.

6. Offer to help build the bill, and specifically name bands you know or have contacted already.

7. Thanks in advance, Thanks for your time, etc.

8. ALL of your contact info including phone numbers. It shows you are easy to reach and you have your shit together.

One final thing: DON’T say someone famous produced your record, quote random blog reviews, list facebook or twitter numbers, anything like that. No one cares about that if they know what their doing in the working touring circuit. Steve Albini producing your record won’t make 100 people come out in Dayton on a Monday night, and facebook and twitter followers are ostensibly your imaginary friends that only you can see. Plus, even you have 4,000 people odds are only 10 of them are near the venue you are trying to book.

Here is exactly what I sent to Southgate House:

Hello Morrella,

We are Action Camp, an art rock duo from Pittsburgh, PA.

We’re looking to see if you have Friday February 15th or Saturday the 16th available to book in the Revival Room – both look open on your calendar but I wasn’t sure if you would do a full house those nights. Our music is pretty different from what’s going on those nights so I’m not concerned about audience bleed over. This would be our 4th time to Southgate, 7th time in 3 years in the Cininnati/Newport scene. We know plenty of bands so we’d throw a bill together with 2 or 3 locals to help support.

– You can hear our music at actioncamp.bandcamp.com or at our website below.
– Here is a recent video from our 2012 summer tour
– And some press from our Winter tour just a couple weeks ago.

If these are unavailable I’d love to work something out in the future. Southgate was/is by far our favorite venue on tour, I can only assume the new house is great. Sincerely, I (Bengt) booked a venue in Pittsburgh, and based many of my practices on the way SGH was run by Rick and his crew.

Previous dates:

Parlour 10/1/2010 (Gallery Opening, free show, 100+ attending)
Parlour 1/2/2010 (w/ Duppy a Jamba, 97 paid)
Parlour Summer 2009 (Flux Capacitors last show, well attended, don’t have stats)

Our most recent dates in the area were both in Cincinnati:

12/8/2012 The Comet Cincinnati, OH (100+, free show)
7/5/2012 Sitwells Coffeehouse Cincinnati, OH (smaller acoustic show, last minute add on tour)

Thanks in advance, can’t wait to see the new place,

– Maura + Bengt (Action Camp)
http://www.action-camp.com
actioncamp@gmail.com
###.###.####

So that’s it, pretty simple. Just be honest and to the point. I also should point out that this was 1 of 10 venues we emailed on Christmas, and he got back just a day later with this response:

“Thanks for writing. Those dates aren’t announced yet, but they are spoken for. How about Wed Feb 13, or Sun Feb 17?

“PS – very well done email, especially listing previous show turnouts. You’re way ahead of the curve on that one, and it did persuade me to jump on this, and get you in!”

I always email every venue that would work for us in a city, it’s better to have choices than no show at all.

Hope this all helps,

– Maura + Bengt (Action Camp)
http://www.action-camp.com
actioncamp@gmail.com
###.###.####

♪♫♩♬♩♫♪

So, there you have it.  Got it?  Good.  Doing research in advance before you ask for dates seems like a no-brainer, but apparently it needs to be said.  I guess some bands naturally put more thought into stuff.

I’m not sure how you’d approach this if you had no previous gigs in an area… perhaps we can get Bengt to comment further for new bands, first time tours, etc.?

Check out the Action Camp video here:

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Chick-fil-A’s response: “It’s not you, it’s me.”

Posted on by Standard 1

Chick-fil-A wrote back to me, and sadly I predicted that they’d give me the “no unsolicited ideas” speech which is equivalent to the “it’s not you, it’s me” speech.  Shenanigans, I tell you.

From: Chick-fil-A CARES <chickfilacares@na.ko.com>
Date: Wed, Dec 26, 2012 at 8:09 PM
Subject: Chick-fil-A Response
To: <me@my.email.address>

Dear Valued Customer:

Thank you for taking the time to contact Chick-fil-A.  You are very important to us, and we appreciate your suggestion regarding the cup holders.  We hope the following information will be helpful.

Chick-fil-A is fortunate to have many loyal customers. Many of these fans take the time and effort to inquire about sharing their own ideas about ways they wish to see us improve – whether it is adding a specific new product, service or feature. We are grateful for our customers’ intent, and this motivates us to work even harder to keep improving.

Unfortunately, it is our corporate policy not to accept or consider any unsolicited creative ideas. This is a difficult decision because we realize that by following this policy, Chick-fil-A may miss out on some great ideas from our customers. We would rather miss out on some of these ideas than to risk any potential future misunderstanding should Chick-fil-A develop or already have developed a product, service, or feature that may seem similar to a customer’s idea.

We hope you will understand the reasons for our policy. You can view our Unsolicited Ideas Policy at www.chick-fil-a.com/Legal (under Submissions) for more information on this issue. Beyond this policy, we gladly welcome customers’ feedback about their restaurant experiences.

We appreciate your family’s loyalty, and we look forward to serving you all at Chick-fil-A for many years to come.  Again, thank you for your time and interest in Chick-fil-A.

Sincerely,

Cheala
Chick-fil-A CARES
Chick-fil-A…We Didn’t Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S.  Please retain your ticket number.  This will help us locate your information should you need us again.

{ticketno:[8002084683]}

So, of course I wrote back…

From: <me@my.email.address>
Date: Thu, Dec 27, 2012 at 4:56 PM
Subject: Re: Chick-fil-A Response
To: Chick-fil-A CARES <chickfilacares@na.ko.com>

Hello Cheala,

Any idea how I can get my idea solicited?  I’m honestly not interested in monetary compensation, I just don’t want to spill my drinks.  Has anyone run this by Mr. Cathy?  He’s responded to my emails before, and I understand that he’s a shrewd business man as well as a great family man.  I’m sure he wouldn’t want drinks spilling on anyone… and that he’d like to pick up a free idea.

Thanks once again for your time & help!

My pleasure,

-Eric

Wonder if I’ll get a reply?  I just want a good cup holder.

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I just want a keyring.

Posted on by Standard 17

I need a new keyring.  I haven’t ever been able to find one that meets my needs.  Perhaps my expectations are too high.  Perhaps there is no such thing as the perfect keyring.  Perhaps I need to spend more money on one.  Why is it so difficult?  Does anyone else have a keyring problem?

I guess I should explain myself.

I have a lot of keys.  I like to keep them all in one place.  I want a keyring where I can break-off my car keys & my wife’s car keys quickly & easily.  I recently bought a keyring that has a bunch of little carabiner-looking S-clips on it.  Let me show you:

Ridiculous Key Ring

Ridiculous Key Ring

Besides the fact that I have entirely too many keys, this keyring set up is juts not working out.  I want something that makes the vehicle keys quickly & easily removable.  I don’t want them to fall off on their own.  Arrow A shows one of the broken little S-clips that snags my pocket constantly.  These have also broken themselves free inside my pocket… or on the way out of my pocket.  I’ve dropped my house key on more than one occasion with this setup.  Then again, arrow B points to a traditional keyring provided by the dealer…  which has also come loose in my pocket.  I spent about 20 minutes looking for my keyless entry remote the other day after it loosened itself & ended up on the floor of my truck.

Apparently, when you pull keys out of your pocket, they help turn any loosened items into projectiles.  It’s just a matter if time until this happens over a storm drain or sewer grate.

There is the old-fashioned normal keyring, but I always seem to be able to only find weak ones… or ones that make it nearly impossible to just give the guys at the oil change place your truck keys and not some crazy giant bundle of chaos that might scatter my keys all over the place.

I’ve also tried those quick-release keyrings, but they eventually fail too when the spring dies.  Then there’s the “lucky line” kind, but it would throw some being easily removable out the window.  I’m at a loss as to what exactly the next step should be.

Keyrings

Keyrings

What do you do?  Do you have keyring problems?  Am I alone on this key-dropping crap?  Your advice would be welcomed.

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Go ahead, push the button… I dare you.

Posted on by Standard Reply

You know I hate public restrooms.  This sign may be a wave of the future.  Think it’s a good idea?  Think it will work?  Is it too easy to abuse?

Cleanliness is important to all of us...

Intimidating button…

I saw a full garbage can, & thought about pressing the button…but thought it may only be for emergencies not maintenance.  I didn’t want to be the guy that whined about the garbage can being full.  Then again, I’d rather empty a trash bag than pick it up off of the floor if I were an employee there.

Is a button the way to solve all of your bathroom problems? This reminded me of the pull-strings in hospital bathrooms.  Ha ha.  If you find one of these buttons, I dare you to push it & yell “I need someone to wipe!”

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Horrible Christmas Presents…

Posted on by Standard 1

So if you’re looking for a Christmas, Hanukkah, Ramadan, Kwanzaa or Festivus gift… You may not want to go with these, unless you’re trying to give some kind of hint that you don’t like the recipient. I’ve heard them advertised on the radio lately, and they’re both just ridiculous.

Go nuts over Fresh Balls!

Go nuts over Fresh Balls!

Fresh Balls – “So Fresh. So Dry.” | It is what it sounds like. Some kind of deodorant, lotion, or talc for application to your apparently sweaty coin purse.  Maybe I’m not active or sweaty enough, but I’ve never considered this a real problem.  They advertise buying it for someone as a gift.  Who’s damp smelly package are you close to on a regular basis?  I have some good friends, and I’ve thankfully never smelled their family jewels.  If I ever do smell someone’s nether-regions, I’ll be sure to tell them about Fresh Balls.

✔ Badass colors ✔ Badass patterns ✔ Badass warranty

✔ Badass colors ✔ Badass patterns ✔ Badass warranty

Seats of Anarchy – “Custom toilet seats for hard asses.” | I love some good terrible wordplay, but the name is almost as atrocious as the idea. I’ve never watched Sons of Anarchy, but do they poop a lot?  If they did, I could see the point to this then.  If your man cave is your bathroom… maybe this would be appropriate?  Someone better get their Copyright and/or Trademark lawyers on this pretty quickly.  Nothing says badass like a camouflage toilet seat, or one with barbed wire.  Guarantee that all your guests will hover!  “Designer” toilet seats for manly men and bikers…  It sounds like a crappy idea.  Get it?  Crappy?  Toilet seat?  Ugh.

So, what have you seen lately what would make a horrible holiday present?  Anything as bad as (or worse than) these?

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“Our hot air poppers are not designed with an on/off switch.”

Posted on by Standard Reply

Didn’t I just email & tell you that?  I think I did.

Perhaps I’m getting ahead of myself again.  Did you read all about the Evil Popcorn Popper?  It wants you to tempt death by electric shock each time you feel like making a tasty air-popped snack.  Others chimed in on Facebook with their tales of appliance treachery.  In the comments, I formulated an email. I sent it.  Here it is:

Hello Presto®!

I recently bought one of your popcorn poppers because we had one when I was a kid and air-popped popcorn is always better than that microwave stuff. We can agree there, right?

I have a few questions about your design choices.

First… The butter tray. Why doesn’t any butter that I put in it melt? I’ve tried actual butter and “I Can’t Believe It’s Not Butter!®” both to no avail. Did you guys test this out in the factory? Does anyone there own one of these poppers? They’ve never pointed out this problem? I can certainly melt it in the microwave, but it’s amusing to me that the popper has a butter tray that clearly doesn’t work (even long after all the popcorn has popped). Yes, I have sat there stubbornly for a while waiting for the butter to melt for many minutes after the last dead kernel spits out of the popper. When I was a kid, our popper had a metal tray. I think it did a better job of conducting heat & melting the butter. I think it even fit an entire artery-clogging stick (as long as my parents or the babysitter weren’t looking). Do you guys have any poppers for sale that actually pop popcorn AND melt butter? I’d like to see one.

Second (and more importantly)… The power switch, or lack thereof? It’s kind of scary. You guys seem to gloss over it on the video located on your site: http://www.gopresto.com/products/products.php?stock=04820

Is that guy a chef and an electrician? Is he certified to plug in live wires? Do you guys not see the spark(s) when you plug the thing in? Have you ever actually plugged one in? Do you feel that it’s dangerous? I almost want to plug it in to a mulch-outlet power strip with an on/off switch and use that to turn it on so I don’t accidentally put my thumb in between the prongs as I’m plugging it in.

Speaking of switches, you can get a nice rocker switch from Grainger relatively cheaply: http://www.grainger.com/Grainger/CARLING-TECHNOLOGIES-Rocker-Switch-1A822

I’m sure you can get them even cheaper if you buy in bulk… and I’m sure they’re not all that difficult to install.

Can you imagine if other electrical products didn’t have an on/off switch? Toasters? Curling irons? Hair dryers? (They almost all come with circuit breakers now!) Electric knives? Electric hedge trimmers or weed whackers?

You really don’t feel that it’s dangerous? Not so much as a warning label adorns the power cord? Do you use gloves to plug yours in? Why was the plugging done off camera in the video?

I really look forward to your thoughts on these issues. I might go make some popcorn while I wait. I’ll be sure to melt the butter in the microwave first, and I hope I’m not electrocuted when I plug the popper in so I can read your reply!

Inquisitively,
-Waldo

This was the reply:

From: Presto Customer Service <contact@gopresto.com>
Date: Thu, Nov 29, 2012 at 3:01 PM
Subject: RE: Where’s the switch?
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

Good morning,

I’m sorry to hear of your dissatisfaction with your hot air popper.    We have not received complaints of butter not melting in the butter melter.  Please note that the instructions do indicate that soft/room temperature butter or margarine needs to be used, refrigerated butter will not melt during the short popping period.  I do not recommend that you let the unit run after the corn has popped, as this could cause the unit to overheat.

Our hot air poppers are not designed with an on/off switch.  I talked with our Quality Manager and he indicated that there are no plans to change the design to include a switch.  The unit has been tested very thoroughly and meets all UL mandates.  If you read and follow the instruction manual,  you can feel assured that this appliance is safe to use.

Have a good day.

Colleen
NPI Customer Service
Shipments made to U.S. or Canada only

Well, that was unsatisfactory.  Letting it run empty to melt butter is bad, but plugging in a live appliance is OK?  I call shenanigans.  Shenanigans because we keep butter in the ‘fridge, and shenanigans because plugging something in that sparks feels kind of dangerous.

I do find the sentence “I talked with our Quality Manager and he indicated that there are no plans to change the design to include a switch” highly amusing.  They had a discussion about my email.  This has never come up before?  Say it with me: Shenanigans.  I’d like to know what the quality manager really said.

Who exactly are Underwriters Laboratories and why do they put their logo on everything?  How did they decided that plugging in a live wire is safe?  Maybe I should write to them and ask about it?

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⚡⚠⚡ The Evil Popcorn Popper ⚡⚠⚡

Posted on by Standard 7

A while ago I bought a popcorn popper similar to one we had when I was a kid.  It’s a rather simple appliance, and I have many fond memories of making a mess by trying to use a bowl that was too small and putting way too much butter on it.  I still like popcorn, and the stuff from a popper is leaps & bounds more awesome than the microwavable kind (but not as cool as the little foil pan that puffs up when you hold it over an oven burner).

Presto® PopLite® hot air corn popper
Presto® PopLite® hot air corn popper

I have a popcorn popper that looks a lot like the one in the photo, I think it’s a Presto® PopLite® hot air corn popper.

The one we had when I was a kid was a little fancier… it had a cup that you filled with a trap door where the butter cup here is… and a butter tray made of metal about the size of a stick of butter in front of that. The one pictured here is like the one currently at home, and it sure doesn’t melt butter… even if you leave it long after all the popcorn has popped.  Did anyone test this at the factory before they boxed & shipped it?  No one that works there has ever tried to use this thing?

One similar feature to the one I remember form my childhood is a distinct lack of a power switch.  Don’t believe me?  Check out the video from their site:

One of the first things you learn as a child after the word “no”, not sticking things up your nose, and not eating stuff you find on the floor is to not stick your fingers (or anything else) into an electrical outlet.  Everything else comes with a warning label. directly on the electrical cord.. like your hair dryer, a toaster, or even a lamp.  This thing just plugs right into the outlet with a crazy little spark and a jarring whir of sound.

Perhaps one has to be a chef to operate the thing?  Maybe the guy in the video is just in a costume, I don’t know.  Maybe he’s an electrician.  Do they have professional popcorn chefs?  Was he trained to properly plug a live cord into a receptacle?  I like how they don’t show you that part.

I can’t think of anything else that’s on as soon as you plug it in.  You can buy a rocker switch rather cheaply.  Are they that hard to install?  Are they that much more expensive?  Should I write to Presto and ask them why they let his dangerous chaos continue?  I just might.

What kind of popcorn popper do you have (if you have one)?  I’ve never tried one that uses oil… or on of the ones that looks like a tiny cart.  Do you have a tricky death-tempting popcorn popper at home, or any other appliance that dares you to dance with 110v?

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If I owned a department store chain…

Posted on by Standard 9

Every time I go to a Walmart, Target, Kmart, etc. I’m driven slightly mad. Sure, part of it is because of the stores themselves or the employees who seem to be rather uninterested in working… But most of the problem is the other shoppers. I was going to put a percentage on it, but I’m not sure I can. I think is a small percentage of idiots with a largely negative impact. Well, idiot just implies that they’re stupid. I think it’s more inconsiderate than stupid. I’m talking about people who are generally unaware of the needs, thoughts, and feelings of everyone around them. The best word that I can think of (even though I generally try to avoid being vulgar in print) is asshole. We all know what kind of person that describes. If I owned/ran a department store, I would try to prevent the behavior that goes with this type of personality.

Parking Lot

Parking Lot

Curbing unacceptable behavior would start in the parking lot (pun intended). One of my favorite blogs calls these people “Peter Parkers.”  They’re where the problem begins.  If your jackass behavior can’t make it through the parking lot, we’ll hope you don’t even bother to come in to the store.  Whether we’re talking about people driving & parking the wrong way in one way lanes, people who park over the lines, people who don’t slow down/stop at cross-walks, or people who park in handicapped spaces or on the line-covered spaces near the handicapped spaces.  That’s just the drivers…  Don’t forget that people need to learn how to walk to their car in a parking lot too.

Crossing Guard

Crossing Guard

To curtail all of this inconsiderate conduct we’d have meter maids, crossing guards, and cameras.  I guess the meter maids wouldn’t have meters to read, they’d just be parking enforcers.  Cars parked over painted lines, at curbs, or in handicapped spaces without proper tags will be towed.  Immediately.  I’m saying we’d go after them mere seconds after it happens, perhaps as their door is being shut.  The parking enforcers wouldn’t be like the people on that TV show where they argue.  They’d just do their job.  I’d have a tow truck or two on site at all times.  I have no tolerance for people who think that rules somehow don’t apply to themselves.  (I’m talking about inconsequential rules here like how to conduct yourself in society.  I think it’s always good to question authority & what not… but that doesn’t apply here where you’re just being a self-indulgent dolt.) 

People entering & exiting the store wouldn’t have the free reign to walk out into oncoming traffic.  Somehow (here in PA at least) people have taken “pedestrians have the right of way” to the extreme, where the actual law is that they have the right of way in crosswalks.  Everywhere else, you’re fair game.  A crossing-guard would facilitate safe passage and at the same prevent a traffic jam like you get in the front of every Walmart or Giant Eagle when an endless stream of lackadaisical shoppers lumber slowly in front of you without glancing in your direction as you sit in your auto waiting for a break in the action.  If the people who like to park wherever they please or run into oncoming traffic with faith in an imaginary no-fault law somehow don’t feel welcome in my department store, then good.  We’ve successfully weeded out the first wave of assholes.  If they have learned to conduct themselves in a respectful manner while spending time in my controlled outdoor environment, then let ’em in!

Amish parking, Cashton, 29 June 2012

Amish parking

(Oh yeah, bicycles would have their own parking lot… they’d share it with buggies & horses in Amish country, and buses would roll to the edge of the parking lot, not right to the front door causing endless amounts of chaos.)

Inside the store, we’d have checkout lines like the bank, Wendy’s, or Best Buy.  People can be incredibly ignorant when it comes to getting in line.  It’s certainly not everyone, but there are a select few who ruin it for everyone else.  See any McDonalds or Sheetz without the rope at lunch time.  It’s absolute chaos.

Queue Area

Queue Area

I know they’re not department stores… but it’s easier to see the same behavior there as it’s more concentrated.  It would eliminate getting into line behind the people who want to put things back, use expired coupons, write checks, talk on their phones, shop for everything in the impulse-buy section, or search for their method of payment long after everything is rung up.

In fact, no checks.  All it does is slow things down.  It’s 2012.  It’s almost 2013.  If you have a bank account, you have a debt card or credit card, some of them are even called check cards now.  Use it.  Don’t use that antiquated paper log-book that does nothing but slow things down for everyone.

No Checks Accepted

In my store, there would be no greeter that avoids eye contact completely or looks at you like you’re the grim reaper come to take them to hell.  Maybe there would be a robot there to say hello.  At least a robot could fake sincerity more efficiently.

Even though it doesn’t have to do with behavior exactly, the restrooms would have faucets in the sinks (with hot water) that you can fit your hands under, paper towels that are actually stocked regularly, hand dryers that actually dry your hands, and soap.  No foam soap, no hand sanitizer, no bathroom attendants to do it for you.  It might put people in a better mood if they can be comfortable.

I’m sure there are many other things I’d have to put in place, and many other bad customer behavior… but these are the ones I can think of now.

What would you do to make a trip to a department store more tolerable?  Would you enjoy it if stores weeded out the a-holes?  Are you one of the people who behaves like an a-hole by parking in the wrong spots, jumping to lines in front of people, and walking like an idiot in the parking lot?  Please, share your thoughts in the comments section below!

last minute shoppers.

last minute shoppers. (Photo credit: the idealist)

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